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Average of 3,289 Customer Reviews
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Review fromStephanie S.
Date: 08/03/2022
1 starWhen looking for insurance, I told them what coverage I currently had that just expired with Ford. Sold me what they said was comparable. Went to use it several months later and nothing was covered. When I called and asked about it, very little was covered per mechanic from Ford that called in for coverage review on problem car was brought in for. Car Shield then told me it was the plan I bought. Very expensive for this plan. Why would I buy it if minute parts are only covered. Would have saved money by not buying the plan and paying for the repair , which I did, out of my own pocket. Car Shield is a scam. And then they keep calling me about Home Shield Insurance. Scam Scam ScamReview fromErnest W
Date: 08/03/2022
1 starHORRIBLE!! WARNING: DO NOT purchase any warranty through car shielD!! PURE SCAMMERS! They told I should’ve taken my contract and haD a FRIEND read over it ! DO NOT DO ANY BUSINESS WITH THEM! They scammed me out of 400.00 DO NOT DO BUSINESS WITH THEM! Read these Reviews! THEY are Scammers!! DO NOT DO BUSINESS WITH CAR SHIELD! DO NOT DO BUSINESS WITH CAR SHIELD DO NOT DO BUSINESS WITH CAR SHIELDReview fromDavid R
Date: 08/02/2022
1 starDavid R
Date: 08/02/2022
I paid into car shield for three years hundred dollars a month I finally tried to use on my truck that was covered with the Diamond package for bad injectors in my diesel pick up which the injectors are oiled they have oil all around them and they refused replacing them I just wanna let other people know that car shield is not what its all cracked up to be thank you and I hope nobody else gets ripped off And does not deserve any star or part of a star as far as Im considered
CarShield
Date: 08/05/2022
CarShield requested that the Administrator of your Vehicle Service Contract examine your claim based on the review you have provided. The results of this investigation indicate that the failed parts are not covered by your Vehicle Service Contract.Review fromBradley C
Date: 08/02/2022
1 starBradley C
Date: 08/02/2022
Paid for a plan but they would even cover a power steering pump on my truck. Paid $1200 total and canceled my acct. My repair shop said they usually don't pay anythingCarShield
Date: 08/05/2022
CarShield requested that the Administrator of your Vehicle Service Contract examine your claim based on the review you have provided. The results of this investigation indicate that the failed parts are not covered by your Vehicle Service Contract.Review fromApril W
Date: 08/02/2022
1 starApril W
Date: 08/02/2022
They said they covered all electrical issues but they would not cover my GPS. I have wasted money on them for a few years now. I went in to get my AC worked on and had to jump through several hoops for them to pay for it. I had to go without my car for several days until they did pay for it. I feel I've been cheated and want some of my money backCarShield
Date: 08/05/2022
CarShield requested that the Administrator of your Vehicle Service Contract examine your claim based on the review you have provided. The results of this investigation indicate that the failed parts are not covered by your Vehicle Service Contract.Review fromJosh r.
Date: 08/02/2022
1 starJosh r.
Date: 08/02/2022
Worst company out there I needed my transmission fixed and was told it's not covered because I didn't have receipts for all my oil changes I needed a jump lastnight cause my car wouldn't start was told I had to pay almost 300 dollars to get car jumped this is twice they can't help or won't help this is the absolutely worst company to do business with I suggest you look for a different company especially if you live in maine they have one service place in entire state and it costs you money for them to do anything most places don't accept carsheild because of not being paid fully by them if at all they won't refund the money I paid in for months to not be covered at all I hope people actually read these as I'm a very dissatisfied carsheild customerCarShield
Date: 08/08/2022
CarShield requested that the Administrator of your Vehicle Service Contract examine your claim based on the review you have provided. The results of this investigation indicate that there are potential issues with the adjudication of your claim and an agent from the Administrator will be reaching out to you to resolve this in the near futureReview fromTom S
Date: 08/01/2022
1 starTom S
Date: 08/01/2022
If I could put zero stars I would. They have given us a run a round. They said we do not have our service records and we have them all. Said they would replace my motor and then when ************ sent them all the information, they had him tear down the motor. They came out, looked at the problem, oked for the new motor now they denied the claim. We are at our **** end, we are going to contact our attorney. Do not know what else to do.DO NOT BUY THEIR SERVICE!!!!********************CarShield
Date: 08/05/2022
CarShield requested that the Administrator of your Vehicle Service Contract examine your claim based on the review you have provided. The results of this investigation indicate that there are potential issues with the adjudication of your claim and an agent from the Administrator will be reaching out to you to resolve this in the near future.Review fromJENNIFER L
Date: 08/01/2022
1 starJENNIFER L
Date: 08/01/2022
I think they are scamming people out of money, I got covered from 11-13-2019 thru 5-13-2022, when I needed work done to My truck nothing was covered I paid ***** monthly no help, I want my money back.CarShield
Date: 08/05/2022
CarShield requested that the Administrator of your Vehicle Service Contract examine your experience based on the review you have provided. The Administrator of your Vehicle Service Contract has checked your specific VSC and phone number of record and find that no claims have ever been filed or called in. If you have experienced a mechanical breakdown please reference your contract and follow the claim process and have your repair facility contact the Administrator to facilitate adjudication of your claim.Review fromElizabeth D
Date: 08/01/2022
1 starElizabeth D
Date: 08/01/2022
I will never again use this company I was a customer for a year and one day my car didn't want to start so I called Car Shield and they did tow my to the nearest shop in they paid for and I haven't heard from them until today to ask me for a payment and really was arguing with me about what my mechanic didn't do. So I cancelled the contract.CarShield
Date: 08/05/2022
CarShield requested that the Administrator of your Vehicle Service Contract examine your experience based on the review you have provided. The Administrator of your Vehicle Service Contract has checked your specific VSC and phone number of record and find that no claims have ever been filed or called in. If you have experienced a mechanical breakdown please reference your contract and follow the claim process and have your repair facility contact the Administrator to facilitate adjudication of your claim.Review fromNinotchka H
Date: 07/29/2022
5 starsNinotchka H
Date: 07/29/2022
It went great. Car shield is great. I feel car shield is a very reliable company. The make sure my car is taken care of and my mechanic.CarShield
Date: 07/31/2022
Thank you for your positive review and for being a loyal Carshield customer! Customer Relations
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