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Business Profile

Jewelry Stores

Diamonds International

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Diamonds International's headquarters and its corporate-owned locations. To view all corporate locations, see

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Diamonds International has 26 locations, listed below.

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    Customer Review Ratings

    4.53

    Average of 355 Customer Reviews

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    Review Details

    • Ray M

      Date: 04/10/2025

      I had a ring that broke and after contacting them they stepped up and sent me a return shipping label, repaired the ring, and sent it back overnight to me. It does not get any better than that,

    • VALERIE M

      Date: 04/03/2025

      ****** was great to work with. She promptly responded to emails and answered any questions that I had. Service on my ring was much quicker than what expected. Score!!!I love my ring!

    • Patricia B

      Date: 03/27/2025

      ****** ******, thank you for the excellent service. My ring cracked 3 weeks after purchase. Was very impressed with the quality and service of DI. From the day I contacted ****** to the day I received my ring back, he emailed me with updates. Very much appreciated. Thank you again, ***

    • Kara W

      Date: 03/25/2025

      I had some issues with my ring I just purchased! I contacted DI right away and ****** helped me out so much to make everything right, I was very happy and impressed!! Thank you so much!!

    • Melanie P

      Date: 03/24/2025

      Diamonds international is a total scam. My husband and I were on a royal Caribbean cruise and while import we went to a diamonds international location in . They got my husband so drunk to get him to buy something that he went back to the cruise ship fell in the room and so sick. Not only that But when I went to take my ring recently, that was $7000 on purchase, they told me the diamond was a moissanite and I'm still having to pay on their credit card for a ring. That's not even real. Avoid this place if at all possible

    • Maureen R

      Date: 03/18/2025

      ******* was great to work with. Thank you ******* for keeping track of my bracelet.

    • Michelle M

      Date: 03/16/2025

      ***** *. was amazing assisting me through a warranty claim with my ring. She informed me by phone and email what was going to happen, when it would happen and would follow up to ensure I was good. Best customer service I have had in a very long time!

    • Michelle W

      Date: 03/05/2025

      ******* and ******* were the best in helping me with my new ring. Great communication the whole time and very quick response.

    • Stefan S

      Date: 03/03/2025

      Very pleased with my service and product from diamonds international. ******** from the cruise and ****** from the resizing service were fantastic.

    • Robert K

      Date: 02/25/2025

      I strongly advise against purchasing a Rolex from Diamonds International in ****************. A few years ago, I bought a ***** from their store, trusting that I was getting a genuine, high-quality timepiece. However, when I recently sent it in for servicing, ***** refused to work on it, citing that it had an aftermarket dialsomething I was never informed of at the time of purchase.Rolex's policy is clear: if a major component is aftermarket, they will not service the watch, effectively making it worthless in the eyes of collectors and service professionals. When I called the Rolex store directly, they confirmed this, leaving me with a watch that cannot be officially maintained or repaired.This is an unacceptable business practice, and I feel completely misled by Diamonds International. A Rolex should be an investment, not a costly mistake. If you're considering purchasing from them, do your research and be extremely cautiousor better yet, buy from an authorized dealer ************ yourself the frustration and money. I wish I had.

    Diamonds International is NOT a BBB Accredited Business.

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