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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.16

    Average of 468 Customer Reviews

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    Review Details

    • Jamison C

      Date: 08/26/2024

      Jamison C

      Date: 08/26/2024

      *************************** is always helpful, extremely knowledgeable and unbelievably kind! Im grateful to have been placed with her!

      LifeMD, Inc.

      Date: 08/27/2024

      Thank you for your wonderful feedback about your experience with your provider! At LifeMD, we strive to provide personalized care and support to each of our patients, and it's rewarding to hear that your provider has exemplified this commitment. If you have any questions or concerns or need additional assistance, don't hesitate to reach out through your patient portal. We're committed to helping you achieve your health goals and look forward to being part of your weight loss journey.

    • Fe B

      Date: 08/23/2024

      Fe B

      Date: 08/23/2024

      ********* at the ************ was really helpful and encouraging. She was able to accommodate me with my situation and addressed my concerns.

      LifeMD, Inc.

      Date: 08/25/2024

      Thank you for sharing your positive experience with *********. We're thrilled to hear that our team member provided you with excellent support. We strive to make every interaction as smooth and helpful as yours was. Your feedback is greatly appreciated and will be shared with them and our team. If you need any further assistance, please don't hesitate to reach out.

    • Douglas L

      Date: 08/23/2024

      Easy process and great customer service. ********* worked with me and helped me through the process to make things as easy as possible for me. Thank you

    • Monique W

      Date: 08/23/2024

      The program is great, it's easy to sign up get your meds and start on your weight lose journey. But getting a Refund is absolutely ridiculous. I WAS SUPPOSEDLY ISSUED A REFUND 6/28/24, IT IS NOW 8/23/24. I have called 8 times, spoke with 2 supervisors, given a transaction ID number for the bank to credit my account with this" Phantom Refund ". I was told that a High level executive would email me and Nothing... I just want my refund.

    • Leslie O

      Date: 08/23/2024

      Leslie O

      Date: 08/23/2024

      I was having a lot of bad experiences with the program and the services, ********* in the ****************** was great. She took the time to listen to my situation and assisted. Thank you for your patience and understanding of my situation, as well as the help provided.

      LifeMD, Inc.

      Date: 08/25/2024

      We are glad to hear that ********* was able to turn your initially poor experience into an excellent one. We truly value your feedback and are committed to maintaining a high standard of care for all our patients. Your previous negative experience was not representative of our usual service, and we sincerely apologize for any distress it may have caused. Your satisfaction and well-being are our top priorities, and we're grateful for the opportunity to address your concerns and restore your confidence in our services. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you and ensure you receive the best possible care.

    • Christine R

      Date: 08/23/2024

      I have been very successful in my weight loss journey over the past year and am ready to go it on my own now. ********* * was very helpful in canceling my existing membership and let me know Life MD is always there to help if I decide to reconsider. I appreciate the support I've received and am excited about my positive health journey!

    • Tami O

      Date: 08/23/2024

      Tami O

      Date: 08/23/2024

      ********* was very friendly and professional. My experience with LifeMD, short though it was, was very positive.

      LifeMD, Inc.

      Date: 08/25/2024

      Your positive feedback on ********* is greatly appreciated. It is always so great to hear that our representatives are doing a fantastic job at providing the customer service we strive to deliver. If you need anything in the future, please do not hesitate to reach out. Thank you for being the best part of LifeMD!

    • Jamey F

      Date: 08/22/2024

      Jamey F

      Date: 08/22/2024

      LifeMD charges additional $129 subscription fee after the second month, a practice that was not discussed or agreed upon during our initial verbal agreement. I find these unexpected charges to be both unfair and excessive.The additional fees not only violates our original agreement but also places an undue financial burden on me as a customer. I believe that transparency and clear communication are essential in any business , and I'm disappointed that the company failed to uphold these values in this instance.I urge the company to reconsider these additional charges and honor the terms of our initial verbal agreement. Unfortunately this may not be the case going forward.

      LifeMD, Inc.

      Date: 08/25/2024

      We apologize for any confusion regarding the subscription fees. We strive for transparency and clear communication, and we are sorry the membership fees were not adequately conveyed during your initial sign-up. We see that you recently spoke with a team member from our ******************* and she was able to provide some clarity regarding the billing aspect of your account. We appreciate you taking the time to speak with us, and we hope all your questions and concerns have been addressed. Your satisfaction is important to us, and we want to ensure your experience with LifeMD is positive. If you need any further assistance, please don't hesitate to reach out; we are here to help!

    • Melsha G

      Date: 08/22/2024

      Melsha G

      Date: 08/22/2024

      ********* was awesome! She was patient and understanding with my issue!

      LifeMD, Inc.

      Date: 08/25/2024

      We are so glad to hear that you had a great experience with *********. We appreciate your positive feedback and want to thank you for being a valued LifeMD member! We truly appreciate your business and look forward to helping you again soon.

    • Diane J

      Date: 08/22/2024

      Diane J

      Date: 08/22/2024

      MD care team has been a blessing in my weight loss journey ! They have stayed up on my journey with me to help maintain my weight loss goal its been great having them answer and questions or concerns I have had . This has been my best weight loss experience in all my years of dieting . Praying this one is the long term fit and I know they have answered and stay in touch with me through this 9 months

      LifeMD, Inc.

      Date: 08/25/2024

      It's wonderful to hear about your positive experience with the LifeMD care team and your weight loss journey! Your dedication and the support from our team are key components in achieving your long-term goals. We're committed to continuing this journey with you, providing guidance and addressing any questions or concerns you may have. If there's anything specific you need assistance with, feel free to reach out. Keep up the great work!

    LifeMD, Inc. is BBB Accredited.

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