Reviews

This profile includes reviews for Maxlend's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Maxlend

  PO Box 760 Parshall, ND 58770-0703

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  Maxlend

  217 3rd Ave NE Parshall, ND 58770

Review Details

• Review fromJon M

  Date: 09/04/2024

  1 star

  Jon M

  Date: 09/04/2024

  Scammers. Take advantage of the poor with no remorse. Borrowed 1800 dollars and will have paid almost 5000 by the time its over. Scammers and thieves

  Maxlend

  Date: 09/09/2024

  Hi *********************,

  Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority.At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan.

  In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

  To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at Please email us directly at ********************************** or call us at ************ to discuss. Were available from 8AM 8PM EST, Monday Friday.

• Review fromJenna B

  Date: 08/30/2024

  1 star

  Jenna B

  Date: 08/30/2024

  the guy was really nice but i really wouldnt of took it if i knew it was gonna be a loan for 500 bucks thats i would have to payback 2000 dollars for best believe im gonna oay that back since theres no prepayment penalty

  Maxlend

  Date: 09/02/2024

  Hi ***********************,

  
  Thank you for sharing your experience. Were glad to hear that our representative was helpful and that you appreciated the absence of a prepayment penalty. We understand your concerns about the repayment amount and appreciate your commitment to paying back the loan.

  
  Keep in mind your flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

  
  Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM EST., Monday Friday, at ************ or email us at *********************************** and we will be happy to assist you. Best regards, The MaxLend Team

• Review fromTr L

  Date: 08/30/2024

  1 star

  Tr L

  Date: 08/30/2024

  ******% interest is absurd! Consumers - BEWARE. SEEK other lending options. On a few dollars are allocated to your principal; the rest is interest. Predatory Lending Practices - DO NOT USE THIS COMPANY.

  Maxlend

  Date: 09/02/2024

  Hi Tr Li,

  Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority.

  At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

  We would like to invite you to consider MaxLend again in the future. Our Rewards program offers benefits such as increased loan amounts and reduced fees to enhance your experience with us.Should you have any additional questions or concerns, please call us from 8:00 AM - 8:00 PM EST., Monday Friday, at ************ or email us at *********************************** and we will be happy to assist you.Best regards,The MaxLend Team

• Review fromVicki M

  Date: 08/28/2024

  3 stars

  Vicki M

  Date: 08/28/2024

  I was told that I had received the loan, only to learn 2 days later that I was denied. No one called and/or emailed me regarding the denial. I was very honest about my not always being able to pay my bills on time, but I always pay my bills.I formally request that I be re-evaluated and, most importantly, receive the $400 loan I applied for. I STRONGLY SUSPECT that the denial was because I am on Social Security as my only income. Also, I do have access to money that my husband and son will give me in order to pay the loan off. Respectfully, ***** Mate

  Maxlend

  Date: 08/29/2024

  Hi ***************,
  
  Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional  service and want to assure you that we are taking the appropriate steps to address your concerns internally.

  
  We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ********************************** or call us at ************. Were available from 8AM 8PM EST, Monday Friday.

• Review fromLESLIE T

  Date: 08/28/2024

  1 star

  LESLIE T

  Date: 08/28/2024

  THE INTEREST RATES ARE RIDICULOUSLY HIGH AND I WOULD NOT RECOMMENDED IF YOU DO NOT WANT TO PAY THOUSANDS IN INTEREST.

  Maxlend

  Date: 08/29/2024

  Hi ***********************,

  
  Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan,finance charge, loan term, scheduled due dates and payment amounts.

  
  In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

  
  A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ********************************** or call us at ************. Were available from 8AM 8PM EST., Monday Friday
  

  
  

• Review fromMelissa C

  Date: 08/28/2024

  1 star

  Melissa C

  Date: 08/28/2024

  Although everyone was nice I will never use again. I am being charged 763.02%APR on a 400$ loan thats ridiculous which someone conveniently left out when I spoke with someone about the loan. Which is by the way against Arizona state law. But it seems they have been getting away with this bull s*** for quite a while with no repercussions at all. They are praying on peoples needs and banking a profit of ******** on my behalf all because I needed a 400$ loan. Ridiculous.

  Maxlend

  Date: 08/29/2024

  Hi *****************************,

  Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority.At MaxLend, we offer flexible repayment options that may help reduce the overall cost of your loan.

  In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan. This information is also located in your loan documents.

  A copy of your loan agreement is available to you at any time by logging into your MaxLend account,and we are here to discuss the terms of your loan with you in more detail.Please email us directly at ********************************** or call us at ************. Were available from 8AM 8PM EST., Monday Friday

  
  

• Review fromMarty H

  Date: 08/23/2024

  5 stars

  Marty H

  Date: 08/23/2024

  Great customer service and helped with loan quickly. Their awesome to use

  Maxlend

  Date: 09/03/2024

  Hi *************************,

  
  Thank you for your kind words! We're thrilled to hear that you received great customer service and that we could help with your loan quickly. It's wonderful to know that you find our service awesome to use.
  If you need any further assistance, don't hesitate to reach out at ***************************** or call ************. We're always here for you!

  
  Best regards,
  The MaxLend Team

• Review fromRichard M

  Date: 08/11/2024

  1 star

  Richard M

  Date: 08/11/2024

  I found Max **** on line. I had problems with my checking account and was in need of financial assistance. I borrowed 400. I was told the payments would be ***** per month for 9 months for the cash advance. A total of 539. I thought that was fair payment.My credit score was 750. The agent I spoke to was polite and helpful. My wife sat quietly and listen to the call. All was wonderful for a shirt time. The first sign of a problem was I received no paperwork on the agreement. I had nothing no email or postal mail. I waited. I did not hear from MaxLend until the day the payment was due. That was from a ****** withdrawal on my checking. I flipped. My income would not allow me to pay a 250. Payment. I change my checking account debit card and pin. The next month the same thing a 250. withdrawal. My finances could not withstand the amount of the withdrawal. I knew I needed to do something. I went to bank and contacted MaxLend. This company said I agreed to the payment. I would never to this I do not have the income to pay this amount. They said I agreed to ****** xs 9 months!!! That is 2250. For a 400 dollar loan I swear I did not. I am 68 years old. I received Ss and a small pension. If there is a recording it is manipulated. Never for no reason would I agree to pay these fees. This is robbery. If I did it I would go to jail. This company should be held accountable for their sleazy practices. I would starve before I would accept these terms. I don't know what I can do but whatever is available I will do. Never for no reason borrow from this company. I think it is 1850. For the 400 loan advance. That is over 4 times the amount I got. Isn't there laws against taking advantage of the elderly and all people. I am now financial buried I don't know if I will be able to catch up. Until this company my payment record was perfect. I am 2 months behind in my credit cards. The amount they took sank me. You borrow from these guys your screwed.

  Maxlend

  Date: 08/16/2024

  Hi ***************************,Thank you for your recent feedback. At MaxLend, ensuring that our customers fully understand their loan terms is a top priority, and we apologize for any confusion regarding the terms of your loan.At MaxLend, we offer flexible repayment options that *** help reduce the overall cost of your loan. In addition to your regularly scheduled payments, you have two additional options: (1) You can pay off the loan early without any prepayment penalties, which will save you on interest, or (2) you can make additional payments toward the principal balance, which will also reduce interest and shorten the life of the loan.To ensure your privacy, we are unable to discuss your account information in detail. However, we will contact you to understand your overall experience, gather more information, and work with you to address this matter with you directly. If you prefer to speak with us sooner, please feel free to email us directly at ********************************** or call us at ************. Were available from 8 AM to 8 PM EST, Monday through Friday.Best regards,MaxLend

• Review fromJulian B

  Date: 08/01/2024

  1 star

  Julian B

  Date: 08/01/2024

  Maxlend loaned me 400 dollars and has so far charged me ************************** violation of Florida state law where the maximum allowed is 18 percent also they cannot loan over 31 days which the repayments are 325 dollars per month until the principal is paid. I will be filing a complaint to the attorney general's office today and am at a loss given their settlement on class action lawsuit on the rent a tribe case how they continue to advertise such a claim.

  Maxlend

  Date: 08/07/2024

  Hi ***********************,

  Thank you for taking the time to share your experience. We are sorry to hear that you were dissatisfied with our service.

  MaxLend is a brand of Uetsa Tsakits,Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (MHA), a federally recognized sovereign American Indian Tribe. This loan was made by us as provided in MHAs Tribal Credit Transaction Code. MaxLend contracts, including the loan agreement you signed, clearly designate MHA law governing its transactions and provide all disclosures required by MHA and U.S.federal law.

  It is important to note, in addition to keeping with your regularly scheduled payment and amounts there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

  Your feedback is important to us!To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.

  We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ********************************** or call us at ************. Were available from 8AM 8PM EST, Monday Friday.

• Review fromAlfred J

  Date: 07/18/2024

  5 stars

  Alfred J

  Date: 07/18/2024

  THANK YOU!! ********, FOR BEING SO UNDERSTANDING, MY BANK IN FO WAS COMPROMISED, YOU REALLY CARE ABOUT YOUR CUSTOMERS!!!! THANK YOU!!! VERY MUCH!!!

  Maxlend

  Date: 08/07/2024

  Hi *************************,

  Thank you for your kind words! We're glad we could assist you during a challenging time. At MaxLend, we truly care about our customers and strive to provide the best support possible.
  If you need any further assistance, please don't hesitate to reach out to us at ***************************** or call ************. We're available 24/7 to help you.

  
  Warm regards,
  MaxLend