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Bluegreen Vacations Unlimited, Inc.Headquarters
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Reviews
This profile includes reviews for Bluegreen Vacations Unlimited, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 685 Customer Reviews
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Review fromShelly Y
Date: 07/10/2024
1 starShelly Y
Date: 07/10/2024
We are not happy with our ownership with Bluegreen. This is not a company that we would recommend anyone purchase from. Since purchasing this timeshare, my experience has been marred by various issues that have significantly impacted my enjoyment and well-being. They have not followed through on any of their promises. We will not give up on asking Bluegreen to cancel our timeshare. We deserve a refund.Bluegreen Vacations Unlimited, Inc.
Date: 07/11/2024
Dear *****************************,
Thank you for taking the time to share your review.We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
Review fromGrant E
Date: 07/10/2024
2 starsGrant E
Date: 07/10/2024
I am writing to warn others about my terrible experience with BlueGreen. On December 24, 2023, my family and I attended what was supposed to be a brief timeshare presentation in *******. However, we endured over four hours of high-pressure sales tactics, including relentless persuasion despite our repeated refusals. The sales team preyed on our fatigue and lack of understanding of timeshare, misleading us with promises of investment returns and future vacations for life that turned out to be deceptive. This experience left us emotionally drained and financially burdened. My wife, who speaks limited English, was coerced into signing the agreement just to end the ordeal. I strongly advise against doing business with BlueGreen, as their practices are unethical and their promises are misleading.Bluegreen Vacations Unlimited, Inc.
Date: 07/11/2024
Dear ***********************,
Thank you for taking the time to share your review.We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
Review fromJuan B
Date: 07/09/2024
1 starJuan B
Date: 07/09/2024
Do not even think on doing business with this company, they buy you by offering a week vacation for a low price, but once you signed with them it is a complete different story. You are not going to be able to book at your desire resort cause their is always a hiccup but if you look online for that specific resort they do have it available. Also you get to a point when you will need to update to a higher level because so you will have enough points to supposedly have the opportunity to get to book better places and this continue on and on and this will be increasing the maintenance fees to the point that it would not make sense to be paying an arm and a leg for nothing. I will definitely not recommend Bluegreen vacations to anybody, period.Bluegreen Vacations Unlimited, Inc.
Date: 07/10/2024
Dear ***********************,
Thank you for taking the time to share your review.We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
Review fromChristina R
Date: 07/08/2024
1 starChristina R
Date: 07/08/2024
Steer clear from these swindlers in the Bass Pro shop! We were intrigued by the free 3 night stay as we told him wed want to go to **************, **. He showed us pictures of the beachfront location. We paid $199 - was given a $50 Bass Pro gc on the spot and was told wed just have to sit through a 2 hour presentation and receive a $150 MC gc at the end. When we booked, ************** was not one of the locations in the dropdown. **************** explained that location is more expensive than what we paid. They added a $50 credit to my account so I could book in ************** since I told her the guy at Bass Pro knew we wanted to go there but didnt tell us it was more expensive. We received confirmation of our booking only to see we were being put up in a downtown *********** hotel! I called again and told them we were under the impression that our accommodations would be on the beach. They said we paid for one of their hotel locations and not a resort. So they ended up changing us to a Staybridge Suites in downtown **************. It was ok. There was free breakfast every morning and had to drive to the beach. Presentation day was a joke. We were greeted by our own personal sales rep who was ****** nice. He brought us to the room to listen to the 2 hour presentation. Then we sat down with our personal sales rep again for another 1.5 hours. We should have said no right away but we gave them the benefit of the doubt and listened to everything they said. It was very intriguing- we were given a tour of the resort room. Another guy, the closer, finally gave us the numbers for different scenarios of the number of points wed be buying. We let them know we did not want a hard pull on our credit report. After several attempts of giving us their best offer - and making sure we knew we could never be offered this amazing offer again, we again said we cannot do this. The once friendly closer, got up and walked away without much of a goodbye. DONT WASTE YOUR TIME!Bluegreen Vacations Unlimited, Inc.
Date: 07/09/2024
Dear ***********************************,
Thank you for taking the time to share your review.We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
Review fromDana G
Date: 07/08/2024
1 starDana G
Date: 07/08/2024
Currently in a battle with Bluegreen about the ******** and they don't match the Deed we have. 6 of the 12 we're being billed for are correctly BIENNIAL, EVEN. The other six on the bill are unknown. It's likely going to get worse since ************* Vacations bought Bluegreen in late 2023. Previous acquisitions have been worst treatment when acquired by Hilton. Expect the worst and they'll likely exceed it.Thought this entity was a not for profit organized for the benefit of the members. WRONG! Updated filing with the ******* Secretary of State dated Apr 30, 2024 lists it as "2024 FLORIDA PROFIT CORPORATION." Now we know why ****** paid over a billion dollars for this entity!**************************, **********, ** ******* biennial points deeded in ************, **. (Shorecrest Vacations) in ******************. Ripped off to the fare-the-well. For sale, cheap!Bluegreen Vacations Unlimited, Inc.
Date: 07/09/2024
Dear ***********************,
Thank you for taking the time to share your review.We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
Review fromDan V
Date: 07/07/2024
1 starDan V
Date: 07/07/2024
The representative falsely stated that blue green vacations owns choice hotels. I do not believe this is the case based on my initial research and I have seen nothing to support it either therefore, believe it is false. Of course, all of these vacation. Marketing deals are problematic given the number of complaints, but they at least should be able to honestly say who they are owned by and they own..Bluegreen Vacations Unlimited, Inc.
Date: 07/08/2024
Dear *****************,
Thank you for taking the time to share your review.We sincerely regret to hear of your concern. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the email provided. Thank you for your patience, and we look forward to speaking with you soon!
Review fromAaron C
Date: 07/07/2024
5 starsAaron C
Date: 07/07/2024
Best vacation package ever. Very real and honest employees in *****, *****. Will live To continue traveling with (BlueGreen)s vacationBluegreen Vacations Unlimited, Inc.
Date: 07/08/2024
Dear ***********************,
Thank you for taking the time to share your review!We are thrilled to hear that you're pleased with your vacation package and that you enjoyed your vacation! We hope to see you again soon!
Review fromDOMINGA VASQUEZ
Date: 07/05/2024
1 starDOMINGA VASQUEZ
Date: 07/05/2024
If you're considering using this business for your travel
needs or thinking about purchasing a timeshare, think again. My family
has owned a timeshare with bluegreen for almost 20 years so believe us
when we tell you to RUN! We have barely used it. Why? Every time we try
to book, we have a barrage of obstacles. But the real nightmare begins
when you attend their mandatory meetings. Each time, we were promised it
would only take an hour, yet they consistently held us captive for over
three hours, pushing us relentlessly to upgrade our package. This meant
missing out on valuable family time, as they callously ignored our
concerns about childcare and hungry children waiting nearby. What's
worse, they conveniently forgot to mention that maintenance fees would
skyrocket or that they would never stop increasing. Each meeting
revealed new hidden costs and obligations, leaving no room for any trust
we had left in their promises. Their Choice Privileges program was
supposed to offer flexibility, allowing us to convert points for travel
rewards but they lied. The conversion rates were abysmal, leaving us
short of points. They touted the ability to stay at top-tier locations
like Disney resorts or even use points for flights but the truth is
there are never enough points for a decent stay. Promises of
personalized service and dedicated contacts to address our concerns were
empty gestures. We never received the support we were assured of. You
are lured in and trapped by cycles of upgrades, fees, and unfulfilled
promises. If you value your time, money, and sanity, please please
please RUN. Book vacations independently and save yourself from the
clutches of these scam artists. Your family deserves better than the
disappointment and frustration we've endured for two decades.Bluegreen Vacations Unlimited, Inc.
Date: 07/08/2024
Dear *****************************,
Thank you for taking the time to share your review.We sincerely regret to hear of your frustration and disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
Review fromHolli L
Date: 07/04/2024
1 starHolli L
Date: 07/04/2024
I was booking a hotel to go to a friends wedding. The person I talked to was very nice and signed me up to be a choice hotel rewards member to get a cheaper rate. After that was finished, he told me to stay on the line to take a survey and receive more points. I was transferred to smeone else who seemed nice who asked about my travel habits and what I would like to do for a vacation. I thought I was getting a promotional coupon for discounted hotel rates to use in the future and they would hold on to my information for future use. No. That man was distracting me from what was happening, because I got a notification that my credit card had been charged.I have sent multiple emails to bluegreen and have only gotten one response back. I just want a refund.Bluegreen Vacations Unlimited, Inc.
Date: 07/05/2024
Dear *********************,
Thank you for taking the time to share your review.We sincerely regret to hear of your experience. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
Review fromJanet B
Date: 07/03/2024
1 starJanet B
Date: 07/03/2024
We are disappointed with our Bluegreen timeshare and the representatives that we have encountered. We recently had a conversation with a representative at Bluegreen who was supposed to help look into our contracts and see how we could cancel our ownership, but we never heard back from her. The only option we have been given is to resell our timeshare.These are not options for us. We are only interested in canceling our timeshare and receiving some money back. However, Bluegreen's representatives are unhelpful. Do not purchase a timeshare with this company.Bluegreen Vacations Unlimited, Inc.
Date: 07/05/2024
Dear ***********************,
Thank you for taking the time to share your review.We sincerely regret to hear of your disappointment. We would be happy to speak with you in greater detail within three to five business days so that we can further assist. A member of our team will be contacting you at the phone number on file. Thank you for your patience, and we look forward to speaking with you soon!
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