Business Profile

Publishers

LexisNexis

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for LexisNexis's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

768 total complaints in the last 3 years.
347 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:07/22/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Due to whatever this business does, we are being denied coverage by other car insurance companies and are stuck with a very high rate due to erroneous information this company has supplied our current car insurance company. I have tried contacting this company 3 times to resolve the issue and have heard absolutely NOTHING back from them, yet continue to have the insurance issue.
Business Response
Date: 08/06/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis")received from your office. Please be advised that LexisNexis has carefully reviewed *********************************;concerns and provided a response directly to ********************************; via mail to the address provided in this complaint. If ************ *********************** has any further questions for LexisNexis, they may contact us by phone at **************. The LexisNexis ***************** hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Customer Answer
Date: 08/12/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

They sent a letter which I received on August 9, 2024. In it they list the "claims" that are on my file and a link to access my consumer disclosure report, which is ********************************************************************; I went to the link to try to request the form, filled the form out, which then prompted me to fill in ALL the information I have filled out 5 times before and haven't been able to get my report. I then received an email stating that my request "has been received." which once again leaves me to getting zero resolution to the issue.
I would like to have a PERSON TO SPEAK WITH from LexisNexis who will help RESOLVE the issue so I don't have to continue losing work time from dealing with this situation.
In addition to this, DESPITE having a copy of my driver's license with my current name and address on it, the company still addressed the letter to **** ***********************. My correct name is **** ***********************.
*************************.

In order for the BBB to appropriately process your response, you MUST answer the question above.

Sincerely,

*************************

Business Response
Date: 08/14/2024

This correspondence is in response to the complaint LexisNexis Risk Solutions Inc.("LexisNexis") received from the BBB office.

Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved.

If you have any further questions for LexisNexis, please contact us by phone at **************.The LexisNexis ***************** hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Initial Complaint
Date:07/15/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been speaking to my attorney about the privacy class action lawsuit against LexisNexis that was opened in April for violation of personally identifiable information. And I will be taking legal action against LexisNexis if they do not immediately remove ALL inaccurate names and addresses, and all variations of names and addresses. I have already sent in proof of address along with proof of my identity to LexisNexis. I already requested for them to remove all other non-verified and inaccurate names and addresses, and they declined to remove them. ONE AND ONLY ONE name and address should appear on my report. It is the following one that I have already provided LexisNexis proof of:??***** *************************?**********************************************?********************* LexisNexis is in clear violation of a number of laws, particularly the following: ?15 U.S.C. 1681s-2 (A) Reporting information with actual knowledge of errors. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. (B) Reporting information after notice and confirmation of errors. A person shall not furnish information relating to a consumer to any consumer reporting agency if (i) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and (ii) the information is, in fact, inaccurate. 15 U.S.C. 1681o (a) In general. Any person who is negligent in failing to comply with any requirement imposed under this title with respect to any consumer is liable to that consumer in an amount equal to the sum of (1) any actual damages sustained by the consumer as a result of the failure; and (2) in the case of any successful action to enforce any liability under this section, the costs of the action together with reasonable attorneys fees as determined by the court.
Business Response
Date: 07/17/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office.

Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved.

If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Customer Answer
Date: 07/17/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

LexisNexis responded that they "will mail a response directly to [me], to the address provided in this complaint once the re-investigation is resolved."

I cannot be satisfied until this issue is fully resolved. And as of right now, the case is unresolved, as LexisNexis has decided to begin an investigation process, rather than abide by consumer law and immediately remove all unverified and unprovable information that they are furnishing in my LexisNexis public and auto reports.

Until something is actually resolved (and while they "re-investigate" their breach of my consumer rights), this case cannot be closed.

I expect immediate remedy of LexisNexis' violation of consumer law 623. Responsibilities of furnishers of information to consumer reporting agencies [15 U.S.C. 1681s-2]

And if they continue to violate my consumer rights, I will be taking legal action against them according to 617. Civil liability for negligent noncompliance [15 U.S.C. 1681o]
I await immediate remedy of this violation

Sincerely,

*************************

Business Response
Date: 07/29/2024
LexisNexis Risk Solutions **** takes complaints from consumers extremely seriously and we have a robust process in place for resolving such matters, including a Legal review of all responses and handling by our Operations Escalated Response Team.

For Better Business Bureau (BBB) complaints, we continue to use a generic response for posting on the BBB website and a mail a more fulsome response to the consumer.? We have taken this approach to safeguard consumer-specific data; the BBB has confirmed that this is the better approach.

If the consumer does not agree with the BBB website response he or she can then reject the case on the BBB website; however, it keeps the consumers data safe.??

And to reiterate, a separate letter is sent to the consumer with the specific details of the resolution via mail.
Initial Complaint
Date:07/09/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I called progressive insurance to get a new policy. They ran a accident check and saw two accidents on 4/13/24. This is in error. The lady at progressive told me to call lexis nexis at **************. Called but could not speak to a human. Need this resolved ASAP!!
Business Response
Date: 07/10/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office.

Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved.

If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Initial Complaint
Date:07/09/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
LEXIS NEXIS is providing incorrect claims information to Missouri Insurers causing extra high auto insurance rates. They refuse to send a copy of my CLUE and claims reports in compliance with FCRA they verified my SSN, DOB address Driver License Number and name by phone but said they woukd not release a copy of my report responsible for recent denial of insueance coverage. This has cost me lpss of auto insurance, and possibly job forfeiture. They need to erase all records retained in my name or release copies of all records ro me free of charge.
Business Response
Date: 07/10/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office.

Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved.

If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis ***************** hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Customer Answer
Date: 07/31/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because: ***** Nexus has not furnished the required documents as outlined by the fcra federal law. ***** Nexus continues to send me documents stating they cannot verify my identity and will not release the report they are mailing these documents to the address listed on my clue report which I am receiving which is verification enough that I am the account holder if they do not send me a full copy of my clue report I will litigate for damages in relation to suspension of my security clearance loss of work and insurance rate increases.

In order for the BBB to appropriately process your response, you MUST answer the question above.

Sincerely,

*************************

Customer Answer
Date: 08/12/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved
I simply am requesting a copy of my Lexis Nexus CLUE report to be sent by US MAIL, to the address on file with MY NAME AND ADDRESS as per FCRA. Just send a CLUE report for
***** ***** *************************
to his listed mailing address that Lexis Nexus has on file. It is NOT ***************************** AT: ************************************************* ************ ***** This is a name and a person you have incorrectly added to my report. I do not reside with, share bills or policies with this person.
My Name is ***** ***** ************************* *** I reside at:
**** ********* ****** ***

*** * *

********* ** *****
Please see the attached photo of a piece of utility bill sent by US Mail to the correct address.
You have listed several erroneous claims and accidents on my report for *******************************. This has resulted in incurring dramatically higher insurance rates and I am in view of possible job loss as the information affects my U.S. Top Secret Security Clearance for work.
I need a copy of my CLUE report to dispute Lexis Nexus errors.

In order for the BBB to appropriately process your response, you MUST answer the question above.

Sincerely,

*************************

Business Response
Date: 08/14/2024
LexisNexis Risk Solutions **** takes complaints from consumers extremely seriously and we have a robust process in place for resolving such matters, including a Legal review of all responses and handling by our Operations Escalated Response Team.

For Better Business Bureau (BBB) complaints, we continue to use a generic response for posting on the BBB website and a mail a more fulsome response to the consumer.? We have taken this approach to safeguard consumer-specific data; the BBB has confirmed that this is the better approach.

If the consumer does not agree with the BBB website response he or she can then reject the case on the BBB website; however, it keeps the consumers data safe.??

And to reiterate, a separate letter is sent to the consumer with the specific details of the resolution via mail.
Initial Complaint
Date:07/08/2024
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In an attempt to acquire new homeowner's and vehicle insurance, we contacted an insurance broker agency, several months ago, who is telling us that Lexis Nexis has information that two claims are still open from vehicle claims, and they cannot get new insurance for us with claims open. After contacting all the insurance companies involved in the two claims, receiving letters from the insurance companies that there are no claims open, and numerous phone calls to Lexis Nexis, I received a letter from Lexis Nexis a few days ago that my identity cannot be verified. I have already given Lexis Nexis, verbally, all the information they requested, and told them I could send copies of the letters stating there are no claims open, but the rep I spoke with did not care about the evidence.
Business Response
Date: 07/10/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from your office. Please be advised that LexisNexis has carefully reviewed *************************** concerns and provided a response directly to **************** via mail to the address provided in this complaint. If **************** has any further questions for LexisNexis, they may contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Initial Complaint
Date:07/01/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am writing to file a formal complaint against LexisNexis regarding their failure to respond to my request for consumer disclosure as well as a Description of Procedure Letter .On June 2/2024, I submitted a request to LexisNexis, However, to date, and even do they advertise on their website that you should receive a message via US Mail within two weeks. I have not received any response or acknowledgment besides the automated response from LexisNexis.I have attempted to contact LexisNexis multiple times via phone calls and emails but my attempts to resolve this matter directly with them have been unsuccessful.I believe LexisNexis's failure to provide me with the requested consumer disclosure, Description of Procedure Letter I assume (I am not a lawyer) *** constitutes a violation of my rights under federal law. That *** be determined by the appropriate authority if/when the time comes.This situation has caused me undue stress and frustration, as I am unable to verify the accuracy of the information held in my consumer report as well as the procedure they followed to report to consumer bureaus,Therefore, I kindly request that the Better Business Bureau investigate this matter and take appropriate action to ensure LexisNexis complies with the ***** Specifically, I am seeking assistance in obtaining the consumer disclosure and the Description of Procedure Letter I am entitled to receive.Please find attached are copies of all relevant correspondence, including proof of my initial request to LexisNexis and any responses or lack thereof.Thank you for your prompt attention to this matter. I look forward to your assistance in resolving this issue and obtaining the documents requested from LexisNexis.
Business Response
Date: 07/16/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from your office. Please be advised that LexisNexis has carefully reviewed *************************** concerns and provided a response directly to ************** via mail to the address provided in this complaint. If ************** has any further questions for LexisNexis, they may contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Initial Complaint
Date:06/25/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Lexis Nexis is showing an open water damage claim agaist my home address (******************************************) on pages 46, 48, and 50 of the attached 86 page CLUE report. The claim is against a rental property located *************************************************. Lexis Nexis has refused to correct my information. I have attached the information I sent Lexis Nexis. Below is the letter I sent Lexis Nexis:Date: June 3, 2024 To Whom It May Concern:I am writing to dispute information on my C.L.U.E. Personal Property Report. My C.L.U.E. report dated May 2, 2024 the case number is ********* Here is the claim number and insurance company associated with the loss I wish to dispute:Claim number: ******** * ************ (Shown as ********** on the report) ****************** Farmers Direct ***** Policy: ********** Here are the facts as I know them: There was no claim on or about May 1, 2023 on my property located at ******************************************. The claim around that date was on a rental property I own located at ************************************************* The claim shown shows a status of O (Open) when in fact the claim is closed.I have included the following supporting documents along with this dispute: A letter from the ***************** claim representative that show the Location of the loss and the status is closed Pages 46, 48, and ************************************************************************************************************************************************* that LexisNexis needs to correct the inaccurate information shown on my CLUE report and that on their side they show the claim as being on my rental property located at *************************************************. Thank you for your attention to this matter.Sincerely,*************************
Business Response
Date: 06/29/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from your office. Please be advised that LexisNexis has carefully reviewed ***************************** concerns and provided a response directly to **************** via mail to the address provided in this complaint. If **************** has any further questions for LexisNexis, they may contact us by phone at **************. The LexisNexis ***************** hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Customer Answer
Date: 07/11/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:
On the new report dated June 26, 2024 it still shows an open claim against my home at ****************************************************************************** which never happened at this address.
The following pages still reference an open claim at ***********************************************;
1) Page 45 of 84
2) Page 47 of 84
3) Page 50 of 84
4) Page 52 of 84

All LexisNexis did on my report is add the following onto page 4 of 84:
Consumer Statement Date Placed: 06/25/2024
The claim dated 05/01/2023 is not associated to the address ***** ****** **** ** *** ****** ** *****.

That is not sufficient. I would like all mentions of the Claim shown at ***** ****** **** ** *** ****** ** ***** completely removed from my report so that when I apply for insurance on this property it does not show any statements referencing an open claim on the property.
Thank you,
*************************
************

In order for the BBB to appropriately process your response, you MUST answer the question above.

Sincerely,

*************************

Customer Answer
Date: 10/17/2024
LexisNexis has not removed the inaccurate information from the CLUE report on my primary residence located at ***** ****** **** **** *** ****** ** ***** that shows an open claim of approximately $14,0000 from May of 2023. There was no claim on this property address. There was a claim on a different property that I own located at a different address in a different zip code and that claim was closed in 2023. Attached to the BBB complaint are letters that Farmers Insurance provided stating that there was no claim at this address in May of 2023. I also provided that same documentation to LexisNexis, but still LexisNexis has not removed the inaccurate information from my CLUE report. Did a human at the BBB and Lexis Nexis review the letters from Farmers insurance that I attached? I almost feel like a real person has not reviewed the letters from Farmers insurance because if a real person reads those letters I think it is pretty cut and dry that the inaccurate informatoin on my Clue report needs to be removed. I am amazed on how many months this has been going on. Perhaps a conference call where I show the letters to Lexis Nexis and the BBB might help resolve this issue.
Business Response
Date: 10/29/2024
LexisNexis Risk Solutions Inc. takes complaints from consumers extremely seriously and we have a robust process in place for resolving such matters, including a Legal review of all responses and handling by our Operations Escalated Response Team.

?

For Better Business Bureau (‘BBB’) complaints, we continue to use a generic response for posting on the BBB website and a mail a more fulsome response to the consumer.? We have taken this approach to safeguard consumer-specific data; the BBB has confirmed that this is the better approach.

?

If the consumer does not agree with the BBB website response he or she can then reject the case on the BBB website; however, it keeps the consumer’s data safe.??

?

And to reiterate, a separate letter is sent to the consumer with the specific details of the resolution via mail.
Initial Complaint
Date:06/25/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have repeatedly asked for a call back so that I can get my identity verified so that I can get my business report. They claim they only work on "outbound" calls and will not call me back. I find it quite ridiculous. I speak to someone at ************ when I call.
Business Response
Date: 06/26/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office.

Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved.

If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Customer Answer
Date: 06/27/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

This is not a resolution. This is called the run around!

In order for the BBB to appropriately process your response, you MUST answer the question above.

Sincerely,

*******************

Customer Answer
Date: 07/09/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

This business refuses to call me back re: business report.

In order for the BBB to appropriately process your response, you MUST answer the question above.

Sincerely,

*******************

Business Response
Date: 07/17/2024
LexisNexis Risk Solutions **** takes complaints from consumers extremely seriously and we have a robust process in place for resolving such matters, including a Legal review of all responses and handling by our Operations Escalated Response Team.

For Better Business Bureau (BBB) complaints, we continue to use a generic response for posting on the BBB website and a mail a more fulsome response to the consumer.? We have taken this approach to safeguard consumer-specific data; the BBB has confirmed that this is the better approach.

If the consumer does not agree with the BBB website response he or she can then reject the case on the BBB website; however, it keeps the consumers data safe.??

And to reiterate, a separate letter is sent to the consumer with the specific details of the resolution via mail.
Initial Complaint
Date:06/24/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I tried to requet an online copy of my consumer discloure report. I was denied several times since they could not "verify my identify" even though I gave me SSN. I finally called the support line and after some trouble was finally able to "verify" idenity. They finally promised my report would be sent in 1-2 business weeks. Not only did I never receive the information (2 months later), several hours after my phone conversation my SSN was used to attempt opening a chase credit card.
Business Response
Date: 06/26/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions Inc.("LexisNexis") received from the BBB office.
Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved.
If you have any further questions for LexisNexis, please contact us by phone at **************.The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.
Initial Complaint
Date:06/23/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Experian, Transunion and Equifax continue to report information that I have requested to be fully verified. I requested on multiple occasions by mail online and over the phone to have the items they could not fully verify my information according to the law with a contract, signature, ID with my name on it proving the debt belongs to me, and a contact of the person they spoke with. They keep verifying the Bankruptcy however it is not verifiable. Bankruptcy Rule 9037 Privacy Protection For Filling with the Court and Privacy protection Act of 1970. Violation 5 USC 552a & 31USC 3711(e). No one can call the court and ask for the information and the information online is redacted meaning no information can be verified. So they cannot keep claiming the debt as mine when they cannot verify the debt. They are also posting Charged off debt. According to the *** Topic 431 Canceled Debt, if your debt is canceled, forgiven, or discharged for less than the amount owed, the amount owed, the amount is taxable. if taxable, you must report the canceled debt on your tax return for the year it is canceled. According to the **** of 1970 Law 15 USC 1681-1681x Income cannot reported on your credit profile. So for that reason all of my charged off accounts must be removed according to ****.
Business Response
Date: 06/26/2024
This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office.

Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved.

If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

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Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

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