Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Energy Management Consultant

American Power & Gas, LLC

Headquarters

Reviews

This profile includes reviews for American Power & Gas, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

American Power & Gas, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.1/5 stars

    Average of 312 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDon L

      Date: 12/06/2022

      5 stars
      Very pleased with ******'s help. She has a lot knowledge for the issue I had. Very professional!!!!
    • Review fromStephen S

      Date: 12/06/2022

      5 stars
      CharlesH-163. ******* was extremely helpful and also went beyond, I feel, what would be expected of him. He appears to be a real asset for your company. Great Job *******!!***********************
    • Review fromPaul R

      Date: 12/06/2022

      5 stars
      ******* did a great job. He had the registration issue identified within a few minutes of our conversation. He also guided me through the rebate portion of the registration process. I appreciate his help.
    • Review fromEssell H

      Date: 12/06/2022

      5 stars
      an excellent professional kind customer support person is ******* id number *****
    • Review fromRuth P

      Date: 12/06/2022

      5 stars
      From **********: APG customer service **** *********** , Rep ** ****, has been working with me to reinstate a reward from APG which I was not able to find. The company has sent it two times to my email address and it has not arrived. ************ asked me today to provide a second email address so that they can resend it again. That would be three times that APG has tried to correct the situation.************ was polite, calm, helpful and knowledgeable while helping me. He called me back this morning to follow-up as promised. I highly recommend APG as a company and ************ as a great asset to APG. Thank you ****. Everyone that I have dealt with at APT have all been very helpful and knowledgeable.
    • Review fromJeffrey F

      Date: 12/06/2022

      5 stars
      My rep ** is Jendy ****. I couldn't be more pleased with the way my questions were addressed. His knowledge and professionalism stood out like a beacon!
    • Review fromAnusha M

      Date: 12/06/2022

      5 stars
      Pretty knowledgeable, quick and helpful. Thank you for the services.
    • Review fromChrissy P

      Date: 12/06/2022

      5 stars
      *****, **** was extremely helpful. I appreciate him helping me so thoroughly. Thank you!!
    • Review fromJay S

      Date: 12/06/2022

      5 stars
      ********************************* went above and beyond for me both times. I had issues with my energy bill going up and both times he resolved my issue in a few minutes and instantly provided me with credit checks. He is the reason I am still with this company for almost a year. He always looks for a better deal and tries to save me some money. Their rates are now lower than other suppliers. **************** is good and I never had to wait long enough to talk to a live person. ******* is a great asset to American Power and Gas. I would definitely stay with them. I see a lot of bad reviews for American power and Gas. I would definitely recommend calling them and talking to a live person and I am sure they will resolve your issue.
    • Review fromDenise F

      Date: 12/05/2022

      4 stars
      Jendy - rep **** provided the answers to all of my questions.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.