Reviews

This profile includes reviews for Mavis Discount Tire's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Mavis Discount Tire has 1309 locations, listed below.

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  Mavis Discount Tire

  358 Saw Mill River Rd Ste 1 Suite 17 Millwood, NY 10546-1051

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  Mavis Tire Supply LLC

  404 Oswego St. Liverpool, NY 13088

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  Mavis Tire Supply LLC

  1735 Mt.Hope Ave Rochester, NY 14620

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  Mavis Tire Supply LLC

  1728 Oriskany St. Utica, NY 13502

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  Mavis Tire Supply LLC

  1540 Fifth Ave Troy, NY 12180

Review Details

• Review fromTHOMAS W

  Date: 06/26/2023

  1 star
  I got 4 new tires and was happy with the service. Looking at the bill later that day. I had a ***** charge to reset my tire pressure monitor system (I don't have that on my car). I stopped by and asked about this. After looking at it for 40 seconds. He told me it was 4 x **** for valve stems. I did not ask for valve stems mine were fine. Total Rip Off. Stay away from these folks.

• Review fromBridget G

  Date: 06/24/2023

  1 star
  Theres not 1 person Ive met who had anything positive to say about Mavis..from them putting power steering fluid where the oil is supposed to go, forgetting to put lug nuts back on after installing a tire, installing brake pads, wrong, telling a person they need parts just because they dont know how to fix that vehicle is very inconvenient and can be very costly in the end.

• Review fromSelena D

  Date: 06/24/2023

  1 star

  Selena D

  Date: 06/24/2023

  I took my car in on 6/20 to get my brakes looked at. I made an appointment online only to find out they didn't have it on the books. I arrived at 9:30am and my car wasn't looked at until 12:30p. I was told I needed brake pads and rotors which I already knew. On the way home on 6/22 I kept hearing squeaking, grinding, and a high pitched whistle coming from the front breaks. I took it back on 6/23 and told them that the problem was still there. It was taken for a test drive and upon return I was outside and I heard the squeaking. I told them didn't you hear that ****** and was told they heard nothing. They told me that the clutch was going out (manual transmission) and that I needed to have the clutch looked at. I took my car to a local garage and the owner and I took an extensive test drive. NO CLUTCH ISSUES however when we got back to his garage and looked at the breaks I WAS HORRIFIED at what I saw. The break pads where falling off and one of the metal brackets used for attachment fell off too. I took 2 photos and a video. I went back to show them proof that the job wasn't done properly and returned the parts so they could see the issue. The mechanic who did the work saw me and he immediately went back into the garage he wouldn't even look at me. This negligence could have cost me my life had those brakes locked up it went out (as I travel on a major interstate). This mechanic needs to be held accountable for his negligence and honesty HE NEEDS TO BE FIRED! I wish I could attach the photos and video so everyone could see the issue. I hope this helps other people who are considering going to Tire Kindgom. They did refund me my money but only when I asked for it. It wasn't offered of their free will. They actually wanted me to go back so they could see the problem and fix it. NO THANK YOU the issue was fixed BY A REAL MECHANIC.

  Mavis Discount Tire

  Date: 06/26/2023

  Thank you for contacting TBC Corporation. Tire Kingdom was sold to ***** Discount Tire on 06/01/2023. We are sorry to read about your situation and have forwarded your comments to their field team. If you need further or immediate assistance, please call the ***** customer service line at ************ or go to their contact us link: *************************************************

• Review fromJonathan K

  Date: 06/23/2023

  1 star
  Came here for safety and emissions and they failed my car that is in perfect condition. Claimed my exhaust was not up to code eventhough it is based on ***** requirements and the fact I've passed no problem in previous years with the same setup is clear evidence of that.Tech was rude and no help and so was the Manager ****** and associate ******'d avoid this place at all costs (ESPECIALLY if you have any sort of modifications done to your car). If they rip you off on a $25 ******************* imagine what they will do on an expensive repair?

• Review fromRobert S

  Date: 06/23/2023

  1 star
  Had 4 tires replaced in **********. I was quoted a price after they discounted the per tire price by $20 per tire over the phone. When I got the bill, they charged me full price on 4 tires and $20 total discount which computes to $5 discount per tire. I thought the bill was high and the person on the other side of the counter said "we have it on tape." Only when I left did I figure out what they did and had to go back to retrieve the $60 plus tax that I was overcharged ($20 per tire for 3 tires). I really believe based upon the attitude of the employee that it was not a mistake but a scam. I am 82 years old and perhaps my age had something to do with overcharging.

• Review fromTina C

  Date: 06/22/2023

  1 star

  Tina C

  Date: 06/22/2023

  Called NTB on North Fayette area, 405 ********** ********** **. to look at my tire. We were told to take tire off car, bring it in and have them look at it. We did, they found a nail, would not fix the tire but said i had a bent rim causing leak in tire. Said we should order a new. Tire, had tire discount so pro rated tire and save money, **** said pro rated ****** was the tire cost I paid before. So ******, yes and then was overcharged ****** for tire. The nail repair would have been ***** or more with NTB. We were overcharged and told 4 new tires were best to prevent transmission trouble , by putting one new tire on vehicle and not 4. No one offered to fix nail just push for 4 new tires. The overcharge was due to oil and gas inflation according to Wess the employee who sold me a tire we did not need just a nail repair. So in the end after after mount, rotate and tax we paid ****** for a tire we did not need to order. We just needed to get a tire repair and remove the nail paying less yet we paid more due to greed.

  Mavis Discount Tire

  Date: 06/23/2023

  Thank you for contacting TBC Corporation. NTB was sold to ***** Discount Tire on 06/01/2023. We are sorry to read about your situation and have forwarded your comments to their field team. If you need further or immediate assistance, please call the ***** customer service line at ************ or go to their contact us link: *************************************************

  Thank you again for contacting TBC Corporation and best wishes.

• Review fromDebra N

  Date: 06/21/2023

  1 star
  Took my car there for work a month ago, again last week and now my car is undriveable. They took me for over $4,000.00 in repairs that did not fix the car at all. Now they are telling me it is a problem with the frame and "they didn't know there was a problem with the frame last month" BULL!!!!!!!! They knew, they just wanted the money. They were willing to "fix" the problem if I was willing to spend over another $1,000 but when I flipped out on them they changed their mind and said they can't fix it. After, I did call customer **********************, they were nice and wanted to help the regional manager only offered to "fix" the car for around $600 to $800. I am not giving them another *****. The car should never have been fixed in the first place. They should have told me last month the car was not worth it. BUT NOOOOOO it is all about the money with Mavis. I wish I could give them negative stars.

• Review fromDave N

  Date: 06/19/2023

  1 star
  The store at ********************************************************** are total SCAMMERS.They knew they couldn't make more money off of my daughter other than selling her the new tires she went in for, so they schemed to damage her car for additional services she would need to buy from them. Why do you need the hood raised to mount new tires? *********************, the slimy store manager said "safety check."But the Check Engine light AND the traction control light came on as soon as my daughter started her car. She asked them to look at it and the manager and her accomplice said "it must be a pre-existing condition because we only changed the tires." Then, after my daughter left upset, the car stuttered to a stop on the side of a highway.Why? Because these CRIMINALS unplugged her Mass Airflow Sensor on the top of her engine!!!! THAT's why they had the hood up. They were sabotaging her car to come back for more service work.*********************, the biggest waste of Customer ********************** flesh and bone there is, was defiant and useless when I talked to her for resolution. She simply looked for every way to say "pre-existing condition" to me, even though the car ran great going into the store but was broken when it left. Coincidence? No.BUYER BEWARE. As unethical and devoid of customer ********************** as it gets. Understandable why they have a D or F rating every where.Mavis Discount Tires.....do better. This is not only dangerous but it is criminal behavior.

• Review fromLisa C

  Date: 06/16/2023

  1 star
  Made an appointment for 10:00 am, dropped car off at 8:00am for oil change. Not only was the oil change not done, they suggested fixing my breaks which wasn't done either and I sat in the store for 2 1/2 hours and no one said anything. I called customer ********************** to complain no one answered at first and then when they did they put me on hold and then hung up.

• Review fromMary K

  Date: 06/15/2023

  1 star
  Oh WOW, now I see all these back reviews. Too Late for me! I already got charge $1400. This is a dishonest company. No wonder the employees have a bad attitude, they get away with it. AND I am also talking about you "Regional MGR" *********************.