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Business Profile

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Melaleuca, Inc

Headquarters

Reviews

This profile includes reviews for Melaleuca, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Melaleuca, Inc has 8 locations, listed below.

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    Customer Review Ratings

    3.55/5 stars

    Average of 198 Customer Reviews

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    Review Details

    • Review fromBarbara B

      Date: 03/19/2024

      1 star

      Barbara B

      Date: 03/19/2024

      The first order was good but when I ordered meat from them it was really good but the next order, I did not get what I ordered and they sent all ground meat and no filets which I was suppose to get. They sent all ground meat and no filets like the first time. What I got was very tough and absolutely no flavor. I ask for them to send me the filets because they were really good the first time. They said they could not because it was a different company, therefor they would not refund me for the crappy meat they did send and there was no one else I could talk to. **************** is the worst. Now I am stuck with a ************ meat that I did not order. Please do not be fooled. I had to call two times in order to not get any results. I dont normally write reviews but this one made me so mad that I felt I had to so I can protect others.

      Melaleuca, Inc

      Date: 04/10/2024

      We are genuinely sorry to hear about your disappointment with the product quality of *************** Black Label beef and the poor customer experience.  We are deeply committed to provide the highest quality beef to our subscribers as well as the service.  We are grateful for giving us another chance and look forward to serving you.  The quality of Riverbend Ranch Black Label beef is truly exceptional, and we are happy to offer a flavorful experience with our superior beef.  Your feedback is valuable to us and we appreciate it.  If your next order does not meet your expectations or you have more to share with us, please call our Riverbend ********************** team at **************. 
    • Review fromShawn W

      Date: 03/01/2024

      5 stars
      Great products and great company! I have been a customer for more than 3 years now. For a ********************** to manufacture and sell the products here in ******* is quite a feat in todays world, and on top of that the products and customer service has always been great! highly recommend.
    • Review fromTheresa S

      Date: 03/01/2024

      5 stars
      I have been a member for 3 yrs and I never had problems. To the person who said that it's hard to cancel, no it is not! Your enroller did not explain it to you very well. You can cancel your membership in less than a minute. No need to mail a form.
    • Review fromWendy C

      Date: 02/29/2024

      1 star
      I've been with this company for over 2 years and just this past week we ************* to a fire. I asked if we could skip a month due to this and was told my ************ were pay for a credit to get the points or to cancel. I always thought this company was about the people and there health and welfare. I will be the first to tell you they don't care it's about the money. I decided that I would cancel and it is almost impossible to do that I'm still trying to cancel. Beware this company is not who they say they are.
    • Review fromDeyna S

      Date: 02/29/2024

      1 star

      Deyna S

      Date: 02/29/2024

      Very limited products. Have to spend a minimum monthly (over $100) or they will submit an order on your behalf. Very difficult to quit membership - have to have a form emailed, open the form, sign the form, take a picture of the form and send the picture via email by a certain day before you can quit. Very cumbersome, very difficult to quit.

      Melaleuca, Inc

      Date: 03/04/2024

      Thank you for the feedback; we appreciate you as a loyal customer over the last few years.  ********************** has over 400 wellness products available to households who order every month including nutrition,supplements, personal care, cleaning, cosmetics, healthy snacks, essential oils and much more.  We are sorry for any frustrations you experienced when cancelling your membership and appreciate the feedback.  We did receive your cancel request and it was processed the same day.  We hope to see you shopping with us again in the near future.
    • Review fromMandy C

      Date: 02/23/2024

      1 star

      Mandy C

      Date: 02/23/2024

      I have mailed in the cancellation forms and they still continue to try and charge me. predatory cancellation. They make it very hard to cancel. I am disputing charges with the bank currently as they continue to try and charge me

      Melaleuca, Inc

      Date: 03/01/2024

      We are sorry to hear you wish to cancel your membership.  Were committed to ensuring a positive membership experience for all our customers and apologize for any misunderstandings that *** have occurred.  Our records do not show any contact with our team members. Melaleuca members can cancel their account at any time, and we have not received a request to cancel your membership.  We cancelled your membership and really hope to have the opportunity to serve you again soon.
    • Review fromEric H

      Date: 02/17/2024

      5 stars
      Great products, great price!Similar to Amazon's subscribe and save to retain the 15% discount, one needs to order a minimum each month, but with so many products to choose from, it's so easy to accomplish.Just the protein powder and bars, ************************* and I'm good to go.It cost me less than what I used to buy from Amazon and ******* and is only $19 per year (down from $60+ per year, for ******** membership, or *********** etc).It's literally impossible to live one's life without spending at least $100 /month on what they need; being able to get superior products at a more affordable price, there's a good reason why 96% of Melaleuca's customers keep their membership!They're not perfect; they're a company, and no company is.But they put their money where their mouth is, and stand behind their quality.100% money back guarantee, even if you use the product and *THEN* decide you didn't like it after all.Great company, great products!
    • Review fromElaine S

      Date: 02/01/2024

      1 star
      This company is incredibly predatory. I agree with the previous reviewer that canceling your membership feels like trying to leave the mob.It takes 17 clicks (I counted them!) to access the cancellation form, which you have to physically sign and either email or mail back - a process that feels outdated in 2024.The customer experience is the worst I've ever encountered. The shopping dollars have so many restrictions that any benefit is negated by shipping fees that they claim are "free," but only apply to future orders.This business model is a scam and violates good business and website practices. Additionally, unlike other top retailers in the same industry, you can't simply edit your order once it's been placed. Instead, they make you pay more money and claim they can't cancel the order, even if it was placed within hours.The products aren't worth the headache that comes with dealing with this company's customer experience or their archaic user experience that is their website. Avoid like the plague.
    • Review fromMark J

      Date: 01/16/2024

      5 stars
      This company and their products are the best in *******! The superior products blow away all competitors. The customer service is the best you'll ever experience. Don't "listen" to these trolls on here talking about how difficult it is to cancel or what a scam this is. What they say is patently false. All information about membership expectations is covered EXTENSIVELY PRIOR to becoming a member. So if someone didn't know about it, he/she didn't listen very well. This company has a 96% retention rate, because people LOVE the products and service they receive. Moreover, this company supports American conservative values, and does more for their customers than any other. What other company do you know that rewards you with store credit for buying their products? Don't believe the *******************. Try it for yourself and make your own decision.
    • Review fromAmie P

      Date: 01/16/2024

      5 stars
      We have shopped with Melaleuca for almost 2 years now. We love their products!!! The cosmetics are incredible! We also have been impressed with their customer service. We will be long time customers of this company.

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