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Business Profile

Medical Equipment

Lincare Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lincare Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lincare Inc. has 1110 locations, listed below.

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    Customer Review Ratings

    1.28/5 stars

    Average of 869 Customer Reviews

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    Review Details

    • Review fromJames G

      Date: 08/11/2024

      1 star
      This is the worst service I have ever had to deal with. To start the phone system is a circle junk no one answers the call. When I did get though I was told my wife breathing issues was not an emergency and had to wait for more information from the Dr.To the present after my wife passed away I called to have equipment picked up they were a no show. I had to take equipment to the office the lady was rude and disrespectful I had to ask for a paperwork to show I returned all equipment. Then was billed for rental of equipment. 6 weeks later received a bill for $132.00 for the equipment I had returned. I guess they didn't learn after having to settle the lawsuit they just had to pay out how many others is lincare doing this to.I wish there was a lower star available negative 10 is perfect
    • Review fromPamela W

      Date: 08/10/2024

      3 stars
      Juanita R*** at the Denver location was very knowledgeable and helpful. I will always ask for her.
    • Review fromVeena P

      Date: 08/09/2024

      1 star
      All the same problems. Awful company. terrible customer service. Dont seem not to understand the importance of oxygen!!!
    • Review fromRichard T

      Date: 08/09/2024

      1 star
      Been with Lincare for nearly 25 years on **** in Georgia. Moved here 2 years ago. Needed assistance with problem. Requested assistance and waited for 2 weeks and finally got a call. Lady said she had over 300 e-mails as system had been down. Gave me other vocal concerns with her problems. Said not my problem and she hung up on me. Need a new sleep study and have not heard back yet after a week to se an appointment. I am changing companies once I get the study.
    • Review fromPamela B

      Date: 08/09/2024

      1 star
      -0- stars. Apparently we are not alone in our total dissatisfaction of any dealings with LINCARE. I have not been able to reach them by phone for months for billing issues. I tried again this morning and the option for billing assistance has been removed from their toll-free number. I made an online payment 7/29/24 and their website stated a receipt for payment would be emailed immediately. Still waiting (8/9/24) and cannot reach anyone. It would appear from my experience and other reviews this business may operating a "dishonest scheme".
    • Review fromDavid G

      Date: 08/08/2024

      1 star
      Due to miscommunication, this business has not billed me for months, then when I was billed for several months at once.when tried to call multiple people they just passed me along not to problem solve in any way. Then lincare said they dropped me to collections due to non payment or doctors notes for shipment, which they already had , which they realized after they sent me to collections, then ins won't send me equipment now to do this to keep my health ok, they have restricted my care to lincare. Talking to people who can't help me or help resolve my issue due to them dropping the ball. Payments made and sent to collections health now now a concern and lincare needs help on billing and communication to physicians. Sad was forced struggle, so do not recommend to use ** **** ****** **** in any help would be great or another business who cares for people's lives
    • Review fromeLAINE w

      Date: 08/07/2024

      1 star
      THIS COMPANY NEEDS TO BE OUT OF BUSINESS!!!!! THE WORST IS RIGHT.I have tried to get them to pick up a wheelchair 3 times now. They never pick it up. The lady who died never used it because it could not even get through her doorways. Don't they check that before they give it to a patient. What good is it. 0 customer service and the telephone operators are numb or don't give a darn because they are useless. What ever happened to work ethics and customer service. Gave me a time to pick it up today before noon, i called at 3 and then it was 5. I called at 6 and now it is 8pm REALLY!! DON'T EVER USE THEM, YOU WILL BE SORRY IN THE END. The patient waited for months to get one and then could not use it. THEY NEED NEW EMPLOYEES WHO HAVE SOME CONCERN FOR THE PATIENTS.
    • Review fromTorrie O

      Date: 08/06/2024

      1 star
      My husband had an appointment with the VA and they track and record his CPAP, they took the equipment and gave him a new through a different company because there were recalls on the old one. We have not used Optigen CPAP in over 3 years. But we keep getting billed. We sit on the phone forever then when we speak with someone in billing they explain to us that we have to talk to the supply warehouse, so they transfer us to supply warehouse, and guess what?! THEY TRANSFER US BACK TO BILLING. They can take me to collections as many times as they want for $59.00 were not paying it, we dont owe it. Im not going to continue wasting my time with a company who is so severely incompetent. Im so grateful we do not go through them anymore. I hope to all the others who have complaints in regards to needing it due to their insurance that hopefully another company will be within their network for help in the future. They are the worst company. On their billing it states Due to a recent disruption in service with our payment processing vendor, your statement may not accurately reflect most recent services rendered or payments received via mail on Feb. 21, 2024. We apologize for any inconvenience you may experience. If you have questions regarding the status of your account, please call (number)What a load of poo.
    • Review fromMelissa A

      Date: 08/06/2024

      1 star
      Awful company ! My supplies were not received as scheduled , I had to constantly call them , then too many supplies sent incorrect billing staff could never answer my questions I contacted them to be sure my account was all paid in full and then told them I would not be using them anymore now 3 years later , I get a bill in the mail from them when I called to ask why , they said well it got hung up in our system then a couple weeks later , I get another bill in the mail for same amount , but they changed the invoice number and did not show any details like date of service, service codes or descriptions . go anywhere but Lincare untrustworthy and dishonest worst company ever !
    • Review fromJames S

      Date: 08/05/2024

      1 star
       I moved to Florida in November of 2022 from NYS. I informed Lincare of my relocation and have been receiving supplies automatically here in Fort Lauderdale, until April. The shipment of my supplies was discontinued by Lincare WITHOUT ANY NOTIFICATION FROM LINCARE. I called Lincare and was told that my supplies orders were canceled, ostensibly because my unit had not successfully downloaded data to LINCARE, information that they provide to my insurance company when seeking approval for payment. I was further informed that I needed to take the c-pap to a nearby Lincare supply company in Fort Lauderdale so that the technicians there could retrieve the necessary data from the unit. I called the local Fort Lauderdale service center at and was told that they would not deal with me because my account was still listed with them as a New York account! I was told I needed to bring the unit to Newbugh, NY or ask Newburgh to transfer my account. They were of little assistance; apparently, they could not request a transfer. Over the next three days, I called the New York service center, but no one answered the phone. I tried calling the local service center here in Fort Lauderdale again over the next two days, but no one answered the phone there, either. I called LINCARE’s 800 number and I was told I need to take the unit to my local service center to be read! It is a cycle of getting nowhere! When I called to follow up, I am told alternately one of two things: either my account has been “released,” or that my account is frozen pending insurance pre-approval. In the case I am told my account is “released” I am able to place an order for supplies, but when I call to confirm the shipment, I am told that either the account is frozen and the order was canceled , or I can place a new order. But the order never ships, and I do not get supplies.

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