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Business Profile

Collections Agencies

AmeriFinancial Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Important information

  • Customer Complaint:
    AmeriFinancial Solutions encourages consumers to contact Nate via email at [email protected] to review their concerns prior to filing a BBB complaint. Nate's response time is generally with in two business days. We appreciate an opportunity to resolve your concerns prior to the filing of a BBB complaint.

Complaints

This profile includes complaints for AmeriFinancial Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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AmeriFinancial Solutions, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 150 total complaints in the last 3 years.
    • 61 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/21/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debit with Emerg Phys of Central Fl LLP. I do not have a contract with Amerifinancial Solutions did not provide me with the original contract as I requested.

      Business Response

      Date: 01/23/2025

      Documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections. AFS looks forward to working with the consumer so that this matter can be resolved. The consumer may call our office at ************ and reference account number ********. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:01/06/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Amerifinancial Solutions, I do not have a contract with Americafinancial Solutions, LLC, they did not provide me with the original contract as I requested.

      Business Response

      Date: 01/10/2025

      Prior to the receipt of this BBB compliant, AmeriFinancial Solutions (AFS) had no record of the consumer requesting documentation in reference to this matter. Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections. The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:01/06/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      05-25-2020 Not sure what my charge for $927 is for

      Business Response

      Date: 01/10/2025

      Correspondence will be sent to the consumer that will enable to consumer to understand the nature of the charge for $927. AFS will honor the consumers desired resolution and request that the account be deleted from the consumer's credit pending receipt of the correspondence.  The consumer may call our office at ************ and reference account number ********. ********************** looks forward to working with the consumer so that this matter can be resolved.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

      Customer Answer

      Date: 01/15/2025

      They did not resolve my issue said Id have to contact the insurance company and they will not answer my questions. 

    • Initial Complaint

      Date:01/03/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with AMERIFINANCIAL SOLUTIONS. I do not have a contract with AMERIFINANCIAL SOLUTIONS. They did not provide me with original contract as requested.

      Business Response

      Date: 01/09/2025

      Documentation will be sent to the consumer that will enable the consumer to understand the nature of the debts. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers accounts were placed for collections. AFS looks forward to working with the consumer so that this matter can be resolved. The consumer may call our office at ************ and reference account number ******** and ********. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:01/03/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with amerifinancial solutions. I do not have a contract with the collection agency trying to collect and report to my credit report. They did not provide me with the original contract as requested.

      Business Response

      Date: 01/09/2025

      Unable to locate an account for the consumer. Can the consumer supply an account number. ********************** looks forward to working with the consumer so that this matter can be resolved. AFS can be reached at ************.

    • Initial Complaint

      Date:12/16/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My credit reports have an assumed collection account ******** from this company with different opening dates, balances, first date of delinquency, balance due, and/or last date of activities. Therefore, making this alleged account full of inaccuracies. 15 U.S.C. 1681s-2 (A)(1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. I have never had an account, any record of first notice of debt including rights to dispute, nor been informed by a representative that I had a right or timeframe to dispute this debt from this company to respond asking for verification of debt, forcing them to cease collection attempts until proof of verification is complete. This company also broke ***** False or Misleading Representations laws. A debt collector may not falsely represent the character, amount, or legal status of the debt, or of any services rendered, or compensation he or she may receive for collecting the debt. A debt collector may not communicate, or threaten to communicate, false credit information or information that should be known to be false, including not identifying disputed debts as such. Each of my 3 credit reports show different, inaccurate information. This is considered false and misleading. The **** aggressively litigates companies who violate these types of consumer laws. According to *******************, the **** took action against the nations two largest debt buyers and collectors for using deceptive tactics to collect bad debts. They found that ******************** and ***************************** bought debts that were potentially inaccurate, lacking documentation, or unenforceable. These practices violated the Fair Debt Collection Practices Act and the ****-***** **** Street Reform and Consumer Protection Act. Please investigate this company and have them remove this account immediately from my credit reports.

      Business Response

      Date: 12/19/2024

      The information that is being reported to the credit bureau is accurate. When the consumers account was placed for collections, a letter was mailed to the consumer which informed the consumer of the debt and gave all the required statutory notices. On or about 5/17/2024 in response to a credit bureau dispute documentation was mailed to the consumer in relation to the account. A request was sent to the credit bureau to have the account updated as disputed.  On 11/19/24 the consumer called to see if a payment arrangement could be set up and at that time the consumer set up a payment arrangement. The consumer called back later that same day and agreed to pay a reduced balance instead of making payments. The reduced balance was to be paid on or before 12/19/2024. AFS looks forward to working with the consumer so that this matter can be resolved. AFS can be reached at ************, please reference account # ********. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:12/11/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Amerifinancialsolution. I do not have a contract with EMERG PHYS OF **************. They did not provide me with the original contract as I requested

      Business Response

      Date: 12/11/2024

      Pursuant to this BBB complaint documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS looks forward to working with the consumer so that this matter can be resolved. AFS can be reached at ************, please reference account # ********. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:11/19/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with AmeriFinancial Solutions .I do not have a contract with AmeriFinancial Solutions. They did not provide me with the original contract as requested.

      Business Response

      Date: 11/20/2024

      Accounts were placed with AFS for date of service 3/18/2021 for $842.00 and date of service 9/9/2021 for $842.00.  Will request itemized statement from provider and mail to consumer.  There is no contract, we are the collection agency for ******************************   Letters were to consumer at **************************************************************************; 72206-5823.

      Customer Answer

      Date: 11/20/2024

       
      Complaint: 22565226

      I am rejecting this response because: I dont owe the collection agency. 

      Sincerely,

      ***** *****

      Business Response

      Date: 11/20/2024

      You can make payment directly to the provider.  Statements from the provider are being mailed.

       

       

      Business Response

      Date: 11/20/2024

      You can make payment directly to the provider.  Statements from the provider are being mailed.

      Customer Answer

      Date: 11/20/2024

       
      Complaint: 22565226

      I am rejecting this response because:

      Sincerely,

      ***** *****

    • Initial Complaint

      Date:11/05/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Amerifinancial Solutions. I do not have a contract with Amerifinancial Solutions. They did not provide me with the original contract as I requested.

      Business Response

      Date: 11/11/2024

      Documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections. AFS looks forward to working with the consumer so that this matter can be resolved. The consumer may call our office at ************ and reference account number ********. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

    • Initial Complaint

      Date:11/04/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm not liable for this debt with AMERIFINANCIAL SOLUTIONS. I do not have a contract with AMERIFINANCIAL SOLUTIONS, they did not provide me with the original contract as I requested.

      Business Response

      Date: 11/07/2024

      Documentation will be sent to the consumer that will enable the consumer to understand the nature of the debt. AFS does not claim to have a contractual relationship with the consumer. AFS is a collection agency and the consumers account was placed for collections. AFS looks forward to working with the consumer so that this matter can be resolved. The consumer may call our office at ************ and reference account number ********. This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

      Customer Answer

      Date: 11/07/2024

       
      Complaint: 22510919

      I am rejecting this response because: The company, AFS, has not reached out to me to prove that I owe them. Its been a few days since the initial response from them through BBB but, they havent contacted me personally. 

      Sincerely,

      ******* *****

    AmeriFinancial Solutions, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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