Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Beverage Dispensers

Cirkul

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beverage Dispensers.

Reviews

This profile includes reviews for Cirkul's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cirkul has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cirkul

      3620 Queen Palm Drive Tampa, FL 33619

    • Cirkul

      4914 Joanne Kearney Blvd Tampa, FL 33619

    Customer Review Ratings

    1.44/5 stars

    Average of 322 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKristin M

      Date: 02/06/2023

      2 stars
      Not worth it. Most flavors are gross. Cartridges do not last as long as they state. Mine typically last for 3 refills. Even if you start off on a low setting, as the flavor rubs out, you have to keep setting it higher to get flavor which as said, lasts for 3 fills. I'd rather drink Crystal Light or Propel. Better taste for sure
    • Review fromPaul J

      Date: 02/04/2023

      5 stars
      I think the product is phenomenal, I had been a 2 to 2 liter soda drinker. Or coffee or tea. I can honestly say I have never drank this much water in my life. Can say I'm not a fan of all the flavors but I buy one and try it. Every person has different tastes. I set some flavor s on 3 and others on 5 and usually get 5 to 6 20 Oz. Bottles. Look at it this way savings the environment also. As we are not adding to the plastic islands in the oceans. Everyone is entitled to their opinion and this is just mine. I buy my cirkul from a major super center as they are cheaper and if shipped have in 1 to 2 days. If something is wrong or flavor I don't like ,I get my money back no question asked. Everyone gets upset ,but come on people we're adults remove yourself from that situation. The retailers has more pull with the vendors then we do let them fight the battles.Thanks For Reading PJ
    • Review fromJuan E

      Date: 02/03/2023

      1 star
      Terrible customer service very rude and disrespectful would not issue refund on what was order without my permission they automatically inroad me in receiving every month even when I opp out and canceled then to make matters worse I just order 50 and they auto send me 6 more and it's only been 2 week very unprofessional and has no type of care about people telling them that their drink are discussing I will never ever ever ever ever EVER ORDER FROM THEM AGAIN BEWARE TO ALL WHO READ THIS
    • Review fromMichelle J.

      Date: 02/03/2023

      5 stars
      I PLACED AN ***** FOR 30+ FLAVORS AND RECEIVED THE ***** BEFORE I THOUGHT I WOULD. I HAD NO PROBLEMS WITH MY *****.
    • Review fromTim N

      Date: 01/29/2023

      1 star

      Tim N

      Date: 01/29/2023

      Terrible customer service. They can't even handle a simple address change. There is no way to cancel an order either. If you email them right after you order to cancel as there is no where to cancel on the website they hurry up and print a shipping label so you are stuck with it.

      Cirkul

      Date: 01/30/2023

      We previously sent the customer an email from ********************************** to solve the issue at hand.

       

      Thanks, - Cirkul Team


    • Review fromChris W

      Date: 01/24/2023

      1 star

      Chris W

      Date: 01/24/2023

      I was order and canceled the order same day. Cirkul said no refund no canceled. CIRKUL is poor company. I was order and few minutes I was decided to cancel the order. Cirkul said no refund. The policy show if order and canceled the order same day. Yes refund but Cirkul company is full of lies.

      Cirkul

      Date: 01/24/2023

      We have sent the customer an email from ********************************** this morning to solve the issue at hand. Thanks, - Cirkul Team
    • Review fromStark R

      Date: 01/21/2023

      1 star

      Stark R

      Date: 01/21/2023

      In a nutshell disgusting broken product that reeked of rotten trash, forced to handle it, forced an order for replacement while blatantly ignored the request for a refund. Then standing the **** line of "company policy" of can't cancel or refund an order once placed

      Cirkul

      Date: 01/23/2023

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand. Thanks, - Cirkul Team
    • Review fromRosa S.

      Date: 01/20/2023

      1 star

      Rosa S.

      Date: 01/20/2023

      I received a very damaged bottle . They don't answer their emails. Trying to get a hold of them on phone is a joke . Worst company I have ever went threw !!! Do not order anything from them . If you want the product just get what you can from the stores .

      Cirkul

      Date: 01/23/2023

      We previously sent the customer an email from ****@drinkcirkul.com to solve the issue at hand. Thanks, - Cirkul Team
    • Review fromCherokee C.

      Date: 01/20/2023

      1 star

      Cherokee C.

      Date: 01/20/2023

      I attempted to purchase a bottle and cartridges for my 10 year olds birthday. I had looked at FAQ and found that standard shipping is 5 to 7 days. So i purchased expiditated shipping. When I completed the process it said it would take 10 to 14 days. I then went to the chat and pressed the cancel order option. I have received email correspondence stating they can not cancel my order. I no longer want the items and do not want to be charged. This is poor business practices.

      Cirkul

      Date: 01/23/2023

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand. Thanks, - Cirkul Team
    • Review fromCarter C.

      Date: 01/20/2023

      1 star

      Carter C.

      Date: 01/20/2023

      **************** can't give refunds, they've ruined the taste of their products, not worth it anymore

      Cirkul

      Date: 01/23/2023

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand. Thanks, - Cirkul Team

      Cirkul

      Date: 01/23/2023

      We have sent the customer an email from ********************************** this afternoon to solve the issue at hand. Thanks, - Cirkul Team

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.