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Business Profile

Travel Club

RSI Vacations

Reviews

Customer Review Ratings

4.03/5 stars

Average of 156 Customer Reviews

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Review Details

  • Review fromLarry M

    Date: 05/19/2025

    5 stars
    Went above and beyond on my request about our vacation
  • Review fromCarla L

    Date: 05/16/2025

    5 stars

    Carla L

    Date: 05/16/2025

    I have been a long time member and every experience and all our trips were amazing. The prices reasonable and I love I can tell them what I want and it is all taken care of and arranged.

    RSI Vacations

    Date: 05/21/2025

    Thank you for sharing your positive experience with RSI Vacations. As you may already be aware, RSI Vacations is a company with an A+ rating and is accredited with the BBB. Our company has proudly served over ******* private members in its over 20-year history. Our Members regularly provide current reviews of our concierge and travel services and we currently maintain a 4.8 rating (out of 5) with over 3000+ ****** reviews. RSI Vacations looks forward to serving the travel needs of both you and your family for many years to come.
  • Review fromJane P

    Date: 05/15/2025

    5 stars

    Jane P

    Date: 05/15/2025

    I have nothing but good things to say about this agency. Always available to me and spends as much time as needed to get the vacation booked whether its 30 minutes or *************************************************************** over the years.

    RSI Vacations

    Date: 05/21/2025

    Thank you for sharing your positive experience with RSI Vacations. RSI Vacations has an A+ rating and is accredited by the BBB. We have served over ******* members in more than 20 years. Our members often review our concierge and travel services, and we currently have a 4.8 out of 5 rating based on over ***** ****** reviews. We look forward to meeting the travel needs of you and your family for many years.
  • Review fromLarry H

    Date: 05/14/2025

    5 stars

    Larry H

    Date: 05/14/2025

    Stephone was very efficient. Great service. Thank you for help in planning our road trip.

    RSI Vacations

    Date: 05/21/2025

    Thank you for sharing your great experience with RSI Vacations. RSI Vacations has an A+ rating and is accredited by the BBB. We have served over ******* private members in more than 20 years. Our members often review our concierge and travel services, and we have a 4.8 out of 5 rating with over ***** ****** reviews. We look forward to meeting your family's travel needs for many years.
  • Review fromAnna Marie H

    Date: 05/14/2025

    5 stars

    Anna Marie H

    Date: 05/14/2025

    ***** did a fabulous job of booking our anniversary cruise on ***.

    RSI Vacations

    Date: 05/21/2025

    We appreciate you taking the time to share your positive feedback about RSI Vacations. As you might know, we hold an A+ rating and are accredited by the Better Business Bureau. For more than 20 years, we have had the privilege of assisting over ******* private members. Our concierge and travel services consistently receive favorable reviews, and we proudly boast a 4.8 out of 5 rating based on more than ***** ****** reviews. RSI Vacations is eager to continue meeting the travel needs of you and your family for many years ahead.
  • Review fromRosemary P

    Date: 05/13/2025

    5 stars

    Rosemary P

    Date: 05/13/2025

    ***** did a great job assisting me with my final payment for our riverboat cruise. Additionally, I had a special request for our cabin which she also handled. All was handled with ****** professionalism and in a very pleasant manner. I appreciate her very much!!

    RSI Vacations

    Date: 05/21/2025

    We appreciate you taking the time to share your positive feedback about RSI Vacations. As you might know, we have an A+ rating and are accredited by the Better Business Bureau. For more than 20 years, we have had the privilege of assisting over ******* private members. Our members frequently share their thoughts on our concierge and travel services, and we are proud to hold a 4.8 out of 5 rating based on more than ***** reviews on ******. RSI Vacations is excited to continue meeting the travel needs of you and your family for many years ahead.
  • Review fromLuann N

    Date: 05/09/2025

    2 stars

    Luann N

    Date: 05/09/2025

    Very disappointed in this service. We think they misrepresented themselves when we purchased this service. They have saved us very little money on our travel. We would not recommend this service to anyone. Also, some of the people you initially talk to when you call are rude & sarcastic

    RSI Vacations

    Date: 05/22/2025

    Thank you for your feedback about your experience. It is always our goal for each of our guests to have a positive experience with our company. We are going to have one of our Concierge Managers reach out to you personally to further address (and hopefully resolve) your concerns. RSI Vacations is a company with an A+ rating and is accredited with the BBB. Our company has proudly served over ******* private members in its over 20-year history. Our Members regularly provide current reviews of our concierge and travel services and we currently maintain a 4.8 rating (out of 5) with over 3000+ ****** reviews. We sincerely hope that you will consider us again one day if your travel costs become too high or available online travel services are too low. Simply reach back out to us and we will gladly offer you a chance once again to join our growing membership of ***************.

    RSI Vacations

    Date: 05/28/2025

    We wish to report we have rectified the matter with the consumer and (as of this update) the member has booked two reservations since we worked everything out.
  • Review fromAngela W

    Date: 05/08/2025

    5 stars

    Angela W

    Date: 05/08/2025

    Trying to plan a trip to ****** and we went back-and-forth for like a week but ******* ******** was amazing. He was so patient with us. He didnt complain once he went on a lunch break and came back with a whole new itinerary entire new destination. excursions everything that we wanted and I thought he would be tired of us cause we couldnt decide where we wanted to go exactly in ******, but he came up witha whole different destination we booked it and I cant wait to go. Thank you so much ******* ******** It was a pleasure working with you and I cant wait to call you back to book my next trip.

    RSI Vacations

    Date: 05/21/2025

    Thank you for sharing your positive experience with RSI Vacations. We are proud to have an A+ rating and accreditation from the BBB. For over 20 years, we have served more than ******* members. Our members frequently leave reviews about our concierge and travel services, and we currently have a 4.8 out of 5 rating based on over ***** ****** reviews. We look forward to meeting the travel needs of you and your family for many more years.
  • Review fromJim P

    Date: 05/06/2025

    5 stars

    Jim P

    Date: 05/06/2025

    ***** was very helpful with our request. She did a great job and RSI is great!

    RSI Vacations

    Date: 05/21/2025

    Thank you for sharing your great experience with RSI Vacations. We have an A+ rating and are accredited by the BBB. For over 20 years, we've served more than ******* private members. Our members often review our concierge and travel services, and we have a 4.8 rating (out of 5) based on over ***** ****** reviews. RSI Vacations looks forward to meeting the travel needs of you and your family for many years.
  • Review fromTrish H

    Date: 05/05/2025

    5 stars

    Trish H

    Date: 05/05/2025

    I booked a Gate1 small group tour to ******* with ***** and the team from *******. I even added another traveler to the reservation a few days later and the team could not have been more patient, helpful, and professional. A very good experience.

    RSI Vacations

    Date: 05/21/2025

    Thank you for sharing your positive experience with RSI Vacations! We appreciate your feedback. RSI Vacations has an A+ rating and is accredited by the Better Business Bureau, showing our commitment to excellent service. In the last 20 years, we have served over ******* private members. Our focus on quality shines through in the positive reviews from our community. We currently have a 4.8 out of 5 rating on ******, based on more than ***** reviews. This feedback helps us improve our concierge and travel services. We look forward to meeting your family's travel needs for many years. Thank you for being part of the RSI Vacations family!

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