Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Groupon, Inc. has 8 locations, listed below.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

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  Groupon, Inc.

  600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

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  Groupon, Inc.

  Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

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  Groupon, Inc.

  148 Lafayette Street, 10th Floor New York, NY 10013

Review Details

• Review fromWendy A

  Date: 05/29/2023

  1 star
  Groupon took money &112 off my card without my permission. When I contacted them they basically told me I did it and I couldn’t have my money back. I explained to them I didn’t I was working at the time the only reason I knew was because my account overdraft and sent a warning message to my phone. I even sent them a message from the merchant who i contacted myself and she stated that she had cancer Groupon. They offered to give me Groupon bucks I don’t want that I need my hard worked for money back. Groupon is a scam now this has happened to several people unauthorized charges. They need to be stop immediately

• Review fromAna P

  Date: 05/29/2023

  1 star
  I purchased a Groupon for two acupuncture sessions with McClure Acupuncture located on 23185 Lorain Rd, North Olmsted, OH,44070. On April 20th, 23, I used the first vouched and scheduled the next appointment for the following week. The doctor redeemed both vouchers at the first appointment. I did not make it for the second appointment, nor did I call thinking that my second visit was prepaid and there is no need to do anything. McClure called me and said that I owe him $75 for no show no call. I told him he can keep the voucher that he redeemed, and we are even. He said, NO. I owe him the fees. Then, I said he will need to give me back the voucher and I will pay the fees. None of that happened. I was back and forth with him and Groupon. None of my request were fulfilled. Groupon gave me back $23, which is far from the full price of $76 I paid for the voucher.
  I ended up paying the &75 fees because I did not want to go to collection, and I really wanted to stop this nonsense. I am more than disappointed with the type of business McClure is doing and Groupon too. I wanted to choose no star !

• Review fromDeborah A

  Date: 05/27/2023

  1 star
  Groupon is a sham, save your money. My family and I used one of their Groupons to attend a bowling event. We used coupon as described but when we arrived at the location the vendor refused to accept the coupon. When I asked Groupon for our money back they are refusing to refund the money. There is no corporate office to contact. All responses are online with individuals in another country. Groupon is a scam.

• Review fromLi Z

  Date: 05/25/2023

  1 star
  I booked a hotel through Groupon, but my reservation was not sent to the hotel. After I asked Groupon to cancel the reservation since the reservation was not sent to the hotel, I was told the reservation can't be canceled because they sent it to the hotel when I tried to cancel this order. Will never buy anything with Group again.

• Review fromLorra M

  Date: 05/25/2023

  1 star
  I paid $159 for a hotel reservation to Groupon. Got to the hotel, the hotel did not have the reservation. I contacted Groupon, they said they had it on their end. The hotel spoke to Groupon directly and told them they did not have it and would not allow me a room unless they received payment. Groupon continued to say it was reserved. I had to go to a different hotel and pay $185 for the night. I have talked to multiple customer support reps the best they could do was give me Groupon bucks. They would not refund my money. Completely disgusted with this company!!!

• Review fromJenny H

  Date: 05/23/2023

  1 star
  Purchased a $25 gift card through Groupon. When I went to use the gift card the gift card number and pin, neither worked. I wasted over an hour of trying to either be reimbursed or be issued a usable gift card number and pin. The person I messaged with ********************, was highly incompetent and kept reasking the same questions. I provided the date of purchase, authorization number, the last four of the cc used and she ended up telling me the purchase is not within 12 months and I needed to chat through the app. I asked how using the app would be any different and she said since it is a guest account, they don't have any of my information. I purchased the gift card with the same account I have always made Groupon purchases through. Their customer service is absolutely worthless and this is the last purchase I will be making with Groupon. I feel they not only owe me for the amount I paid for my gift card, but for wasting my time!

• Review fromMaya G

  Date: 05/23/2023

  1 star
  I went to purchase a Groupon for bowling, the first time I tried to submit the order they said my card info was wrong. So I did it a second time and it went through. Days later when I got the reminder email I realized there was two separate emails in the thread. After checking my bank statement they actually charged me TWICE! I reached out to Groupon on 4 separate occasions to get one refunded because they double changed me. And because they dont do refunds they said there was nothing they can do. Which makes no sense to me because the double changed me! Tried giving me a $10 voucher to use for their site for the inconvenience thats the equivalent of a boss giving you a good job pizza party which is like a slap to the face. The company is a joke and will lie and clearly steal from you so dont waste your time.

• Review fromNOBLE N

  Date: 05/21/2023

  1 star
  GROUPON has become a SCAM, a big, big SCAM. It didnt use to be so.I discovered, NOT before, but after, I completed my purchase, that I was charged in excess of $25 for Shipping on an Order < $75.00. I emailed GROUPON Customer Support ************************************* immediately writing that I wanted the order CANCELLED right away and immediately. But up till now, however, the order has NOT been cancelled. The items have now all arrived individually and will now cost me more, a lot more, to return than just keep them.This is unacceptable because if I had seen or known the shipping fees, I would not have completed the purchase. The shipping fees were obscured, and I think intentionally. This was deceitful. Truly, Truly deceitful. Paying with PAYPAL in GROUPON is a SCAM. ------------------------------------------------------------------When one chooses PAYPAL as a payment-method on authentic and honest websites, PAYPAL sends you back to the ordering site to either Complete or NOT-Complete your order. GROUPON does not give the purchaser that option. Rather, GROUPON immediately submits the order without the purchaser's review and approval. If one has multiple payment methods in their PAYPAL account, PAYPAL gives the one owner the option to choose or select the payment method from their available options. This is not the case when ordering in GROUPON and choosing to pay using PAYPAL. This is truly a SCAM in GROUPON and it ought not to be allowed.

• Review fromBrian H

  Date: 05/16/2023

  1 star
  I paid 36 for a Groupon. It did not work. They will not give me a refund. Beware all sales final. Everything they sell is junk.

• Review fromJill M

  Date: 05/15/2023

  1 star
  They wont even reply to me even though it was no fault of my own since the event was canceled!