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Business Profile

Energy Management Consultant

American Power & Gas, LLC

Headquarters

Reviews

This profile includes reviews for American Power & Gas, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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American Power & Gas, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.09/5 stars

    Average of 313 Customer Reviews

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    Review Details

    • Review fromMichael F

      Date: 12/08/2022

      5 stars
      ID: ***** ***** was very professional, answered all my questions and advised me well. I elected to re enroll after my utility canceled my service with American Power and Gas without my knowledge. .
    • Review fromDouglas A

      Date: 12/08/2022

      4 stars
      rep **** ****** was able to get my billing rate corrected in short order. She was efficient and courteous.
    • Review fromKeith K

      Date: 12/08/2022

      5 stars
      The person I spoke to was ****************** And she was very helpful in helping me out. Thanks and great job!
    • Review fromJohn C

      Date: 12/07/2022

      5 stars
      Rep *** **** was excellent with customer service. **** was refreshingly friendly and listened for my questions. These days it is hard to find good customer service. **** is a great asset.
    • Review fromNick P

      Date: 12/07/2022

      5 stars
      Good customer support and assistance. Answered all questions on the issue I had.
    • Review fromTony B

      Date: 12/07/2022

      5 stars
      Rep ID # **** She was very nice and took the next step for customer service.
    • Review fromDennis B

      Date: 12/07/2022

      5 stars
      Great customer service agent! Not afraid to ask for assistance if not having the answer!
    • Review fromJennife G

      Date: 12/07/2022

      5 stars
      Thank you for helping me out.Thanks again ****** understood what was going on with my rate and was able to provide the same information I had.
    • Review fromJohn E

      Date: 12/07/2022

      5 stars
      Alyssa ********** ****) was outstanding in resolving an issue I had to today with regards to getting our address changed. She was incredibly professional and courteous! She should be commended for her excellent customer service skills!!!
    • Review fromChris R.

      Date: 12/07/2022

      1 star
      I used to be a customer of  American Power & Gas, LLC about 2 years or so ago. My rates sky rocketed after a few months of being with them. Thank the Lord we left and went back to our local Gas and Electric supplier. In the past 4 months we have been receiving call after call trying to get us to come back to this company. We DO NOT want anything to do with American Power and Gas, LLC. We have kindly asked the lady who keeps calling us from this company to STOP calling us. Please stop calling we have blocked your number. Tire of being Harassed. I will be recording any interaction with this company in the future. Stop harassing people.

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