Reviews

This profile includes reviews for Freedom Forever, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Freedom Forever, LLC has 15 locations, listed below.

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  Freedom Forever, LLC

  43445 Business Park Dr Ste 104 Temecula, CA 92590-3670

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  Freedom Forever Solar

  Lubbock, TX 79407

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  Freedom Forever Nevada, LLC

  3649 E Post Rd Las Vegas, NV 89120

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  Freedom Forever Nevada, LLC

  112 Corporate Park Dr Henderson, NV 89074

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  Freedom Forever, LLC

  2546 W Birchwood Ave Ste 101 Mesa, AZ 85202-1107

Review Details

• Review fromOlga G

  Date: 09/30/2022

  1 star

  Olga G

  Date: 09/30/2022

  Stay away from purchasing solar from this company. They don't help you when your solar breaks down. Take weeks to repair. Our solar has not been working since 8/21/22 and they won't come out to fix it until 10/3/22. This happened last year, and we had to fill out a claim request form and no money returned to us. Again, we are told nothing they can do about reimbursing us for the down solar. Have to fill out form in March of 2023 and that does not mean we will get reimbursed. In the meantime, we have two pay two bills. Electric Company Bill and Solar bill. Also, this company doesn't care if you have to pay the electric company as long as they get paid. we have been paying our electric company and Solar bill for 5 months. Since May 2021 -Oct 2021 and 2022. Don't go with this company they don't care about their customers. They just want to sell you their produce and don't care what happens after that. We have tried speaking to them and when we tell them what is going on they put us on a long forget hold. Won't let us speak to Managers.

  Freedom Forever, LLC

  Date: 10/06/2022

  Hello ****, thank you for sharing your feedback. Freedom Forever aims to provide an unmatched 5-star level of customer service and would like the opportunity to turn your recent experience around. Please send us an email at *************@FreedomForever.Com with your first and last name, the account address, and the email or phone associated with the Freedom Forever account. Have a bright day today, tomorrow, and forever.

• Review fromBill L

  Date: 09/29/2022

  1 star

  Bill L

  Date: 09/29/2022

  189 days have passed since our solar panels and electrical panel were installed and it’s still not operational. Their electrician botched the job so badly he destroyed the panel and BUS mount and the structural integrity of our wall. Freedom’s much better electrician who came to review the job when it failed inspection called it the worst job he had seen in his career.
  After awhile of delay, then back and forth between FF and our utility company, we have a new beautiful main electrical panel. Now on to restoring the integrity of our wall and more delays while FF contacts structural engineers after deciding not to use their staff. First engineering company they suggested had terrible reviews on several sites, so we continue to wait. It may be no company wants to touch this fiasco.
  I wonder if Day 190 will hold any good news. Maybe it’s time to contact an attorney to discuss a filing in small claims court.

  Freedom Forever, LLC

  Date: 10/06/2022

  Hi ****, Thank you for reaching out, an online support specialist has been assigned to your case and will follow up with you to address your recent review.

• Review fromTawyana B

  Date: 09/28/2022

  1 star
  If I could put a zero I would. It's a shame my Governor D******* will allow such a crooked company to stay in business. My solar panels do not work properly when the lights go out you supposed to have three to four hours of your solar panels lighten your house up and it don't happen. They price gouge, they lied about the price, got me set up with the most crooked is finance company Good leap company based out of california, the salesman lied from the giddy up, do not use this company.

• Review fromLuis C.

  Date: 09/28/2022

  1 star
  We signed the contract in March 2022 and 6 months later we are still not connected. The representative told us that it will take about 4 months the entire process and that they will not start collecting the monthly payments until the system was connected. Unfortunately it is the end of September 2022 the company started to collect the monthly payments 3 months ago and we are still waiting. We have spoken to Customer care reps multiple times, supervisors from the area we live in and San Antonio, we actually got the local manager to provide guidance but every time they blame the City or the utility company. Never follow up on our calls and keep neglecting our issue. We are now completely lost and we do not know when the panels will be connected nor if anybody from Freedom Forever really care about our case. We regret so much working with this company and what is worse right now they keep withdrawing the monthly payment and we keep paying the normal electric bill.

• Review fromDanavon C

  Date: 09/27/2022

  1 star
  In June a salesman approached my door selling vivint smart home and solar panels. I was more interested in the vivint security than solar panels. I did not proceed with the panels and did the security. Just recieved an email that the agreement I signed for vivint security is contingent upon getting the solar as well. In the email the rep states its either I pay $5k or get the solar panels.
  Stay away from doing business with them

• Review fromMike L

  Date: 09/27/2022

  1 star
  We started the process 7 months ago. Given promises the company would handle all plans and "if any" difficulties they would take care of all issues and immediately. Panels were put on three months ago. The company put holes in are walls and still have not patched them. Made three separate appointments, having to move dogs to inlaws and take some hours off work, and nobody showed up. The process, while slow initially has COMPLETELY stalled. Nobody will call the city for final inspection of solar roof. Not showing up TWICE to repair damage to our outside walls? no calls? Despicable.
  We have to get Edison for another inspection. At this rate it might takes years before solar is up and running. I wish I went with different solar company. Nobody is stepping up and getting the job done. In addition are car charger is not working. We not have an electric car, and a wall charger that was placed in months ago that is worthless and we are having to drive to a charging stations AND PAY MONEY to charge our car despite having a PAID for a wall unit. I believe this company should be paying back our charging bills. This company is a joke! They have left the job incomplete, with no communication and no plans to fix ANY OF IT. We will pursue legal action if need be. Paying for solar panels, car unit was not inexpensive and they have taken the money and completely dropped the ball leaving us with nothing but a whole in our outside wall and us having to drive to a charging station and pay despite having paid for a wall home unit. Reading other reviews with same situations makes me feel strong resolve to be contacting legal recourse as they seem to scam many....
  **** L****

• Review fromRob T.

  Date: 09/27/2022

  1 star
  Very disappointed with this company. When we first had our panels installed the meter box wasn't working. It took them a month to fix it after we complained and in the meantime the panels weren't producing so we ended up with a $500 SDGE bill and was told that everything is working fine to contact SDGE even though they supposedly have a production guarantee. Now we get the run around and they don't want to pay the difference. Add to that, it took almost a year to receive a referral fee. I'd stay away from this company for solar installation. I never had any issues with the panels or the company that installed the panels at my previous residence.
  PS customer service, beyond the sales rep, is terrible.

• Review fromStephen W.

  Date: 09/26/2022

  1 star
  As a Veteran, I would have thought that a veteran owned business would be the way to go. I can't believe I was so stupid that I never looked at the reviews. I had my system installed in 2019 with 22 panels and battery to eliminate my electric bill. Then refinance the $20,000+ system into my mortgage thru their finance agent. The system worked fine for about a year. You are going to be surprised by SCE at the end of the year from the installation / production date when they hit you with a bill stating you owe $2000+ for electricity used over the production year not covered. Then I find out my battery went dead or lost it's ability to charge and provide power during off-cycle production hours. I have been trying for the past year to get this company to replace a warrantied battery. There excuse Is the supply chain has not enable them to bring me a new battery. How and when are they going to fix this issue?

• Review fromMonica G

  Date: 09/23/2022

  1 star
  They never continued with my cancellation request and made me think they did. I received a notification on my credit report that I was getting billed for something that I don’t have installed in my home. Now my credit score is in a bad condition because is Freedom Forever. Getting to talk to a main manager about the situation is just a circus they don’t transfer me over to nobody. They continue to makeup story’s about my issue .

• Review fromSharon B

  Date: 09/23/2022

  5 stars
  Very happy with time line and work..they kept in touch throughout process..Highly recommend them..