Reviews

This profile includes reviews for BJ's Wholesale Club, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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BJ's Wholesale Club, Inc. has 267 locations, listed below.

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  BJ's Wholesale Club, Inc.

  350 Campus Dr Marlborough, MA 01752-3082

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  BJ'S Wholesale Club

  131 E Kings Hwy Maple Shade, NJ 08052-3428

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  BJs Wholesale Club

  110 Centerville Road Lancaster, PA 17603-4007

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  BJ's Wholesale Club

  650 Memorial Dr Chicopee, MA 01020-5053

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  BJ'S Wholesale Club

  1904 State Route 35 Oakhurst, NJ 07755-2715

Review Details

• Review fromTom C

  Date: 03/27/2025

  1 star
  Bought a package of strip steaks and when I got home and weighed them, the package was 7 ounces less than I was charged for

• Review fromSteve W

  Date: 03/25/2025

  1 star
  Yes,they have way too many out dated merchandise and meats. They have a lot of managers and No one is in charge. They treat the employees really bad,reason they can't keep good ones. They don't accommodate the disabled like they should. Want you to work extra hours,again no help. That being said,I'm not surprised at the very poor ratings. Just beware. Thanks.

• Review fromNancy D

  Date: 03/24/2025

  1 star
  I have been a member since 1997 in my name or joint. Received email to renew in January and not due until end of February. I selected not to renew for facing heart surgery. I found out they renewed and charged my credit card against my wished and authorization.

• Review fromMelissa L

  Date: 03/11/2025

  1 star
  Do not trust BJs. What good is toad hazard. ? Tire with less than ***** mi blows and they measure tread less than 1 Charging me almost $100 to replace. I had Two tows at $125 each. Paying more for this whole disaster than if i bought a new tire closer to blow out first time it blew and not tow to home and then to BJs. One week lost at work. I trusted BJs. Just a scam.I want my money back.

• Review fromCynthia B

  Date: 03/07/2025

  1 star
  To whom this may concern, a couple of months ago I went over to BJs to join, I live across the street from BJs and its right next-door to LA Fitness where I go five days a week. And the people I spin with at LA Fitness tell me to go in there and get a card. Its really simple. It was not simple. The person was rude at the Desk ,when I asked her for help she said no you just have to go online and put it in. I said, can you help me with it because Im not sure how to get on and she said no you have to find some help to get onto the website . So I said forget it Ill just Will just go to **** club walked in ,went to the Desk The lady was very nice, I asked if she could help me and I said yes could you help me sign up for a card? She said sure no problem. And she did it all on the computer. In fact, I even got a discount instead of paying the $50 I only paid $25 and I can pump gas also without the extra charge. Its just so sad that people just dont wanna help people and make your business better. But when you hire people like that, thats whats going to happen. My name is ******* ****** , .and by the way this BJ is in *********** ,**

• Review fromFelicia S

  Date: 03/02/2025

  1 star
  My name is ******* and my card was wrongfully charged $55 on October 13th so I called them and they told me they were going to put it back on my card,so I told them they can't because I ordered a new card,so they said they were going to send check but I have to wait 5-6 ok I'll wait so 5-6 weeks came no check so I called them and they told me they sent it they don't know why I haven't received it (Lies) so then they told me me email was wrong again lies because when I first called they verified my email and my address and phone number ok so they told me they're going to send another out another check 5-6 again (pissed off) ok 5-6 weeks came still no check so again I called back and this time they told me my address was wrong that's why I haven't received it again lies because I confirmed all that when I talked to the first representative every time I call it's something different so again as of February 27 they told me I have to wait yet again another 5-6 weeks for my check to come I even ask the to send me a voucher for the $55 dollars so I can go in the store and purchase something they told me they can't do that which I think is crazy so I'm waiting 5-6 more weeks once again I will NEVER go to this store and if I find out I have friends that shop here I will tell them to not shop here.oh I forgot I even call the corporate office also with no results why am I'm waiting for my money this long when I was wrongfully charged I very ****** off at how they handling my situation ??????????

• Review fromMabel S

  Date: 02/02/2025

  1 star
  ******** experience at this store. While we were at the self check out we went to scan a pack of chips and a clerk approached us to explain we were entitled to get another pack because it was a 2x1 deal. My child said if he could go to get the other pack but the lady said not needed to go back because we could do it at exit where they had some shelves. We followed her directions. After paying and before the exit, my son took the pack as instructed and placed it in the cart and I handed over the receipt to a female clerk. As she was counting the items, a male clerk comes over and asks my child if he had paid for the pack he had just put inside the cart. I found his question disrespectful and I asked for the store manager to file a complaint. This guy had no business asking questions to a minor when im the responsible parent onsite and the door clerk already had the receipt and he could had easily checked that the item was paid for. The store manager statement was that the guy was an old person like this is an excuse to act wrong. We Never received an apology, and we spent over $200 at a store where they dont value us as customers. I will never again spend at this Bj a single dollar out of my hard earned money.

• Review fromKaren D

  Date: 02/02/2025

  2 stars
  Went to BJs today and I had my coupons clipped in the app. While I was shopping I bought several things that had sale price reductions saying to clip the coupon which I had done. A couple had sale prices listed like the focus factor I bought said $19.99. After i checked out and got home I realized that several of my coupons amounts did not come off and several of the advertised sale items rang up at regular price. ***.. now I have to call the store and see if they can fix it as we l live an hour and a half from the store. Not a happy camper. ??

• Review fromJoe G

  Date: 01/26/2025

  1 star
  They are false advertising, they sold me a jugs of water. On the ***** tag it said it was $3.99 per jug, so I grabbed 2, due to their lines I had to use self check out. Never did anywhere on the tag did they state a charge of 5 dollars will be added. They need to fix their signs. I was forced to pay just under $20 for 2 gallons of water, at that point I'm just gonna start refilling these myself with water bottles and I will still have more water than I got for these 2 jugs. They are scamming ppl.

• Review fromSocorro D

  Date: 01/20/2025

  1 star
  They haven't "hired" anyone in the tire **** last time I was there **** that position was empty for months, The manager there (G.H) ONLY cares on the "presentation" of how his store appears & the friends he employs,..Peel the layers away, Check eveything.. As an employee,, check the hours on your check, make sure its the same as the hours you worked,, If HR ***** is still employed, Most likely, Your hour's have been illegally edited by either her or ****** You will get bombarded with profanity by his friend/ the overnight manager (That's the ideal first inpression).. Rats, & Mices were thr norm sight, This manager will tell u this club is a pest control site.. Check the dates of the food that your buying, zero attention to details goes into effect at this specific club under the management of ********** Overnight Manager. You should see how they receive the dairy & store it... dairy products at times store in the raw meat freezers due to lack of rotating, lack of attention of details..Get rid of Gene, ***************** this place might improve,, If you want to get cussed out, your hours illegally edited, He has a friend that's been stealing lobster/shrimp FOR years, only keeps his friends around.. the ones that are stealing, sleeping their shift, & that other one who shows up at 1am drunk... but np, his Manager can turn it around... **** is there ONLY to impress his regional director, get rid of this clown, & pawns