Complaints

This profile includes complaints for LexisNexis's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  LexisNexis

  230 Park Ave Fl 7 New York, NY 10169-0935

• 

  LexisNexis Risk Solutions

  1000 Alderman Dr Alpharetta, GA 30005-4101

• 

  LexisNexis Risk Solutions

  6930 York Pl Alpharetta, GA 30040-7349

• 

  LexisNexis Risk Solutions

  1200 Bluegrass Pkwy Alpharetta, GA 30004-5440

• 

  LexisNexis

  PO Box 105108 Atlanta, GA 30348-5108

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/23/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Received a letter from ********************* that they received a letter from Lexis Nexis on my insurance score and credit-based. In the letter it states to contact Lexis Nexis for a copy of the this report, however they refuse. They want me name, date of birth, and SSN, and address. However because they can't validate address, despite validating the report and giving it to my insurance company I can't have it. If my name, date of birth and SSN match, then Lexis Nexis is intentionally blocking consumers from receiving their report.

  Business Response

  Date: 08/25/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

  Customer Answer

  Date: 08/29/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  [Your Answer Here]

   I fail to see how sending me a letter indicates a resolution and consumer protection, especially when the company in question cannot validate said address! LexisNexis is intentionally keeping consumers at a distance while performing at a for profit to other companies. This makes no sense what so ever. Have filed a consumer complaint with the state attorney generals office as well. 

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  *********************
  
  
  
  
   
  

  Business Response

  Date: 09/09/2023

  LexisNexis Risk Solutions **** takes complaints from consumers extremely seriously and we have a robust process in place for resolving such matters, including a Legal review of all responses and handling by our Operations Escalated Response Team. 
  
  For Better Business Bureau (BBB) complaints, we continue to use a generic response for posting on the BBB website and a mail a more fulsome response to the consumer.  We have taken this approach to safeguard consumer-specific data; the BBB has confirmed that this is the better approach. 
  
  If the consumer does not agree with the BBB website response he or she can then reject the case on the BBB website; however, it keeps the consumers data safe.  
  
  And to reiterate, a separate letter is sent to the consumer with the specific details of the resolution via mail.

• Initial Complaint

  Date:08/22/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Today, I reviewed my credit reports and found inaccurately reported accounts. It has come to my attention that ************************* some of which are owned by the major ************************* (CRAs), have collectively violated my consumer rights as defined by the ***** Specifically, the following companies: 1ST DIGITAL/SYNOVUS/VT - **************** has consistently reported erroneous information. This situation has caused me a whole lot of distress and has adversely affected my family in various ways. *********/LVNV FUNDING- **************** was listed with the Same Account Number on my Experian Credit Report inaccurately, under Two different accounts every month! This is Negligent and Damaging to my credit. Delete both of these accounts now! My commitment to resolving this issue led me to conduct thorough research and document the violations against my consumer rights, as follows: 1. Violation of the **** under 15 U.S Code ****a(2)(B): Exclusions from a consumer report. 2. Violation of 15 U.S Code ****b: Permissible purpose of consumer reports. I have never authorized anyone to share or report my information. 3. Violation of 15 U.S. Code ****e(b): Compliance Procedures. 4. Violation of 15 U.S. Code ****i(5): Reporting inaccurate accounts without providing verifiable proof of my requests. Furthermore, I wish to highlight my right to privacy as enshrined in 15 U.S.C Code **** Section 602 A, and Section 604 A, Section 2, which unequivocally states that a consumer reporting agency cannot furnish an account without my written instructions, which I have never provided. In addition to **** violations, there is a violation of the United States Code Law under TILA, 15 U.S. Code 1666(b) Billing error... I must stress that this exhaustive research was conducted entirely by me, without any third-party assistance. In light of these numerous and well-documented violations, I urgently request the removal of these accounts from my credit reports.

  Business Response

  Date: 08/25/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

• Initial Complaint

  Date:08/22/2023

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Upon reviewing my credit report, I found accounts and it's evident that several of my rights have been violated under United States Code Law, specifically TILA, 15 U.S. Code 1666(b) Billing Error and more. I observed multiple billing errors, as per 15 U.S. Code 1666(b)(4), which says that creditors must accurately reflect payments and credits on statements. Additionally, creditors cannot treat a payment as late for any purpose. The affected accounts are SYNCB/ASHLEY HOME STORES - xxxxxxxxxxxx ****, ************* - xxxxxxxxxxxx ****. Data Furnishers claim that everything is complete and accurate, which is puzzling given the incorrect open dates and dates of last activity, among other discrepancies. According to 15 USC ****(5) they are supposed to modify accounts that isn't reporting correctly. The other ways that my rights have been violated are according to 15 U.S.C **** Section 602 A, and 15 U.S.C **** Section 604 A Section 2. These sections affirm my right to privacy and stipulate that a consumer reporting agency cannot furnish an account without my written instructions, which I have not provided. The credit reporting agencies (CRAs) are also reporting late payments on closed accounts, violating my rights under 15 U.S. Code ****e: Compliance Procedures and Accuracy of Report, and 15 U.S. Code ****s2: Responsibilities of furnishers. I have never given permission to share my information, a violation of 15 U.S. Code ****b - Permissible purposes. I composed this complaint independently, without third-party assistance.

  Business Response

  Date: 08/23/2023

  This correspondence is in response to the complaints LexisNexis Risk Solutions **** ("LexisNexis") received from your office. Please be advised that LexisNexis has carefully reviewed ******************************* concerns and will provide a response directly to ************************;via mail to the address provided in this complaint. If ************************;has any further questions for LexisNexis, they may contact us by phone at *************. The LexisNexis Consumer Center's hours of operation are Monday -Friday from 8am to 7pm Eastern Time.

  Customer Answer

  Date: 09/06/2023

  Better Business Bureau:
  

  Hello, 
  
   
  
  The business' response does resolve my complaint.
  
   
  
  Thank you, 
  
   
  
  ***************************

   

   

  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ***************************
  
  
  
   
  

  
  

• Initial Complaint

  Date:08/18/2023

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I checked my credit reports today and found that I have a Discharged Chapter 7 Bankruptcy, Date filed 03/30/2016, Date resolved 02/26/2018, Reference number: ********** being reported by LexisNexis on All of my credit reports (TRU, Experian, Equifax). I Never gave LexisNexis permission to furnish my information. My federally protected consumer rights are being violated under 15 U.S. Code ****e - Compliance procedures, and LexisNexis knows this! I contacted my ** **** ** ** *********, *********************************************, and I was told that the bankruptcy court did not provide any *********************** or ************************* with my bankruptcy information, nor anyone other person's information either. I was also told by the Court that credit reporting agencies normally obtain this information from PACER (The Public Access to Court Electronic Records/ website). This is Blatant Disregard for the Law and a Violation of my consumer rights and the ***** I have the right to privacy according to 15 U.S.C **** section 602, and you cannot furnish my account without my Written Instructions, which I Did Not give (15 U.S.C **** Section 604 A Section 2). The fact that LexisNexis Knowingly reports this information monthly is Negligent and a Direct violation of another Law, 15 U.S. Code ****s2(a)(1)(A): Reporting information with actual knowledge of errors. LexisNexis knows that Bankruptcy Courts Never provide this consumer information. I Insist that this information be Deleted from All of my consumer reports Now! I researched and wrote this complaint with no outside or 3rd party help.

  Business Response

  Date: 08/21/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

  Customer Answer

  Date: 09/20/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  *****************************
  
  
  
   
  
  

• Initial Complaint

  Date:08/18/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My CLUE report (claims history) contains duplicate entries. This information adversely affects me with Nationwide and other insurance carriers.

  Business Response

  Date: 08/21/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

• Initial Complaint

  Date:08/18/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To the point, this company has sent FALSE information about my driving record to insurance agencies while I am trying to secure the services from said insurance companies; the insurance companies in turn raise the premiums substantially due to FALSE accident reports. Then they (LexisNexis) were demanding very sensitive documents (photos of the Driver's License, Social Security Card, W2 forms, etc.) to authenticate the FALSE RECORDS that they CLAIM they have against me on their website! This cannot seriously be legal. LexisNexis then stated that they could not use the reference ID number that THEY SUBMITTED to the insurance companies in regard to the "accident" I was involved in, nor could they "authenticate" (or verify) that their claim was legitimate using my FULL name, my SOCIAL SECURITY NUMBER, my DL NUMBER, my BIRTHDATE, etc. I also took the liberty of contacting law enforcement and made a compliant as well as had them run the DL number. Wouldn't you know it, no accidents (ever!) in my history of driving! I also obtained a legitimate, LEGAL copy of the driving record via the *** website for over a period of TEN YEARS and sent that via their (LexisNexis) website with my case number showing that there are no accidents on my record!! I am providing the *** as absolute proof that they are issuing FALSE information to insurance companies. The case number is ********. Resolution: I want that false information removed IMMEDIATELY.

  Business Response

  Date: 08/28/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time

  Customer Answer

  Date: 09/01/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  I have nothing to say to you, and talking to you won't get rid of the information you have on file and have probably already sold.

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ***********************
  
  
  
  
   
  

• Initial Complaint

  Date:08/16/2023

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In accordance with the Fair Credit Reporting act. The account listed below on my Lexisnexis consumer report has violated my federally protected consumer rights to privacy and confidentiality under 15 USC ****. Eviction: #********, and Eviction: #*************** has violated my rights.15 U.S.C **** section 602 A. States I have the right to privacy. 15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish a account without my written instructions.15 U.S.C. ****s-2 (A)(1): A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

  Business Response

  Date: 08/16/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

  Customer Answer

  Date: 08/17/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  **************************
  
  
  
   
  
  

• Initial Complaint

  Date:08/16/2023

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Upon reviewing my TransUnion credit report today, I noticed persistent inaccuracies. I'm entirely unaware of these accounts, and I demand the immediate deletion of this erroneous and fraudulent data. These violations of my rights under the **** hinder my ability to support my family and purchase a home. My consumer rights were breached, as outlined in 15 U.S. Code ****e and 15 U.S. Code ****s2, due to this negligent noncompliance of reporting inaccurate and fraudulent information on my credit reports. This must cease immediately.The following accounts exemplify how my rights have been violated monthly and how TRU has been negligent in reporting erroneous data. This is also a violation of 15 U.S. Code ****b - Permissible purposes... I have never granted permission for my information to be shared with anyone or any organization. Accounts: PERSONIFY FINANCIAL - **************, FIRST PREMIER BANK - ****************, FIRST PREMIER BANK - ****************, and CREDIT ACCEPTANCE CORPOR - ********. This complaint was entirely self-composed, without third-party involvement.

  Business Response

  Date: 08/21/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

  Customer Answer

  Date: 09/07/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. However, if my requested corrections to the inaccuracies on my credit file are not corrected, I will take this further for civil liabilities. 
  
  Sincerely,
  
  ****** *****
  
  
  
   
  
  

• Initial Complaint

  Date:08/14/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On, June 12,2023 I contacted LexisNexis SageStream(SageStream LLC(CRA)is now part of LexisNexis Risk Solutions) They're governed by ********* and they're violating my rights. ********* ***** A Consumer reporting agency cannot furnish an account without my written instructions. I never wrote/signed a contract giving permission to furnish my information current/previous or to purchase/contact these companies to see what reporting is accurate. I contacted *********************************** the same time, with same letter, informing them the addresses,phone#s,emails addresses,&insurance information on my files was inaccurate. After a few calls they removed a few of the inaccurate information but verified the rest. LexisNexis informed me ****,Infutor Data Solutions **************** furnished the information. LexisNexis SageStream had to pay **** to get information they claim verifiable. The inaccurate information on my reports must be removed. *********(4) To ensure that consumer reporting agencies exercise their grave responsibility with fairness, impartiality, and a respect for the consumers right to privacy *********i(5) credit bureaus have to modify or delete accounts that are not reporting accurately. **** Date Last Certified mail in 2023 at all the addresses, therefore I live there. The addresses belong to gym, hotels,old ****** families,homeless shelters,family old addresses(that died, moved, or sold years ago)some are family association with names I never lived at. I've been homeless, like now. In order to get an ID&help you need a place to receive mail. I need them removed; I don't live at these addresses. They have to follow my rights under the ***** not their rules&policies, not the furnisher says it's accurate, so it's true. A Data furnisher is an entity that reports information about the consumers to CRAs which include credit bureaus. I didn't give LexisNexis SageStream written permission or sign a contract giving permission to get information about me past or present.

  Business Response

  Date: 08/15/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

  Customer Answer

  Date: 08/16/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  [LexisNexis SageStream responded with a letter before. The outcome that I want is for all the addresses, phone numbers and emails to be deleted. I also want a copy of the contact person who LexisNexis SageStream contacted at the **** to Certify the information they (LexisNexis SageStream) are reporting, I also want a contract or letter signed by me with wet ink giving them permission to report addresses and furnishing addresses to other consumer reporting agencies. They stated that the addresses they (LexisNexis SageStream) are reporting are accurate because they (LexisNexis SageStream) stated the information was certified from the ****. So, I called the **** on 08/15/23 and spoke to someone in the privacy act fraud department. I asked for the information on the person or department that Certified that I resided at all 42 addresses on my consumer reports that LexisNexis SageStream was furnishing to other reporting agencies and had for me on my LexisNexis SageStream files. I was told that they didn't furnish anything Certified by them (****) to LexisNexis SageStream that they (LexisNexis SageStream) are claiming for address information being reported. That giving information about any individual is against the law and violating the **** by violating my rights to privacy. I was told to get a copy of proof stating information from **** certifying the addresses, and the contact person who supplied the information to LexisNexis SageStream. I was told that if I called into **** to get information on myself, supplied them with all of my documentation, I would be denied access to anything about me. This is what I want in order to resolve my issue with LexisNexis SageStream.]

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  *******************
  
  
  
  
   
  

  Business Response

  Date: 08/28/2023

  LexisNexis Risk Solutions **** takes complaints from consumers extremely seriously and we have a robust process in place for resolving such matters, including a Legal review of all responses and handling by our Operations Escalated Response Team. 
  
  For Better Business Bureau (BBB) complaints, we continue to use a generic response for posting on the BBB website and a mail a more fulsome response to the consumer.  We have taken this approach to safeguard consumer-specific data; the BBB has confirmed that this is the better approach. 
  
  If the consumer does not agree with the BBB website response, he or she can then reject the case on the BBB website; however, it keeps the consumers data safe.   

• Initial Complaint

  Date:08/12/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  During my review of the credit reports, I found Lendingpoint LLC Account - ***********, and **************** *** - ************** to be inaccurately fraudulent and in violation of my consumer protected rights according to the ***** I am not liable for either of these fraudulent accounts. 15 U.S,C. **** 604A (2) States that the *** cannot furnish an account without my written instructions. I never provided written instructions to anyone. This situation negatively impacts my life and hinders my ability to provide for my family. I that rights have been violated monthly for more than a year. This is negligence and noncompliance with F*** laws 15 U.S.C. ****s, and 15 U.S.C. ****s-2. Data/ ***s Furnishers must report consumer information with 100% accuracy. Please delete these accounts. I wrote this complaint independently.

  Business Response

  Date: 08/15/2023

  This correspondence is in response to the complaint LexisNexis Risk Solutions **** ("LexisNexis") received from the BBB office. 
  
  Please be advised that LexisNexis will carefully review your concerns and will mail a response directly to you, to the address provided in this complaint once the re-investigation is resolved. 
  
  If you have any further questions for LexisNexis, please contact us by phone at **************. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.