Reviews
This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4,748 Customer Reviews
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Review fromAudrey C.
Date: 11/11/2022
5 starsAudrey C.
Date: 11/11/2022
Endurance rep were very knowledgeable about the service plans and answered all my questions about the company maintenance plans and explain what was covered and what wasnt. Thanks Endurance Rep.
Endurance Warranty Services, L.L.C.
Date: 11/14/2022
Hi, ******. Thanks for your review. We're glad to hear you had a great experience with our team! Please contact us if you have any further questions. - The Endurance TeamReview fromJoyce S
Date: 11/10/2022
5 starsJoyce S
Date: 11/10/2022
***** ********************* offered excellent customer an took the time to explain everything in detail. She was efficient, personable, courteous, patient & most of all knowledgeable. *************** was a true pleasure to speak with, she was able to give a few discount and helped us chose the plan that fit our needs financially. I highly recommend EnduranceEndurance Warranty Services, L.L.C.
Date: 11/14/2022
Hi, *****. Thank you for recommending us in your review! Were glad we made your experience with us a great one and look forward to providing you with excellent service in the future.- The Endurance TeamReview fromScott K
Date: 11/10/2022
5 starsScott K
Date: 11/10/2022
********************* thanks for your help me on this matterEndurance Warranty Services, L.L.C.
Date: 11/14/2022
Hi, *****. Thank you so much for your review! - The Endurance TeamReview fromEdward S
Date: 11/10/2022
1 starEdward S
Date: 11/10/2022
Should not take 2 1/2 months to get a refund from canceling your contract I have been given the runaround by three different people on when the check would be in the mail I would not deal with this company againEndurance Warranty Services, L.L.C.
Date: 11/14/2022
Hi, *************We are sorry to hear about your negative experience. If you would like to further discuss it, please reach out to us at ************************************ We would love the opportunity to resolve any issues.Thank you, - The Endurance TeamReview fromAnthony T
Date: 11/10/2022
1 starAnthony T
Date: 11/10/2022
Worst investment that I ever made. Paid over $4,000 for this warranty and was never able to get them to pay for any of the issues that I had except a couple of tow fees. Never received any incentives, discounts or anything as a matter of fact, I never even heard from them until the end of the 4-year contract and that was them asking me to renew. Now why would I do that?No thanks "END- Durance", considering Car Shield!Endurance Warranty Services, L.L.C.
Date: 11/14/2022
Hi *******, were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ***************************************** you, - The Endurance TeamReview fromALTON J
Date: 11/10/2022
5 starsALTON J
Date: 11/10/2022
Al J We were very please with the customer ********************** agent for great telephone skills. She was very friendly and helpful explaining the agreement to make sure the information was correct. She should be commended for her outstanding professionalism. Thank you!Endurance Warranty Services, L.L.C.
Date: 11/14/2022
Thank you so much for your 5-star review, *****! We will share this with our customer experience team to let them know to keep up the amazing work. - The Endurance TeamReview fromWilliam G
Date: 11/10/2022
5 starsWilliam G
Date: 11/10/2022
I don't remember the man's name but he was very courteous and easy to talk with. I called to change my payment method was very quick.Endurance Warranty Services, L.L.C.
Date: 11/14/2022
******************. We appreciate the rating and are glad we could provide you with a positive experience! - The Endurance TeamReview fromIsabel G
Date: 11/10/2022
5 starsIsabel G
Date: 11/10/2022
I called to cancel my warranty but after speaking to a representative that knew what he was selling and willing to work with me make a world of difference. Thank you very much *************************, you are the best.Endurance Warranty Services, L.L.C.
Date: 11/14/2022
**************. Thanks so much for taking the time to write us a review!- The Endurance TeamReview fromImogene R.
Date: 11/10/2022
5 starsImogene R.
Date: 11/10/2022
********************* did an awesome job in assisting me today. She went above and beyond to help me with my concerns. She was very caring and patient with me and made me feel confident that she would do her best to make that my needs were met.Thank you again *****!Endurance Warranty Services, L.L.C.
Date: 11/14/2022
*******, thank you so much for sharing your feedback about our service. Were glad to hear that our teams performance exceeded your expectations, and well make sure that they receive the recognition they deserve.- The Endurance TeamReview fromBill H
Date: 11/09/2022
5 starsBill H
Date: 11/09/2022
I called to see about lost contract I was told that a new one will be emailed to me within 24 hrs. I can't remember the mans name but he was a very nice person.Endurance Warranty Services, L.L.C.
Date: 11/14/2022
Hi, Bill. Thank you so much for this 5-star review. We appreciate you being a customer and are glad our team could provide you with a positive experience. Were here for you anytime! - The Endurance Team
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