Reviews

This profile includes reviews for Equitable's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Equitable has 151 locations, listed below.

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  Equitable

  1290 Avenue of the Americas, 12th Floor New York, NY 10104-1300

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  Equitable

  3501 Lake Eastbrook Blvd SE Ste 304 Grand Rapids, MI 49546-5941

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  MONY Group

  444 East Main Street #108 Lexington, KY 40507

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  A X A Advisors LLC

  10500 NE 8th St Ste 1600 Bellevue, WA 98004-4360

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  AXA Equitable

  10 Madison Ave Morristown, NJ 07960

Review Details

• Review fromCLINT J

  Date: 05/31/2023

  1 star
  Equitable/AXA is a company that does not deserve even one star. Their services are poor! They're blatant lack of communication spells shady and gives the feeling of illegal practices going on. I as well as every other client they have it seems have real concerns about how they go about their business. I would seriously consider ANY other company before wanting to do business with this company. This company is not even worthy of one star in my opinion. I look forward to ending my business relationship with this company ASAP, and you should too or you should use my review to go with another company. I believe that the ** rating is not accurate by BBB standards. Don't be fooled, I believe they are a failing company and their concern for the welfare of their customers speaks volumes about their worth. AND THIS I KNOW FROM EXPERIENCE!!!!!!!

• Review fromMaeva A

  Date: 05/24/2023

  5 stars
  EXTREMELY professional staff I had the pleasure of working with ********************** but the one manager that worked and got the loan completed was ***************************** who diligently and patiently followed through collecting all the necessary documents that were needed to get this loan approved and finished!Thank so very much for a job well done would definitely recommend you to my friends and colleagues...;)A very happy satisfied customer,*****************************

• Review fromRebecca B

  Date: 05/18/2023

  1 star
  This company is the bottom of the barrel. You cannot get much worse. Cannot keep advisors, and when one is assigned to you, they never make themselves available. I had a small annuity with them, but none the less, it was important to me and all that I had. After not receiving the help I needed, I decided to roll it over to an *** with another company. This company literally "stole" over $550.00 from me, claiming it was a "transfer" fee. They actually took more from me than my initial investment with them - like I said before, this is all I had. I just have to wonder - how do these crooks lay their heads on pillows at night and rest easy after what they do to their clients?

• Review fromDanielle M

  Date: 05/03/2023

  1 star
  Awful company. I have had my money in an annuity with an advisor that I haven't heard from in years. When I went to move my annuity to another advisor, they are stopping the process with every stall tactic known to man. Ridiculous. Never again!

• Review fromSola F

  Date: 04/21/2023

  1 star
  Terrible. Simply terrible. **************** is completely useless. Be prepared to wait ***** minutes before talking to someone. **************** does not understand their product and the online website is bugged out. Really sad and wish I never invested in their product but Idid not know better. Just a nightmare and many many hours wasted. I would leave 0/5 starts, but that is not an option. I do not tend to write reviews, but have most recently wasted 7 hours and counting and still nothing. this is poor customer service. Not sure what happened to this company.

• Review fromLisa L

  Date: 04/20/2023

  1 star
  Equitable is the worst! I had to call 7x to receive a check. Each time was an ***** min wait. Every time i spoke with a representative, they said i would receive ia check in **** days. It took over 3 months!!! I had to call back to obtain a form. It was to be emailed. Again, the representatives do not follow through with what they say. Just horrible!

• Review fromAri K

  Date: 04/17/2023

  1 star
  First of all: frivolous fees. If that weren't bad enough: Back end is incompetent. They sent me some poor lady's entire retirement savings (someone I do not know) direct deposit to my account. This is after making me go to my bank to get a letter with a wet signature to prove my banking information, and then claiming they weren't able to "verify my banking information" and had to send me a paper check that I should expect to take two weeks. *********, whoever you are, you should be even madder than me.

• Review fromRob L

  Date: 04/06/2023

  1 star
  **************** is exactly the opposite of what its supposed to be.Called many times and got different stories each time I called Re: withdrawals. Theyre great when they take your $, but awful when you want to get some back. Dont invest with them unless you never wish to get some of it back one day. Awful to say the least.

• Review fromTiffany D

  Date: 03/26/2023

  1 star
  Very hard to reach, the guy who i originally worked with never came back to my school and will not return my emails as the new guy does not want to set up an appointment with me they keep trying to get new incoming teachers

• Review fromBarb M

  Date: 03/13/2023

  5 stars
  I had forms that weren't explained to me when I left my last job and so I was having issues regarding cashing out my former job profit sharing account. So, I called ***. I was lucky enough to get a girl named ***************************. She explained everything to me so I understood exactly what I did wrong on the forms and how I could fix it for best results. She was GREAT!! *** is lucky to have her working for them. She really did give me more peace of mind. Its kinda nerve wracking to think I almost did it all by myself... and who has the time for your funds to be tied up by human error..? Not me.*** itself is a good enough company... **** made it a pleasant non-stressful experience. Thanks, ****.