Reviews
This profile includes reviews for ParkWhiz's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 99 Customer Reviews
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Review fromAaron S
Date: 06/14/2024
1 starWill accept reservations online with no confirmation from business. Arrived to a garage with no vacancy and left to park somewhere else. For some reason, the company will only give a refund if I park in a different spot and provide documentation of that transaction. The representative also lied and said there was no proof of me at the garage, even after I provided the exact time stamp.Review fromPat B
Date: 06/12/2024
1 starPark whiz are thieves. Took $75 for a parking area that was unavailable and misrepresented. They refuse to refund in full offering a $21. To a Parkwhiz account which we will never use we use paid parking twice in $40 years. BBB closed my complaint in 7 days even though I did not accept anything from Park Whiz. I have provided all the requested receipts over and over. Avoid Parkwhiz at all costs. Id give no stars if possible. Thinking of contacting attorney general for my state and theirs because they sell hot air.Review fromTeresa R
Date: 05/29/2024
1 starThanks to Park Whiz I now have the name, phone number, license plate, and home address of the person who is using my email address for their account... all because Park Whiz doesn't verify the email address of users before linking it to their account.Their customer service also won't remove my email address from the account because I am the account holder, but they absolutely better remove my email address from this person's account because otherwise I am going to retain control of this account.Do better **********************. A simple confirmation email link would go a long way.Review fromRaphaela H
Date: 05/08/2024
1 starRaphaela H
Date: 05/08/2024
A lot can go wrong when you pay parking with a third party app, so don't do it. I am trying to dispute a charge but Parkwhiz tells me the operator denied.
ParkWhiz
Date: 05/09/2024
We are sorry to hear you are unsatisfied with our service. Please allow us an opportunity to make this right. Email us at ********************************Review fromLajuan R
Date: 04/26/2024
1 starIf i could select ) stars it would be just that! I would suggest to never go through this company. I would rather take my chances of securing parking at the event. First off, they are a third- party and apparently have no clue as to what happens at any event so if you occur a problem they offer no solutions to resolve it. As they are the ones offering a service it seems like they would be able to at least verify or confirm as to an event they are offering services for but that is not the case. My situation is that I paid them to secure parking at a location for a concert. We get there and the attendants are letting everyone in. I roll down the window to get ready to show my pass and she says we are going to bless you with free parking tonight. So i think, what about the money I paid. I get out of the car and call ticketmaster while waiting on the event to start. They tell me it is through Parkwhiz. Well it has been months and numerous back and forth with this company. I've answered their questions, sent over receipts, communications with ticketmaster, copies of the parking pass and they want some type of "proof" that it was free. The last guy said "pictures". How do you take pictures of free parking. It is ridiculous. A RIP OFF!! Someone needs to do something and not just refer us to leave a complaint. smhReview fromJames E
Date: 04/22/2024
1 starBought parking for a concert from ParkWhiz for $7. Cool. Seemed fair. They just cancelled my booking, gave me a $5 coupon, then raised the cost to $22. The nerve of these people. Thats criminally disgusting. How can I trust they wont decide to cancel my $22 reservation and up charge it to $40?Review fromJohn S
Date: 03/30/2024
1 starNo words to describe how terrible this business is. If I could give negative 5 stars, I would. I was given the wrong parking pass from what I ordered and I was not able to contact Parkwhiz to file a complaint. Waited on two separate phone calls of over 30 minutes (total of 1 hour) only to be told no one was available.Review frombrooke g
Date: 03/14/2024
1 starDO NOT use this website. it is a scam. there website kept telling me that my payment information was wrong and i had to reenter it. every time it said it didn't go through. they ended up taking my card information and charging me 12 times. SCAMMMMM.i would give 0 stars if i couldReview fromLisa R
Date: 03/07/2024
1 starIf I could, I would give Parkwhiz 0 stars. Its a scam! I will never use Park Whiz again. I reserved the Pine parking lot 4 months ago, on November 29, to attend an event downtown in ************** at the **************. The Parkwhiz app popped up to show an available lot .2 from the ************** as when i bought the tickets November 29 the ************** parking was already sold out. Stupidly, I booked the lot thinking it was Stifels website offering an alternative parking spot. Night of the event, March 5, 2024 I arrived at the so-called event parking lot on Pine only to find there was no way to access it. It is a residential lot not for public use the only way to access the small gated lot must be by a residential key card. No gatekeeper kiosk, no one entering or exiting. I went around block with my GPS 3 times in vain looking for someway to get in to park.I was in tears. Dancing With The Stars Show to begin and now no parking. I was going to drop my cousin off to see the show (it was for her 70 birthday party) and just go home and pick her up and forfeit my ticket If there was no where to park. Fortunately, the *********** I stumbled on was taking cars, $20 cash. So I ended up paying another $20 on top of the useless $23 I paid for a residential lot for that I couldnt use. To top it off, Parkwhiz has no customer care no people to even complain to and get a refund!!! Warning others not to fall for their scam.Review fromTanner W
Date: 03/07/2024
1 starReserved parking when I bought concert tickets 3 months in advance (*****************, ******************* Then a month before the event they cancelled the parking rez & refund me for the parking fee ** the venue "will not be taking online reservations temporarily." ParkWhiz is charging for parking reservations again but at almost twice the cost. What a scam.
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