We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Groupon, Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.05

    Average of 576 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Patricia F

      Date: 04/24/2024

      This site is a ripoff. Try and get your money back. No one ever answers the phone Your lucky if they reply to your emails. I have to go through my credit card to get my money back. Buyer Beware !

    • Shay S

      Date: 04/23/2024

      I don't recommend you to list your business under Groupon. They will stop your campaign without any explanation of why. You cant speak directly to anyone they will only use chat or email. Groupon tells the customer that even if the ********************** is expired it can still be redeemed but your company will not be paid if you redeemed it after the expiration date. I don't recommend Groupon.

    • Carol K

      Date: 04/22/2024

      DO NOT ORDER FROM GROUPON!!!!!I got charged $26 for an item I did not receive. The item does not even come up in My Groupons. **************** is non existent. This is a SCAM company. Gave a 1 star review as a 0 star was unavailable !!!!

    • Lorrain K

      Date: 04/22/2024

      I am completely exhausted and bewildered because of undue stress caused by Groupons lack of Customer Support. Ive been trying to resolve an issue about logging into my account and requiring a new password. Ive been trying since Friday and today is Monday.I also have a disability which makes tying very difficult and also results in considerable pain.All I want is to be able to do a simple password reset so I can access a Groupon I havent yet used. *** asked for special accommodation in they was of a phone call and this gets ignored. I asked on Friday to have my case escalated and was told it would be. Yet no one has contacted **** feel that my Human Rights are being Violated.

    • Warren G

      Date: 04/21/2024

      0 star if possible. Very bad business practice and a greedy company. Chase fraud alert was confusing and created double charge for me when purchasing ******** tickets for ************** ******** indoor ski, on Groupon. Both Chase and Groupon claimed the charge was legit and ignoring the fact that the fraud alert approval did not confirm immediately, forcing me to make the 2nd purchase. Which showed up a day later on 1/1 vs the original purchase that showed up on 12/31. Groupon considered both charges legit and refused to refund $280. ***** ignoring the fact of their non responsive fraud alert system. Both companies have bad business practice.

    • Mario A

      Date: 04/20/2024

      I purchased a voucher and was scammed from Groupon, they did not provide a refund or allow me to write a negative review.

    • Samantha I

      Date: 04/19/2024

      Bought my first and last Groupon last night because I Was overcharged and there's absolutely no way to contact any type of customer service despite their site saying there's a live chat. (There's not, nor is there a phone number or email)Purchased a Groupon advertised for 55$ after an additional promo. At check out it showed my promo and said total would be 55$, but I was charged 65$ on my bank account and in the emailed receipt. Bogus!

    • LaQuita F

      Date: 04/18/2024

      I do not recommend. I accidentally purchased a Groupon for an oil change that was out of state. They said I cant use it nor I cant get refunded. I have about $60 just sitting on Groupon. Very disappointed.

    • Anthony M

      Date: 04/17/2024

      Do not use Groupon. We accidentally booked two rooms and they made it impossible to even speak with a representative besides over internet chat. Make a long story short, I have to eat the cost of a second room. Never again will we use Groupon.

    • N.E H

      Date: 04/17/2024

      ZERO stars. Groupon either as glitches, privacy breaches or is now practicing fraud. They do not cooperate with any remedy regarding unauthorized purchases. Strange how the unauthorized are always the non refundable. They will be losing thousands of dollars from us now. They should compare the loses and just fix this. Bad business Groupon!!!

    Groupon, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.