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Business Profile

Online Gaming

DraftKings, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for DraftKings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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DraftKings, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1.09/5 stars

    Average of 200 Customer Reviews

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    Review Details

    • Review fromJohn J

      Date: 11/29/2024

      1 star
      I placed a three leg parlay on DraftKings, and after I hit all three and the game was over, they told me that two of my legs were voided. Cannot get a hold of customer service.
    • Review fromChris M

      Date: 11/27/2024

      1 star
      Do not give them any business!!!!! When you are winning they will not let you withdraw your money , when you are on a winning streak they will lower your odds so you win less , they do not respect the players . There are so many other betting sites . Trust me people do not open a account with them you will regret it .
    • Review fromJames S

      Date: 11/26/2024

      1 star
      They have locked me out of my account and banned me from using my account or withdrawling funds while in the state of ****** where I have only used this draftkings pick 6 app. ****** is a legal place to use draftkings according to their map on their website. They wont allow me to login in or withdraw my own monies. DraftKings is taking peoples money for no reason and giving a ******** excuse for doing so. They are a terrible business and theyre robbing people of their hard earned money.
    • Review fromBuddy B

      Date: 11/25/2024

      1 star
      Well I seem to not be the only one the only difference is my attorney just advised me that he will in fact not only get my little money out but slap a nice little suite against them as well as u may know u dont need to verify your account to put all the funds in that u want its only when u take it out haha the jokes in u dk I have a multitude of a followers and everyone will know as well
    • Review fromJason B

      Date: 11/24/2024

      2 stars
      I think this Company is a total scam. 1 minute you're up $15 and next minute you're down to 20 cents.. You never win nothing and you don't know if all these other people that are playing against you are real people or if they're internet bots or whatever.. I think it's a total scam..
    • Review fromRobert L

      Date: 11/20/2024

      1 star
      They refuse to acknowledge when their system freezes. Which is a convenient way to steal money. To advertise certain perks and then never follow through. **************** is awful.
    • Review fromYusuf B

      Date: 11/09/2024

      1 star
      I signed up to Drtaftkings and won $400 and then they locked my account. I was told to upload my bank statement also a picture of my face with my drivers licence. I sent all documents to them and 27 hours passed no response. I am still locked out. I have $102 in my account and ************************** account and I can't access. Shame on you Draftkings.
    • Review fromLucrecia R

      Date: 11/03/2024

      1 star
      Absolutely horrible the worst gambling site ever positive $250 in my account and all of a sudden they restricted it and wanted Bank statements, I havent used in months along with personal questions about my lifestyle it made me feel very uncomfortable Uploaded all the statements I could have every time I emailed them someone new emails me for a few minutes then its someone else please give me incorrect information and different information from the other sorry, disappointed I will not be using them again almost the week and I cant get my money out my account no one is helping or wants to work with me
    • Review fromAdrian M

      Date: 10/30/2024

      1 star
      Was randomly locked out of my account after a failed password attempt. Emailed the company and no matter what I ask the response is the same. Telling me I violated terms of use and they have the right to hold any winnings and keep my account locked. Telling me the decision is final and that there is nothing I can do about it. I was not even told why my account was locked and the only possible reason it was locked was for a wrong password attempt. Horrible customer service and horrible company for not being open to communicate issues.
    • Review fromAnthony C

      Date: 10/29/2024

      1 star
      I would give DraftKings negative stars if i could. All of a sudden my account is locked for "at least" 3 months because they want to "save me" from gambling irresponsibly. I enter $1 contests, not what you'd call a high roller. Their loyalty program has gotten harder and harder to achieve any status level. Definitely won't be using DraftKings anymore after my "3+ months" of being locked out. Customer support is a joke. I sent a letter to the DraftKings address in ************* several weeks ago explaining their poor treatment of customers with little expectation that anything would be done to fix their manufactured problem, and not surprisingly, I've heard nothing from them and my account is still locked. Negative 10 stars.

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