Business Profile

Consumer Finance Companies

Lendmark Financial Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Complaints

This profile includes complaints for Lendmark Financial Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

280 total complaints in the last 3 years.
106 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:11/29/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am writing to express my profound distress regarding the sharing of my nonpublic information with the three credit bureaus by your institution. This act has resulted in the dissemination of inaccurate information on my credit report, causing substantial financial and emotional turmoil.As per 15 USC **** Section 602, I am *********** the protection of my privacy, which includes the accurate representation of my financial history. Additionally, 15 USC **** Section 604 A Section 2 explicitly states that a consumer reporting agency cannot furnish an account without my explicit written instructions, a protocol that seems to have been disregarded in my case.Furthermore, I want to draw your attention to 15 USC **** B, which clearly stipulates that a creditor cannot treat any payment on a credit card account as late under an open-end consumer credit plan.The inaccuracies on my credit report have not only affected my financial standing but have also caused undue emotional distress. I urge you to rectify these errors promptly and ensure that my nonpublic information is handled in accordance with the aforementioned laws.Account Number: ***********I request immediate corrective action and an investigation into the inaccuracies reported to the credit bureaus. Your prompt attention to this matter is appreciated.
Business Response
Date: 12/01/2023
Dear *************************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.

You entered an installment loan secured by consumer goods with Lendmark on June 5,2015. At the point of sale, you were provided with a copy of Lendmarks Privacy Policy to advise you of what information can and cannot be shared. As stated in the Reasons we can share your personal information section of the privacy policy it states:

For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus; or as permitted by law. Does Lendmark Share? Yes. Can you limit sharing? No.
Lendmark has only shared the information which was outlined in the Privacy Policy.Should you want to limit the types of sharing, you can call ************ for further information or questions.
We have reviewed your account with ******************, which was charged off on April 26,2018, and subsequently sold to Plaza Services. Lendmark is no longer the owner of this debt. You should contact Plaza Services for information regarding the account. You may reach Plaza Services at ************.

Additionally,Lendmark does not issue credit cards and you entered an installment loan, not an open-ended consumer credit plan.

A charged off account is considered a delinquent occurrence and can remain on your credit report for 7 to 10 years from the first date of default. With that being stated, we can confirm the information reporting to the credit reporting agencies regarding your account is accurate and under The Fair Credit Reporting Act Lendmark are obligated to accurately report this information.

We trust this resolves the complaint brought forth.

Sincerely,

*************************
Chief Risk Officer
Initial Complaint
Date:11/27/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
They alleged I requested to borrow $500 to buy a battery . I did not. They reported to EQUIFAX that they denied credit to me.Lendmark has damaged my credit rating due to their lie.
Business Response
Date: 12/04/2023
Dear *************************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of the above-referenced consumer complaint. We have reviewed the complaint and address your concerns in our response set forth below.
You submitted a loan application on October 26, 2023, for the purpose of auto repairs, and in connection with the application we accessed your credit report, as fully disclosed at the time of application. We were unable to accommodate the loan terms you requested and provided a counteroffer which you denied. We have reviewed your application and can confirm your application was decided in accordance with our policy.
We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************
Sincerely,
*************************
Chief Risk Officer
Initial Complaint
Date:11/21/2023
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
we financed multiple cars through lendmark. Its been over a month since my wife wrecked one of the cars on the loan and state farm has paid Lendmark, but they have yet to refinance us and give us the check for the difference that is owed to us
Business Response
Date: 12/04/2023
Dear ***********************,
Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the customers concerns as follows.
On October 19, 2023, Lendmark was notified by your vehicle insurance provider that the collateral used to secure your installment loan had been deemed a total loss and they would be paying $8,848.00 as a result. On this same day you were provided with a 10 day-payoff amount of $10,746.21. On November 20, 2023, we received the check from the insurance provider which was posted to the account and released the title to the collateral even though there was a remaining balance of $2430.48 left to be paid to satisfy the terms of the loan agreement. You have been working with your local branch to refinance the remaining balance.Please reach out to the branch as soon as possible to complete the refinance process as they have been unsuccessful in reaching you by telephone. We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************
Sincerely,
*************************
Chief Risk Officer
Initial Complaint
Date:11/20/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We recently refinanced our van through Lendmark (5 months ago). Twice now, even though we are on autopay, they have not taken their money. I called the first time and they said sometimes it takes a few days to process. It eventually came out. It happened again but this time it hadn't come out by the end of the week. So I walked in with cash and explained they hadn't taken my money yet and I wanted to make sure it got paid. They declined (on Friday, 3 days ago) and said, "we wouldn't want to double charge you. It's still processing in your bank" so I left. Then today they call my husband's work harrassing his employers as if we were at fault and hadn't been trying to pay them. Not once did they call us, either before or after I went in on Friday, over the weekend, or today. I called them to let them know the money hadn't been taken. I then brought the cash in and was told not to. IDK if they are trying to fraudulently rack up late charges or what but this is unacceptable. (I can share pictures with the business in person, to prove the money was not taken or even attempted, but my bank app does not allow screen shots).
Business Response
Date: 11/24/2023
Dear Zefone *******,
Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the customers concerns as follows.
You entered a precomputed unsecured installment loan with Lendmark on May 25, 2023,amount financed $4,815.32, at an interest rate of *****%, for a total balance of $8,034.57 to be repaid in 48 monthly payments. To date there have been no payments made on the account. Please contact your local branch to discuss available payment options.

A copy of your application for credit and loan agreement has been mailed to you for review. We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************
Sincerely,
*************************
Chief Risk Officer
Business Response
Date: 12/01/2023
Dear *************************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the customers concerns as follows.

Thank you for bringing your concerns to our attention. When you visited your local branch on November 17, 2023, to initiate an in-person payment the scheduled ACH payment was still processing, and we had no way of knowing the payment would be returned as NSF. Once the initial monthly payment was returned, we attempted to contact you using the available telephone numbers on file which included the other account co-owners employer. Upon your notification of usage, of the employer telephone number as a contact method was inconvenient the number was restricted and will no longer receive telephone calls as of November 21, 2023.Additionally, we appreciate your efforts to keep your Lendmark account current.
We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************
Sincerely,
*************************
Chief Risk Officer
Initial Complaint
Date:11/18/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
i am not liable for the debt with landmark.they did not provide with the original application like i asked
Business Response
Date: 11/24/2023
Dear Zefone *******,
Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the customers concerns as follows.
You entered a precomputed unsecured installment loan with Lendmark on May 25, 2023,amount financed $4,815.32, at an interest rate of *****%, for a total balance of $8,034.57 to be repaid in 48 monthly payments. To date there have been no payments made on the account. Please contact your local branch to discuss available payment options.

A copy of your application for credit and loan agreement has been mailed to you for review. We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below. ***************************************
Sincerely,
*************************
Chief Risk Officer
Initial Complaint
Date:11/11/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have requested in writing that Landmark Financial at **********************************************************, contact me by mail only because the calls I was getting were excessive. My payment is due on 18th and I usually split the payment between my pay dates resulting in the payment being completed after the due date but the ***** in late charge is always paid. One call I got was two days after the due date and I asked if I could make a payment around the first and was told no and they cant carry my payment into the next month when I asked what that meant there was no explanation and then I asked if my payment would be report to my credit report if its not more than 30days late and I was told no. I made the payment and all payments since as I mentioned, split between pay dates which fall after the due date. the fact that I was told I couldnt and they couldnt carry my payment outside the month is deceptive and untrue. I sent a letter to this office asking to be contacted by mail only. The number of letters they send is excessive and recently I have been getting calls again after I asked specifically Im writing to be contacted by mail only.
Business Response
Date: 11/16/2023
Dear ***********************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark)is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the customers concerns as follows.

Thank you for bringing your concerns to our attention, this matter has been addressed internally with the Branch Manager and AVP of the branch. Additionally, as of November 11, 2023, we can confirm all telephone numbers associated with your account have been restricted including your employer and personal references, so that they are not contacted.
We trust this resolves the complaint brought forth.

Sincerely,
*************************
Chief Risk Officer
Initial Complaint
Date:11/10/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have a secured loan with Lendmark Financial. The branch I was located in, the ****** ********** branch, severely mismanaged my account. They were closed by Lendmark because of issues as this branch. I sought help from Lendmark at a nearby branch in *******. The managers diligently worked to do a three month deferral on my account to get it current (as it should have already been). I docusigned over 7 documents from March 2023 to November 2023. The "corporate office" was to have updated my billing and corrected my credit reporting. 6 months later, this has not occurred. It is negatively affecting my credit. The managers have escalated this repeatedly, no one will simply update this account!!!! I am furious as this has been going on for months and is not being taken care of!!! It is a simple accounting issue for the back office, but no one will take responsibility and fix it. The branch I work with now is wonderful, but their hands are tied. I need someone to fix this billing issue to bring my account CURRENT and correct all of my credit reporting to reflect NO DELINQUENCIES or missed payments. This is a FTC fair credit reporting issue and this type of incorrect credit reporting is banned by the *******************
Business Response
Date: 11/16/2023
Dear *********************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark)is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
Thank you for bringing your concerns to our attention,this matter has been addressed internally. We can confirm as of November 15, 2023, the payment deferment has been processed and your account is current with the next payment being due on December 12, 2023. Additionally, an update to the tradeline associated with your account has been submitted to the CRAs we report to, please allow 30 to 45 days for processing.
We trust this resolves the complaint brought forth.Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************

Sincerely,

*************************
Chief Risk Officer
Business Response
Date: 11/16/2023
Dear *********************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark)is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
Thank you for bringing your concerns to our attention,this matter has been addressed internally. We can confirm as of November 15, 2023, the payment deferment has been processed and your account is current with the next payment being due on December 12, 2023. Additionally, an update to the tradeline associated with your account has been submitted to the CRAs we report to, please allow 30 to 45 days for processing.
We trust this resolves the complaint brought forth.Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************

Sincerely,

*************************
Chief Risk Officer
Business Response
Date: 11/16/2023
Dear *********************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark)is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address your concerns as follows.
Thank you for bringing your concerns to our attention,this matter has been addressed internally. We can confirm as of November 15, 2023, the payment deferment has been processed and your account is current with the next payment being due on December 12, 2023. Additionally, an update to the tradeline associated with your account has been submitted to the CRAs we report to, please allow 30 to 45 days for processing.
We trust this resolves the complaint brought forth.Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************

Sincerely,

*************************
Chief Risk Officer
Customer Answer
Date: 12/21/2023

Complaint: 20854644

I am rejecting this response because:
I do not accept this response. While the Lendmark corporation did finally process a deferral as promised months ago, the miscellaneous charges have not been removed, credited, or placed at the end of the loan. While my payment is now listed as current and due for the month of December, it is for almost $700 more than the monthly payment of $494.

This needs to be corrected immediately. I need confirmation that these extraneous charges, some of which were generated by improper billing in the ****** branch in March of this year, are all removed/deferred/or credits applied. My amount due should be the monthly regularly payment.

I will reserve judgment on the credit reporting issue until the 30 - 45 days have expired.

Thank you for urgently correcting this.

*********************
Business Response
Date: 12/21/2023
Dear *********************,
Please contact ***********************, Recovery Manager directly at ************ for current payment amount.
Sincerely,
*************************
Chief Risk Officer
Initial Complaint
Date:11/05/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Called lendmark and they agreed that if I pay $2000 in 4 pay mentes that they would update my credit report as paid in full Ive emailed and called back and they updated the amount paid and did not honor what they agreed to on the letter attached as paid in full. They also emailed me someone elses personal information letter attached
Business Response
Date: 11/15/2023
Dear ***********************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the concerns as follows.

You entered an installment loan secured by consumer goods with Lendmark on January 09, 2017, amount financed $5500.18, at an interest rate of *****%, for a total balance of $10,089.60 to be repaid in 60 monthly payments. This account charged off on August 26, 2019,due to nonpayment as contractually agreed, with a balance of $5164.81 owed.

On September 11,2023, you contacted the Collection and Recovery Specialist requesting to settle the account. An agreement was reached that you would pay $2000.00, and the payment would satisfy your obligation under the loan agreement. Additionally,the tradeline associated with the account would be updated to report as settled for less than the full balance. The last payment made to satisfy the settlement agreement was made on October 5, 2023, please allow 30 to 45 days from this date for the credit reporting agencies to update the tradeline reporting associate with the account.

We would also like to Thank you for bringing it to our attention that you mistakenly received a letter addressed to another customer which has been internally addressed with the ******************* VP and SVP. We kindly ask if you havent done so already to delete the email you received in which you were not the intended recipient of the information provided.

We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************

Sincerely,

*************************
Chief Risk Officer
Initial Complaint
Date:11/04/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Im not liable for this debt with charter communication, I do not have a contract with landmark they did not provide me with the original contract as I requested
Business Response
Date: 11/06/2023
Dear *************************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and will address the customers concerns as follows.

If you believe you are a victim of identity theft, please provide:

?        A completed affidavit of fraud (will be mailed to customer);
?        A completed police report that includes the account number in the claim; and
?        A copy of the customers government issued identification document such as a drivers license or state issued ID.

Once all three documents above are completed and collected, please mail a copy of each to Lendmark Financial Services, ******************************* *******************************************************************

Should you have any further questions, please do not hesitate to contact Lendmark in writing at the address provided herein.

Sincerely,

Loan *************************
Initial Complaint
Date:10/30/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The business upped my interest rate from 17% to 33% and didnt disclose it to me. They called and asked over the phone if I needed more money then when I signed Im magically @ 33% they are crooked and wont help lower my interest rate back Ive been a good customer. When I asked for help they said for me to pay extra on it every month then maybe they would make me happy
Business Response
Date: 11/13/2023
Dear *********************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of your consumer complaint. We have had the opportunity to review the complaint and this letter will serve as a response to the concerns that you have raised.

You opened a sales finance installment loan with Lendmark on March 8, 2022, with an amount financed of $1979.24, interest rate of 18 % for a term of 36 mos. On May 20,2022, you refinanced the previous loan, the amount financed was $2,625.44, in which you received $600.00 directly, and the interest rate *****% for a term of 36 mos. On September 1, 2022, you refinanced the previous loan, the amount financed was $3,785.23, in which you received $999.99 directly, an interest rate of *****% for a term of 48 mos. On December 5, 2022, you refinanced the previous loan, the amount financed was $5,032.02,in which you received $1,000 directly, with an interest rate *****% for a term of 60 mos., a payment of $181.78.

During each loan transaction all loan terms were explained to you, and you reviewed and executed the loan agreements. It was specifically expressed that any refinance where you would receive over $100.00 in direct funds would result in the forfeiture of the sales finance interest rate from the original loan prior to refinance.

We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
***************************************

Sincerely,
*************************
Chief Risk Officer
Customer Answer
Date: 11/14/2023

Complaint: 20800111

I am rejecting this response because: the women in the ******* ******* office told me point blank there wasnt any fine print in the contract stating my interest rate the and that they didnt disclose the rate to me. You are liars and crooks loan sharks unless you lower my interest rate I WILL NOT PAY YOU ANOTHER DIME. I WILL DEFAULT YOU HAVE NO CONSCIENCE YOU ARE CROOKS AND LIARS SCUM OF THE ****** YOU MAKE ME SICK ENJOY YOUR LOAN.

Sincerely,

*********************
Business Response
Date: 11/14/2023
Dear *********************,

Lendmark Financial Services, LLC (hereinafter referred to as Lendmark) is in receipt of the rejection of Lendmarks response to your complaint.

During each loan transaction all loan terms were explained to you, and you reviewed and executed the loan agreements. Your contract lists your interest rate and APR. If you would like a copy of your contract to be mailed to you, please contact your local branch or send an email to *************************************** requesting the documents, whichever method is convenient.

We trust this resolves the complaint brought forth. Should you have any further questions, please do not hesitate to contact Lendmark Financial Services by utilizing our customer contact email address below.
Sincerely,
*************************
Chief Risk Officer
Customer Answer
Date: 11/15/2023

Complaint: 20800111

I am rejecting this response because: YOU MOST ASSUREDLY DID NOT EXPLAIN ANYTHING TO ME YOU ARE LIARS AND CROOKS WHO SCAM PEOPLE FOR MONEY IM DONE PAYING YOU ENJOY MY DEFAULT STATUS. YOU ARE A DESPICABLE COMPANY WHO ONLY CARES ABOUT MONEY. IM SURE YOU COVERED YOUR OWN TAIL WHILE YOU WERE PULLING MINE OFF BUT IM DONE WITH YOU STUFF YOUR CONTRACT BACK IN THE FILE IT CAME OUT OF I AINT PAYING ANOTHER DIME TILL YOU LOWER MY INTEREST ***** YOU LIED TO ME AND SCREWED ME. MY RATE WAS NEVER DISCLOSED AND YOU KNOW IT WASNT QUIT LYING. THE LADIES AT THE OFFICE TOLD ME OUT OF THEIR OWN MOUTH THAT THERE WAS NO FINE PRINT AND THEY DIDNT DICSLOSE THE ***** YOU ARE WORSE THAN LOAN SHARKS YOU ARE SCAM ARTISTS *************

Sincerely,

*********************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Business Response

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Lendmark Financial Services is NOT a BBB Accredited Business.