Reviews

This profile includes reviews for eBay Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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eBay Inc. has 27 locations, listed below.

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  eBay Inc.

  2065 Hamilton Ave San Jose, CA 95125-5904

  
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  E-Bay

  P.O. Box 2179 Carol Stream, IL 60132-0001

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  eBay

  241 South Main Street Apt 1 Newmarket, NH 03857

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  eBay Inc.

  2300 Traverwood Dr Ann Arbor, MI 48105-2196

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  eBay Inc.

  52 Henry Street, 3rd Floor Detroit, MI 48201

Review Details

• Review fromMatt G

  Date: 04/03/2025

  1 star
  The seller shipped my item to a different address in my same town. Despite many attempts, I could not get eBay support to understand the distinction between a seller sending an item to the wrong address and the post office delivering it to the wrong address. The support people are completely incompetent. eBay's own policies state that the seller needs to be able to prove they sent the item to the correct address but eBay support are content that the item was shipped to the same town. I do wonder if someone could take legal action against a company that violates its own policies. In any case, I eventually got a refund through my credit card company.

• Review fromYan W

  Date: 04/03/2025

  1 star
  eBay has sellers who are con artists they take your funds and never deliver your items buyers be aware

• Review fromJessica M

  Date: 04/03/2025

  1 star
  I contacted customer, just because everytime I went to list something, it said "add about info" (to let buyers know who you are and build trust.) I wrote a short bio, nothing fancy just that - we are excited to start selling on ebay! I would click save. Well... it wouldn't save ... So on day 2, I was able to message or have ebay call me with my question. I click to have agent call. Not even 2 mins and they called! I was impressed! Very fast! The person was very hard to understand, but helpful. They told me to login on a different device and try that way. I did that and it did save my about info! While waiting for me to login, I ask where are they located. Answer - ********. I said oh wow it must be nice and warm there? They chuckle and say "do I sound american? And no, it's not warm where I am. I only get 16 minutes of daylight." I hope I misunderstood him!!We hang up, since my issue was resolved.That was around 3:30. At 430 I sell my 1st item! Super excited! I fuss making sure my 1st sale is packaged perfectly. By 515pm my account has been permanently suspended due to violating policies. Not a warning but 86ed for life. Im not allowed to use ebay again per their rules... When I contact them. I just get the same script over and over. They permitly suspended my account. I call and get a man I can't understand and he basically tells me the same exact script the email said and hangs up on me! I tried writing a message apologizing for whatever I did and trying to understand how to get my account compliant. Nope, same scripted email sent over and over Very discouraging ?? I couldn't message the buyer that had already paid. Which makes me feel terrible! So I try again to message customer service. Nope same scripted email... I still feel terrible about my experience ?? and I'm not positive of what I did wrong. Technology is brutal.... robots and broken English makes communication very difficult.

• Review fromJim M

  Date: 04/02/2025

  1 star
  I ordered an item from ebay. The seller, lv_enterprise, did not send the item, and would not respond to messages that I sent. Ebay has done absolutely nothing to correct the problem and would not refund my money.

• Review fromRon B

  Date: 04/02/2025

  1 star
  I would leave 0 stars if I could. This business has gotten so big they treat users like dirt because they know they have a monopoly on the online auction business. False accusations that you're selling counterfeit autographs, photos or goods. And on and on. Even if you have absolute proof to defend yourself, you're branded a criminal or scammer. Filing an appeal is useless as the **************** agent that made the false accusation in the first place is usually part of the "teams" that make the judgements on your appeal.The main problem seems to be the fact that eBay followed a lot of American based companies and moved most of their call centers offshore. I can't remember the last time I talked to an eBay CS agent that I could actually understand. I personally feel they do this just to frustrate people. It worked on us. I just hung up after neither the wife nor I could understand the horrible broken English. One agent finds your items acceptable while the next cancels the auction and punishes you. They cancelled 207 of my auctions of well-known models and celebrities as being "amateurs". Refused to let me defend myself and automatically found me guilty and punished me with a 3-day selling restriction. I did a search for many of the same exact photos and reported those I found. The y sent emails back stating "We looked into your report and didnt find the listing to be in violation of our policy. This determination was made by a customer service agent." Obvious discrimination.

• Review fromshereen u

  Date: 04/02/2025

  1 star
  ********* about selling fees. EBay claims to only take 13-15% of the sale, but they include the shipping fee as part of the total. I sold an item for $20, shipping was $10, and I had to pay Ebay the shipping fee. So they charged me for a portion I paid back to them. The boost option takes additional fees. They took out almost half of my profit! I recommend other options.

• Review fromAmelia D

  Date: 04/01/2025

  1 star
  I literally set up my account today. ********************** all of sudden suspended my account for no reason. I looked through my payments and there was no reason for them to even suspend me.

• Review fromMatthew R

  Date: 04/01/2025

  1 star
  I was rather skeptical about some products on the eBay site as to whether they were genuine or not, but we all know there are many fakes out there, however, when is comes to currency, this is a different story. Under section 471 of the **** Criminal Code, whoever, with intent to defraud, falsely makes, forges, counterfeits, or alters any obligation or other security of the *************, shall be fined under this title or imprisoned not more than 20 years, or both. 18 *********, saying the above, some replicas can be made but they must abide by the following. Replicas of United States coins can be made, but they must be marked "COPY" to avoid being mistaken for genuine currency and to comply with the ************************ (***). I purchased coins and based on their title/review and knowing that eBay had a policy of protecting buyers, I took the chance. Below is the ad title FREE SHIPING 2024 American Silver Eagle $1 Coin 1 oz .999 Fine Silver sol-seedoflife The above clearly states that this product is .999 Silver and does NOT state that it is a copy. I received the product and promptly had them checked out to realize that they were indeed not silver at all, but some other metals. I contacted eBay support and below is what they wrote back to me!"We looked into your report and didnt find the listing to be in violation of our policy. This determination was made by a customer service agent"If you reported content that isnt listed below, well send a separate email once weve made a decision. Your reference ID This was my second report and also stating section 471 of the Criminal Code. Clearly eBay is not adhering to their once standards of protecting buyers from fakes and sellers on their site. It's understandable that it's not possible to catch everyone, but when it's brought to their attention and they don't do anything, well that's another story. Might want to reconsider buying things on eBay in the future!

• Review fromJcs S

  Date: 04/01/2025

  1 star
  Made account and immediately got suspended do not know why. **************** was no help

• Review fromMark P

  Date: 03/30/2025

  1 star
  Ordered Jamaican ***** from a scammer. Scammer took my money, never shipped my item, refused to cancel my order, and never responded to my messages. eBay only provided unhelpful automated options for sellers who have been scammed. I'm done with eBay!!