Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Groupon, Inc. has 8 locations, listed below.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

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  Groupon, Inc.

  Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

• 

  Ideel

  620 8th Ave 45th Floor New York, NY 10018-1741

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  Groupon, Inc.

  148 Lafayette Street, 10th Floor New York, NY 10013

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  Groupon, Inc.

  1000 Station Dr Dupont, WA 98327

Review Details

• Review fromLaura V

  Date: 06/30/2023

  1 star
  i AM NOT SURE WHAT HAS HAPPENT TO THIS COMPANY BUT THEY NEED TO BE CLOSED DOWN. THEY ARE AUTOMATICALLY CHARGING CARDS ON MY ACCOUNT WITH OUT MY AUTORIZIATION WHILE I AM JUST VIEWING ITEMS ON THEIR WEBSITE. THEYVE CHARGED OVER $300 AND I CAN NOT GET ANYONE ON THE ***** TO REMOVE THE CHARGES. NEVER USING THEM AGAIN.

• Review fromMichelle P

  Date: 06/23/2023

  1 star
  I have had the same credit with Groupon for nearly 2 years. Each time I have redeemed the credit for a Groupon, when I go to make the appointment (massage, car detailing, kayak rental), the merchant is either ill, unreachable, or out of business. Groupon will not refund the money. So, they have contracts with businesses that either dont exist or are frauds. Groupon is a huge scam.

• Review fromRolland E

  Date: 06/22/2023

  1 star
  Ordered two dental cleaning groupons After many months the dental office no longer supported thier groupon promotion Group did not let me get a refund, they require that I buy more groupons. So I get some hello freash food meals instead in late 2022/ early 2023 I never get them so a few months latter I try to log into my groupon account and see what's going on. Cant reset my password contact support and give them the two order numbers below for the original dentist cleanings.they demand that I give them the credit card last 4 digits, v/mc/ae/d and expiration date.I dont' have that anymore and ask for my account to be reinstated, but they will not reinstate my account or give me money! Total rip off. I am out $128 and $147 for a total of $275 below are my order numbers. if anyone knows what address I can serve papers to for small claims court case please let me know. Not gonna let these crooks get away. September 2, 2021 is **** ****** ******.aug 29, 2021 is **** ****** ******

• Review fromJamie C

  Date: 06/10/2023

  1 star
  Not at all as described, bought a 100w wall charger for about 11 dollars after tax, my 65w charger that i got from amazon is faster than the 100w charger, also bought a wireless charging pad, couldn't charge anything except my air pods pro, never dealing with them ever again let alone buy anything else from them so I just deleted my account.

• Review fromPamela M

  Date: 06/09/2023

  1 star
  I purchased a Groupon for a one month supply of *********** from **************. I tried repeatedly to get the merchant to ship the product but they would not respond. I reported to Groupon and they didn't care and said that, even though I did not receive anything for my money, the merchant didn't want to do a refund so I was out of luck. I sent over 28 communications via patient portal, email, text and IM to no avail. The merchant would not provide the product and Groupon would not back their business and issue a refund.

• Review fromDENISE M

  Date: 06/09/2023

  1 star
  I purchased 3 crossbag purses and specifically stated I wanted 1 large brown and black bag and a small navy bag with the zipper down the middle of the pouch. I instead received only the black bag in large and the dark brown was small and no zipper to middle of pouch for the navy bag. I was told to return it and when it was returned to ***** I would be shipped out the correct order. I sent the order out on last friday and informed ******************** Groupon Goods that I sent it and confirmed that I am to receive the large dark brown purse and the small navy purse with the zipper to middle of pouch. Upon receiving my order today, I received a large light brown purse and the same small navy purse without the zipper. I am not returning the items and I will never be using this 3rd party groupon company again!

• Review fromAnita J

  Date: 06/08/2023

  1 star
  Groupon is a scam! I have been trying unsuccessfully to get my refund for years, to no avail! Their customer service is terrible and doesnt even seem to exist! Ive tried to call Groupon as well, to no avail or help in any way! They keep sending me emails requesting more and more information which was already provided to them. The merchants that offer these Groupon discount sometimes are already closed for business permanently, they wont honor the Groupon, unable to contact them at all, dont honor any appointments, etc. Groupon has terrible business ethics! Its no wonder theyre laying off thousands of employees. Be very wary if you want to purchase what seems to be a great deal! Very unhappy customer!

• Review fromEunbyoul L

  Date: 06/03/2023

  1 star
  I wanted to use the ** **** 5-day voucher from June 2nd while traveling with my family in Chicago. On the morning of June 2, I purchased two adult tickets and two child tickets on the Groupon site. One adult ticket was immediately approved and registered for use, and the remaining tickets were not purchased due to credit card problems, so I registered another debit card and purchased it. Regarding the request to cancel the deal, which is "processing" due to a credit card problem, a cancellation email was received in about an hour. However, among the deals purchased with Debit cards, one child was immediately approved and registered for use, and the remaining one adult and one child appeared as "processing" for more than an hour, and no further progress was made. When the deal purchased with a credit card was in the middle of "processing," I knew it could be canceled, so I asked to cancel the remaining processing deal, and purchased a voucher for one adult and one child again with a different ID.
  The credit card deal, which requested cancellation of the purchase in the process of changing the card due to the rejection of the card approval, was canceled immediately within an hour. But for debit card deals that are 'processing' for hours due to their system error, they drag on time deliberately to process the deal, and they say they can't give a refund because it's a 'fianl deal'.
  This is a clear compulsory sale to customers.
  I didn't change my mind after a long time after purchasing normally. On the day of purchase, I even repurchased it from same seller with a different ID on the Gruppon site to solve the problem that cannot be used due to abnormalities in the Gruppon system, but later proceeding with payment and not refunding it is an immoral forced sale.
  I want to get a refund for two deas order right away.

• Review fromNichole M

  Date: 06/02/2023

  1 star
  It’s awful
  I am merchant and I specifically said the lowest I would go for my service so
  I’m the beginning it was that price but i kept giving people lower prices it went from $197 to $111 taking half when they said only 30% as a merchant it is the worst deal and the fact I never agreed to a lower price made it awful

• Review fromTonisha W

  Date: 06/01/2023

  1 star
  Groupon is a complete ripoff. I purchased a hotel stay for Las Vegas. Unfortunately my sister passed away two days before my trip. I was not able to reschedule or get a refund because I was within the non-refund time schedule. Well Groupon I’m sorry my sister death wasn’t on your schedule. I will never use Groupon again. My first and last time