Reviews

This profile includes reviews for BestTicketFare's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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BestTicketFare has 2 locations, listed below.

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  BestTicketFare

  12995 S Cleveland Ave Fort Myers, FL 33907

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  BestTicketFare

  601 Brickell Key Dr Ste 700 Miami, FL 33131

Review Details

• Review fromLaura S

  Date: 03/25/2024

  1 star
  Scammers! They promote one thing on their website, get your card information and try to steal money from you. They need to be shut down. I only put one star because I cannot put 0.

• Review fromSue R

  Date: 03/23/2024

  1 star
  These people are the worse. I gave them one start because there was not a zero star. You book your flight and then they call and add all these other fees. When you refuse they say you ticket is not refundable. I still DO NOT have my ticket in hand unless I pay the extra money. At this point I will rebook with American Airline directly and loose the 450.00 the stole from me.
  
  
  
  
  

• Review fromNatalie S

  Date: 03/18/2024

  1 star
  Absolute scam! Please do not book on this bogus site. I wish I could rate negative stars.

• Review fromPeter G.

  Date: 03/15/2024

  1 star
  My "Best Ticket Fare" experience was horrible. Two days after the initial booking, in late November 2023 for a trip on 4Mar24, I was called back and told the initial fare was wrong and I must pay significantly more. Fast forward to 4Mar24, due to a death in the family on the same day of the original travel plan, the original travel plans were cancelled. The airline refunded $364 to me instantly but Best Ticket Fare refused to refund their portion on the initial fare ($157). On 11Mar24, I called Best Ticket Fare customer service agent (*****) who I talked to back in November about the fare increase. During this 11Mar24 conversation, he (*****) said that after talking to his team, that Best Ticket Fare would issue my credit card a $78 credit. After some additional conversation we agreed to a $100 credit on my credit card. ***** said it would take an hour to process. 4 days later and no credit card refund, I called back and spoke to ***** who said he was unable to issue this credit, contrary to what he said 4 days earlier. When I asked to speak to a supervisor, he (*****) placed me on hold until I hung up 45 minutes later. No one should do business with Best Ticket Fare. Not only are they incompetent, but they also lied to me.

• Review fromMargie D

  Date: 03/13/2024

  1 star
  WHY CAN'T THIS BUSINESS BE SHUT DOWN!!!!! Flights are expensive - so when you think you've paid for a flight that is still $1058 for two people, you feel happy you can go on the trip only to find out you can take a carry on, a purse, nothing, not a bag, nothing - and you CANNOT CANCEL. So my extra total was $587!!! Unforgivable!!!! Not reading every single word - I can tell you READ EVERY SINGLE WORD AND DO NOT BOOK!!!!! I am unclear after reading all these reviews if we have a seat on a plane or standby! I am making them confirm this is not a standby seat and a regular seat - and no charges will be given to me should they have to change flights. I'm on hold forever with them right now! BBB - SHUT THIS COMPANY DOWN FOR GOODNESS SAKE - They are a SCAM

• Review fromBonnie P

  Date: 03/10/2024

  1 star
  Horrible! Don't book with these scammers! You aren't allowed ANY luggage, even a personal item; you're lucky they let you wear clothing. You can't check in online; you have to go to the airport 3 hours early. If they cancel, you are out of luck and you don't get your money back. What a joke.

• Review fromLawrence Z

  Date: 03/07/2024

  1 star
  SCAM, SCAM,SCAM They quote you a low fare, charge the ticket with the airline with your credit card at a price higher than what they quoted on the internet then call you to add on charges. They actually told me I couldn't take anything onto the plane, not even a carry on without paying them extra. Told me I couldn't verify my ticket with the airline or get an eticket without paying extra. And that I had to go to the airport 4 hours in advance and could only get a ticket from the counter. I called the airlines immediately, got a refund and rebooked directly through the airline. Also I cancelled the card.
  

• Review fromAn R

  Date: 03/06/2024

  1 star
  DO NOT BOOK! This site is a SCAM! They show you a low ticket rate to make you book with them and then they call back with all these additional fees doubling the price, your flight may be a stand by flight which they do not disclose upon booking, and they do not refund you if you try to cancel.

• Review fromWanda M

  Date: 03/04/2024

  1 star
  In March 1, 2024 I went online to book a flight. I received an email stating my reservation was in process and would receive another email with confirmation. I never received it so the next afternoon I called them and learned that my returning flight was no longer available and it would cost me another $300.00 for another flight. I refused and the agent was to try different airlines and call me in three hours. That didnt happen, I again called them. Same response only this time it was $400.00, I was livid! Then was told I couldnt cancel because tickets were non refundable. This company should not be allowed to be in business!

• Review fromBryan W

  Date: 03/03/2024

  1 star
  This place is a scam! I purchased a round trip ticket on line for Alaska Airlines from Santa Ana, CA, to Sab=n Francisco, CA. Moments after I clicked the purchase button, i received a text message asking me to call best ticket fare. When I called, they told me the flight had been cancelled and I can't have my money back. Then I called Alaska and they confirmed the flight had not been cancelled and was not full. I called best ticket fare back, and they refused to speak with me. They put me on hold and after 30 minutes of being on hold, I hung up and called right back. This time, the automated recording told to leave a message. I haven't heard back from them. They stole 251.03 from me and I am reporting them to the district attorney and I am filing civil action. *****