Business Profile

Collections Agencies

Wakefield & Associates

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Wakefield & Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

703 total complaints in the last 3 years.
81 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:09/10/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
They are unlawfully reporting an unauthorized account on my consumer report . I never given them permission to put anything on my credit file. This company is in violation of 15 *** 1692g. As the original creditor only I can validate this debt and I do not validate this debt. Ive never provided them with any documentation with my wet signature on it. Wakefield & Associates is also under violation for trying to collect a debt in the state of ************** which the are not Bonded or Licensed or legally able to operate in. Below is a Invoice of damages Im seeking for the violations they are under if this matter is not resolved in 15 days
Customer Answer
Date: 09/10/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Troy ********, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:___________________________________ Date: __/__/____

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on __/__/___ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:__________________________________________________________________________________________________
  
  *****
- The account number:_____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Customer Answer
Date: 09/11/2024

Complaint: 22263546

I am rejecting this response because:
They have yet to provide me with the original contract for account number ************. This is not a duplicate claim this is a new claim and new account but with the same company
Sincerely,

**** ********
Business Response
Date: 10/01/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ******** complaint. Our client, *********** Care Physicians Southeast, placed an account in our office on March 19, 2024. These services were rendered to **** ******** on September 30, 2022 at ***************************** An itemized statement has been requested from our client and will be mailed to Mr. ******** within 30 days. A credit deletion request will not be completed as it is the position of Wakefield that no violation has been committed.
Customer Answer
Date: 10/02/2024

Complaint: 22263546

I am rejecting this response because:
Wakefield and associates are in fact in violation of my rights.They are unlawfully reporting an unauthorized account on my consumer report . I never given them permission to put anything on my credit file. This company is in violation of 15 *** 1692g. As the original creditor only I can validate this debt and I do not validate this debt. I never signed a contract or produced a wet signature with Wakefield and associates. They just started there this account came from another business. they also are not Licensed or bonded in the state of ************** to operate. I've also sent a cease and desist for this above matters. this is my last attempt to resolve this issue before I seek compensation for violating my rights. attached is an invoice for damages and also a copy of cease and desist thank you
Sincerely,

**** ********
Initial Complaint
Date:08/29/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I dont have any knowledge or account from this company from them to say i own a debit they is a scam debit collector and they keep reporting it on my credit report on Exprian
Business Response
Date: 09/16/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Ms. ******* complaint. Our client, Hospitalist Medicine Physicians of *******, placed six accounts in our office on February 6, 2024, April 17, 2024, June 7, 2024, and August 5, 2024. These dates of services range between June 6, 2022 through November 2, 2022. The current total balance for these six accounts is $5,764.00. ******************** will request itemized statements from our client and mail them to Ms. ****** to review within 30 days. A credit deletion will not be completed as it is the position of Wakefield that no violation has been committed.
Initial Complaint
Date:08/27/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am disputing this Doctor/medical bill collection due to e seriously harm my credit score. In January 2019, I had a surgery with DR ****** ****** ************************************************************************** C/O Wakefield Associates ***************************************************** Medical bill ********** Choice recovery, *** ***************************************************** Phone **********, I paid the requested amount on that day before the surgery and other $6000 deductible that I was not able to pay told me to pay later Since this day I have paid every month $10 to $50 without missing any monthly payment . I still have to pay $2179. This amount seriously harm my credit score. and I am not eligible for new loan while this debt is outstanding. I know I am slow payer but I am making payments every month and I promise that I will pay off the balance I hope you'll be able to me help resolve this matter. Thank you for your time and consideration.
Customer Answer
Date: 09/02/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Dhurata Doko, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:_____dhurata doko______________________________ Date: _9_/2__/_2024___

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on __/__/___ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:__________________________________________________________________________________________________
  
  *****
- The account number:_____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 09/27/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Ms. ***** complaint. Wakefield has received and posted payments towards Ms. ***** outstanding balance. A credit deletion request will not be completed.
Customer Answer
Date: 10/03/2024

Complaint: 22206315

I am rejecting this response because:
I am not agree with with this response, since I am making my monthly payment the credit score should not affect

Sincerely,

******* ****
Initial Complaint
Date:08/22/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had a hospital bill that was supposed to be billed by ************************** system to my ****************** The amount of mistakes made by the hospital cannot be understated, this resulted in me being sent to collections wrongfully. The hospital has refused to take responsibility for their contractor who sent me to Wakefield and Associates for collections.The information is incorrect, I do not owe the collections agency money who also has refused to validate the debt despite my asking. This is against my legal rights, I'm entitled to know who the original creditor is. They keep flip flopping on this issue. I need to speak to the original creditor to get this off my credit report. The hospital already issued me a letter of closure on this, they just refuse to finish the job and issue me one for their contractor. Now Wakefield and Associates is asserting the original creditor is Sapientes which is not the original creditor listed prior. If this debt is not validated this needs to be removed off my credit report immediately.
Customer Answer
Date: 08/22/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Katherine *******-********, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

********* *******-Hamilton
Date: 08/22/2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on multiple dates including 08/09/24 by email, the most recent on 08/14/24 by email.
- The reason why I believe the alleged debt is NOT valid is:
- ************************ already rescinded the wrongful collections because they made a billing mistake, this should have included all contractors including Wakefield and Associates. I have already provided them with the insurance information to take this mistake off my credit report.
- The account number: *********
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 09/20/2024
Wakefield & Associates, LLC. (Wakefield) appreciates the opportunity to investigate and respond to Ms. ***************** complaint. The creditor, Sapientes Funding II, LLC., placed an account with ******************** on July 11, 2023. The original creditor is Truepartners Northwest Emergency Associates (TNEA.) **** provided emergency physician services to Ms. **************** on September 2, 2022. An initial notice was sent to Ms. **************** on July 16, 2023. Wakefield has no record of returned mail. Wakefield dispositioned Ms. ***************** account to a disputed status in August 2024. In its investigation of this complaint, Wakefield was unable to substantiate this debt with its creditor client. Wakefield has closed this account within its system of record and submitted a request for deletion with the credit reporting agencies.
Customer Answer
Date: 09/26/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

********* *******-********
Initial Complaint
Date:08/17/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On August 15, 2024 at 5:19pm, on a recorded line I called to verify the accuracy of two accounts showing up on my credit report from Wakefield and Associates. I called giving my full name and account numbers ********** As well as ********** They told me they could not find no information from the information I gave them. I asked multiple times for a purchase agreement to be sent to me and verification of any and all people interviewed regarding the proof of purchase agreement verifying the supposed debt and anything signed. They neglected to provide me everything Ive requested and I would like this removed from my account. I do not believe Experian or any credit bureaus did any type of correct investigation
Customer Answer
Date: 08/18/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, **************;*******, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to ***.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:__Dominique Freeman__ Date: 08/18/2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on 08/15/202 by Select one -> Email, Phone, Mail, or Other (Please specify)__Phone_____
  
  *****
- The reason why I believe the alleged debt is NOT valid is:_I called ************** on a recorded line on August 15, 2024 at 5:19 pm giving my name, account numbers, asking for accuracy of the debt, Im asking for proof and I asked for the purchase agreement, all things signed showing agreement to this supposed debt. I would like the names and all people interviewed for the proof accuracy of this unknown debt. ________
  
  *****
- The account number: ********** and **********
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Customer Answer
Date: 08/23/2024
Im trying to send screenshots and pictures of the account numbers according the the dispute letter I received, along with a screenshot of the date and time of the phone call. Is there an email I can send these items to? It keeps telling me items are too big so I dont know what is not sending correctly
Customer Answer
Date: 08/26/2024
The account numbers are ********** and **********
Business Response
Date: 09/12/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Ms. ******** complaint. Our client, Pinnacle Funds II, LLC, placed two accounts in our office on January 25, 2022 and March 1, 2022. These services were rendered to ********************************* on February 29, 2020 and October 11, 2020 at **********, PLLC. Itemized statements have been requested from our client and will be mailed to ***************** within 30 days. A credit deletion request will not be completed as it is the position of Wakefield that no violation has been committed.
Initial Complaint
Date:08/13/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I called Wakefield & Associates on 8/13/24 at 2:52 pm to get some information about this account and to set up a monthly payment and they told me no and declined my offer. I would like for this to be removed from my credit report.
Business Response
Date: 08/28/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ****** complaint. Our representative informed Mr. ****** that we would not be able to set up a formal payment arrangement of $10 or $15 monthly, however, we would apply the payments to his account if he sent them in. A credit deletion will not be completed as it is the position that no violation has been committed.
Customer Answer
Date: 08/30/2024

Complaint: 22136791

I am rejecting this response because: I have sent multiple letters to Wakefield & Associates at ************************************************************************************************** asking for a debt validation letter and all the information that was sent to them like an itemized statement showing all of the charges so that me and my attorney could review and verify the debt as accurate. I have called multiple times to see about getting information and have has no success. They said they have never received any of my letters. I called on 08/10/24 at 2:40 p.m to offer what I could afford at the moment and she said she would not be able to accept that due to the size of the debt that I havent even had the opportunity to verify yet. I could send or submit a recording of the call I announced above if that would help any. Thank you.

Sincerely,

Dakota Bounds
Business Response
Date: 10/02/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ****** complaint. To the best of its knowledge, Wakefield has not received any letters from Mr. ******* Wakefield did advise Mr. ****** that we were unable to set up a formal payment arrangement for the amount he wanted to pay, however, we would apply the payments to his account. Itemized statements have been requested from our client for Mr. ****** to review. We will mail these itemized statements to Mr. ****** attorney once they are received.
Initial Complaint
Date:08/13/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am being charged over $3,000 for medical debt, but I was fully covered for the dates 1/6/22, 3/6/22, 3/14/22, 2/5/22.I have turned in documentation from my insurance company stating I was fully covered for the dates I am being billed for. Wakefield & Associates insurance department is constantly denying my documentation.
Business Response
Date: 09/04/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Ms. ****** complaint. These accounts are currently pending in our insurance department for review. Please allow 30 days for review of the insurance information.
Initial Complaint
Date:08/12/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Re: Dispute of Erroneous Information on Credit Report Account Name: ******************** *** Account Number: ********** To Whom It May Concern,I am writing to formally dispute the erroneous information found on my credit report under the account listed above. The report indicates a collection account under ******************** ***., which allegedly stems from a debt with CEP AMERICA ILLINOIS LLP.I want to state unequivocally that I am not liable for this debt, nor do I have any contractual obligation to WAKEFIELD & ASSOCIATES ***. I have never entered into any agreement with this collection agency, nor have I received the original contract or any valid documentation substantiating the debt as requested.In accordance with the Fair Credit Reporting Act (FCRA), I am exercising my right to dispute this inaccurate information. As WAKEFIELD & ASSOCIATES ***. has failed to provide adequate verification of this debt, I demand that this collection account be removed from my credit report immediately.The presence of this erroneous information on my credit report is causing significant harm to my creditworthiness and reputation. My desired resolution is a correction of my credit report to reflect the removal of this incorrect collection account.Please confirm receipt of this letter and notify me within the statutory timeframe of the actions taken to resolve this issue. I trust that you will act promptly to correct this error and maintain the accuracy of my credit report.Thank you for your immediate attention to this matter.Sincerely,Vendetta ***************************
Customer Answer
Date: 08/13/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Vendetta ***************************, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:___________________________________ Date: __/__/____

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on __/__/___ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:__________________________________________________________________________________________________
  
  *****
- The account number:_____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Customer Answer
Date: 08/19/2024
Thank you for your response, and I appreciate your attention to this matter. I understand the importance of providing the necessary documentation, and I have attached the required call log that includes the phone number I contacted, to Wakefield & Associates, Inc.
Business Response
Date: 09/04/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to ************-Jackowiaks complaint.Our client, CEP America ********, placed two accounts in our office on September 14, 2020 and October 30, 2020. These services were rendered to Vendetta *************************** on May 8, 2020 and May 15, 2020 at *******************. Itemized statements have been requested from our client and will be mailed to ******************************* within 30 days. A credit deletion request will not be completed as it is the position of Wakefield that no violation has been committed.
Customer Answer
Date: 09/06/2024

Complaint: 22132577

I am rejecting this response because:

RE: Response to Complaint Investigation Request for Immediate Credit Deletion

Dear Better Business Bureau and Wakefield & Associates, ****,

Thank you for your attention to my complaint. However, I must express my firm disagreement with Wakefield & Associates, ****s response regarding the collection account they have reported to the credit bureaus.

I, Vendetta ***************************, have filed an Identity Theft Complaint with the ************************ (FTC). This complaint, along with other supporting documentation, has been submitted to the ********************** in order to dispute the only collection account on my credit reportthis account, attributed to Wakefield & Associates, ****

I adamantly deny any and all liability for the alleged charges related to this collection account. Therefore, I respectfully demand that this collection account be immediately removed from my credit report. The presence of this collection has severely damaged my credit score and credit status, which has impacted my financial well-being.

I want to emphasize that I have no agreement or relationship with Wakefield & Associates, **** regarding this claimed debt, nor do I have any connection with CEP America ********. The dates provided by Wakefield & Associates, **** do not correspond with any services I received, as this alleged debt is not mine. Additionally, I have had the same health insurance coverage since 2018, which would have covered any such charges if they had been legitimately mine.

Given the severity of this matter, I am urging Wakefield & Associates, **** to immediately remove and eliminate this fraudulent collection account from my credit report. Failure to do so will leave me with no other option but to escalate this matter further by reporting the fraudulent collection to additional government authorities and agencies. This may lead to legal action against Wakefield & Associates, ****

Your cooperation in resolving this issue in a timely and reasonable manner is not only expected but also greatly appreciated.

Thank you for your attention to this matter.

Sincerely,
Vendetta ***************************
Initial Complaint
Date:08/07/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Wakefield and Associates has put a collection on my credit report that I tried to dispute for several months with no luck. They ended up taking the money from my taxes but reapplied the debt. $2,007 was paid to them from my taxes. And magically its back.
Customer Answer
Date: 08/09/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, **************;******, expressly authorize Wakefield & Associates to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to ***.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Wakefield & Associates.

I acknowledge without this authorization, Wakefield & Associates would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:________________________christinawilson___________ Date: _08_/09__/____2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Wakefield & Associates on __/__/___ by Select one -> Email, Phone, Mail, or Other (Please specify)_________________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:__because I was never notified and anything medical would be covered under ************** ________________________________________________________________________________________________
  
  *****
- The account number:___121329xxxx____________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business Response
Date: 08/19/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Ms. ******* complaint. Our client, Pinnacle Funds II, LLC, placed an account in our office on October *******. These services were rendered to ******************************* on August 14, 2020 at ********** Specialists. Wakefield has not received any payment on this account as of today, August 19, 2024. ********** account currently has a remaining balance of $2,007.00. A credit deletion request will not be completed as it is the position of Wakefield that no violation has been committed.
Initial Complaint
Date:08/05/2024
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am not liable for this debt with WAKEFIELD & ASSOCIATES, I do not have a contract with SWAKEFIELD & ASSOCIATES they did not provide me with the original contract as I requested.
Business Response
Date: 09/27/2024
Wakefield & Associates, LLC (Wakefield) appreciates the opportunity to investigate and respond to Mr. ******* complaint. Our client, ***************, placed an account in our office on June 21, 2021.These services were rendered to ******* ****** on November 24, 2020 at ***************. An itemized statement has been requested from our client and will be mailed to Mr. ****** within 30 days. A credit deletion request has been sent to the credit reporting agencies.

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Wakefield & Associates is NOT a BBB Accredited Business.