Reviews

This profile includes reviews for Maxlend's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Maxlend

  PO Box 760 Parshall, ND 58770-0703

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  Maxlend

  217 3rd Ave NE Parshall, ND 58770

Review Details

• Review fromJames P

  Date: 07/05/2024

  1 star

  James P

  Date: 07/05/2024

  Being over charged in reoccurring payments for a $400.00 that is already paid off. **************** cannot tell you anything except that you still have to pay the 18 installments. The only reason I took the loan was to quickly receive the loan and quickly get it paid off. I have resorted to having the bank block any further requests from them. This is fishing. They falsely get you to take the loan, continue taking payments, and then blow off any complaints after payments are completed. I will NEVER do business with them and would NOT recommend them to my worst enemy.

  Maxlend

  Date: 07/08/2024

  Hi *********************,

  Thank you for sharing your feedback with us. We sincerely value our customers' satisfaction and are sorry to hear that you are dissatisfied with your recent experience.

  
  Its important to note that you are never obligated to keep the loan for the entire duration of its term, and in addition to keeping with your regularly scheduled payment and amounts there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

  
  We are always looking to better our products and services, so feedback like yours is extremely important to us. We would like some more details regarding your concern. To ensure your privacy, we cannot discuss account details here. We will be reaching out within 48 hours for more information about your experience.

  If you prefer to speak with us sooner, please feel free to email us directly at ********************************** or call us at ************.

  Were available from 8AM 8PM EST, Monday Friday.

  Warm regards,

  MaxLend

• Review fromShawni R

  Date: 05/31/2024

  2 stars

  Shawni R

  Date: 05/31/2024

  Predatory Lending for sure! I paid off my loan in full (early), and was still charged the full interest amount. Recently, they have been honoring the amount due on the date paid, but in the past they have charged interest for the time it takes them to process the payment. **************** is hit or miss.

  Maxlend

  Date: 06/04/2024

  Hi *********************,Thank you for taking the time to share your experience. Your feedback is important to us! MaxLend is a brand of Uetsa Tsakits, Inc., a tribal corporation organized under tribal law and is an instrumentality of, and wholly owned and controlled by the Mandan, Hidatsa, and Arikara Nation (MHA), a federally recognized sovereign American Indian Tribe. This loan was made by us as provided in MHAs Tribal Credit Transaction Code. MaxLend contracts, including the loan agreement signed, clearly designate MHA law as governing its transactions and provides all disclosures required by MHA and U.S. federal law.In an effort to resolve your issue, we have made several attempts to contact you at the phone numbers you provided on your application; however, we have been unable to reach you. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at ********************************** or call us at ************ to discuss. Were available from 8AM 8PM EST, Monday Friday.

• Review fromDonna E

  Date: 05/17/2024

  5 stars

  Donna E

  Date: 05/17/2024

  My experience with maxlend has been very positive and helped me out in a bind!

  Maxlend

  Date: 05/20/2024

  Hello *********************,Thank you for the fantastic review! We're delighted to learn that you had such a positive experience with our excellent service.Should you have any questions or require assistance with your account, please feel free to contact us directly at ***************************** or give us a call at ************. Our team is available around the clock to support you.Once again, thank you for your kind words and for choosing MaxLend.Best regards,

• Review fromBritt R

  Date: 05/06/2024

  2 stars

  Britt R

  Date: 05/06/2024

  They offer low loans but interest rates get you. The understanding of how much interest they tack on even when you try to pay it off quicker is unreal. I wanted to pay my loan off earlier to cut down on the amount owed and I was told that if I broke my payments to three more I would have to pay $800 when I only borrowed $600. This was after I realized wait a minute I know *** paid off the $600 with interest and was told I hadnt even gotten close to paying off interest. $600 to payback $2600 is insane. Would never use them again in life dont care if Im on my death bed.

  Maxlend

  Date: 05/09/2024

  HI *******************, Thank you for taking the time to share your experience with us. We value your honest review and apologize for any shortcomings in meeting your expectations. We understand your concerns regarding the clarity of the terms discussed during the verbal verification process. We want to emphasize that we offer alternative payment options aimed at reducing the overall cost of the loan. Additionally, our loan agreements comprehensively outline the total cost of the loan, finance charges, loan duration, scheduled due dates, and payment amounts. To maintain transparency and accessibility, a copy of your loan agreement is readily available through your MaxLend account at any time. Your privacy is of utmost importance to us, and we would love the opportunity to discuss the details of your experience in more detail and share how our flexible repayment options can reduce the overall cost of the loan. please reach out to us directly at ********************************** or call us at ************. Our team is available from 8 am 8 pm Est., Monday Friday. Thank you.MaxLend.

• Review fromRolanda H

  Date: 05/01/2024

  5 stars

  Rolanda H

  Date: 05/01/2024

  My experiences with MaxLend have been positive and professional. My terms have been made clear to me. I am paying off a third loan during the earliest convenience; and the borrowing experience has made me stronger as I embark upon a big mission in financial literacy; intelligence; and ultimately -- financial freedom.

  Maxlend

  Date: 05/06/2024

  Hello *************************,Thank you for the outstanding review! We are thrilled to hear that you had a positive experience with our excellent service. It was a pleasure serving you and we look forward to the opportunity to always serve you.If you have any questions or need assistance with your account, please don't hesitate to reach out to us directly at ***************************** or call us at ************. Our team is available 24 hours a day to assist you.Thank you once again for your kind words and for choosing MaxLend.

• Review fromKATRINA J

  Date: 04/23/2024

  1 star

  KATRINA J

  Date: 04/23/2024

  Maxlend is a serious rip off! These people charge ridiculous interest and if you need a loan Do Not, I repeat, Do Not use this company! I was in a bind and borrowed $500 they arranged payment plans. By the time it was all said and done I paid $1300. Their agents are rude, and made me so upset I had to curse them out! Radio Station promotes applying for loans, but with Maxlend, be aware of those sharks-absolutely horrible!

  Maxlend

  Date: 04/25/2024

  Hi *****************************, Thanks for sharing your experience. We understand the importance of providing clarity regarding loan terms and It's important to note that, as outlined in the loan agreement, you are never obligated to retain the loan for its entire duration. We acknowledge that you chose to utilize the option to pay off your loan early, which effectively saved you on interest costs. Additionally, you also had the option to make additional payments toward the principal balance, which would have further reduced interest costs and shortened the life of the loan.We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ********************************** or call us at ************. Were available from 8:00 AM - 8:00 PM Est., Monday Friday.

• Review fromAlfredo G

  Date: 03/18/2024

  1 star

  Alfredo G

  Date: 03/18/2024

  This business has predatory business practices. Stay clear of them.

  Maxlend

  Date: 03/20/2024

  Hi *******************************, Thank you for your review! It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement. We are here to discuss the terms of your loan with you in more detail. Please email us directly at ********************************** or call us at ************. Were available from 8:00 AM - 8:00 PM Est., Monday Friday.Reply Reply Templates

• Review fromPatricia D

  Date: 03/18/2024

  3 stars

  Patricia D

  Date: 03/18/2024

  Maxlend is quick to respond & quick to deposit funds. Their customer service is adequate to good. Of course their interest rate is ridiculously high but, if you just need a modest amount for a short time, you can pay it off in 2 weeks or a month and save all that interest. BTW, I am not a Bot!

  Maxlend

  Date: 03/20/2024

  Dear *****************************, Thank you for your positive review! We are thrilled to hear that you had a great experience with our service. Providing the best service possible is our top priority, and your feedback reaffirms our commitment to excellence. We are grateful for the opportunity to serve you and are dedicated to consistently meeting your expectations. It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement. We are here to discuss the terms of your loan with you in more detail. Please email us directly at ********************************** or call us at ************. Were available from 8:00 AM - 8:00 PM Est., Monday Friday.

• Review fromChristine A

  Date: 03/18/2024

  5 stars

  Christine A

  Date: 03/18/2024

  This really helped me when in a bind. The fees are not that bad unless you borrow more money. It is quick and easy. They work with you when you can't make a payment. I like that they auto pay from my account to pay my loan

  Maxlend

  Date: 03/20/2024

  Hello ***********************************,Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with our customer service, and it was truly our pleasure to serve you. We look forward to the opportunity to always serve you. Please remember that we're here for you whenever you need assistance or have any questions. Feel free to reach out to us anytime via email at ***************************** or by giving us a call at ************. Our team is always ready to help and ensure your continued satisfaction.Once again, thank you for choosing us. We look forward to being of service whenever you may need us.Best regards,

• Review fromCollin F

  Date: 02/26/2024

  2 stars

  Collin F

  Date: 02/26/2024

  Not the best but not the worst lending agency with whom I have dealt!!!

  Maxlend

  Date: 02/27/2024

  Hi ****************,Thank you for sharing your experience with us. We are sorry to hear that you were dissatisfied with the level of service you received. Providing exceptional service is our priority, and we are committed to taking the necessary steps to improve.We sincerely hope to have the opportunity to regain your trust and become your provider of choice once again, offering you a better experience in the future. Please keep our phone number on hand if you ever require fast, short-term funding again: ************.Thank you for your feedback, and we look forward to the possibility of serving you better in the future.