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Business Profile

Telemedicine

LifeMD, Inc.

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.15/5 stars

    Average of 467 Customer Reviews

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    Review Details

    • Review fromJack C

      Date: 12/07/2023

      1 star
      Theyve kept mailing to an address that was 2 years old despite me confirming my correct address in the email sent to me. Everytime I called they promised to resend but the Rx never arrived. They kept saying the same thing over and over. I had obviously already paid.
    • Review fromsamer e

      Date: 12/06/2023

      1 star

      samer e

      Date: 12/06/2023

      I started with them three months ago I was very happy with my results were my only concern that they didn't mention the hidden fees every three months. when I started with them I paid the registration fee of $290 and started paying my treatment of $120. Right after three months, they started charging me again the amount of $387 they didn't tell me anything about that in the beginning and surprised me with that now so that is why I give them one star also they take ever to respond by the way I don't recommend them to anyone.

      LifeMD, Inc.

      Date: 01/31/2024

      Thank you for bringing this to our attention. I can confirm your subscription was cancelled and a refund was issued 12-8-2023.
    • Review fromPatti C

      Date: 12/05/2023

      1 star
      I started the initial set up on the account. This is a very deceptive website. It forces you to upload payment information before you can read any of the guide lines or establish your Patient Portal. I was hoping to try weight loss mediation but when I researched the medications I am unable to use any of them with a blood clot disorder I have. I have not even been able to set up the Patient Portal to access the account to cancel it. I keep getting the error message my phone number is already in use. I have called 5 times, absolutely no option to speak to a customer service person. It wants you to leave a phone number ( without a name). I have emailed countless times. This whole program is a complete sham.
    • Review fromHeidi P

      Date: 12/04/2023

      1 star

      Heidi P

      Date: 12/04/2023

      I was charged a $49 physician consultation fee plus $129 membership fee before I was given any results and what would be my treatment plan. And then the medications were presented to me. Do not use this platform!

      LifeMD, Inc.

      Date: 01/31/2024

      Thank you for bringing this to our attention. I can confirm your subscription was cancelled and a refund was issued 12-5-2023.
    • Review fromJulie M

      Date: 12/03/2023

      1 star

      Julie M

      Date: 12/03/2023

      They debited $387 from my account for a new 3 month subscription plan without my authorization or consent. I have been trying to get someone on the phone for days now. These people are crooks!

      LifeMD, Inc.

      Date: 01/31/2024

      Thank you for bringing this to our attention. I can confirm your subscription was cancelled and a refund was issued 12-4-2023.
    • Review fromJennifer P

      Date: 12/01/2023

      1 star

      Jennifer P

      Date: 12/01/2023

      They are nothing but a scam. Just as others have said, they take your money and it's impossible to get it back. I am pursuing them with an attorney now. They are a complete phony.

      LifeMD, Inc.

      Date: 01/31/2024

      Thank you for bringing this to our attention. I can confirm your subscription was cancelled and a refund was issued 12-22-2023.
    • Review fromJoyce K

      Date: 12/01/2023

      1 star

      Joyce K

      Date: 12/01/2023

      There should be an option to give zero stars. This company is a ripoff. They double billed me and never refunded me the money owed. The medication caused unusual side effects for me and the doctor and I agreed this is not the medication for me. She seemed very capable and knowledgeable and responded to my text messages. More than two months later, I get charged over $500 on my credit card and they don't rely to my calls or messages. I report the charges as fraudulent and have to get a new credit card. Then I receive the medication and call them to tell them I didn't request it be filled! I now see another doctor's name on my chart. And no reply to my calls or messages. SCAM COMPANY. AVOID AT ALL COSTS.

      LifeMD, Inc.

      Date: 01/31/2024

      Thank you for bringing this to our attention. I can confirm your subscription was cancelled on 12-7-2023.
    • Review fromRHFDDGH H

      Date: 11/30/2023

      1 star

      RHFDDGH H

      Date: 11/30/2023

      Horrible company. They charged my card almost 400 dollars before I even knew I agreed to anything. They then took 3 weeks for an appointment and then said 14 days for medication. No medication and several messages to the account team and care team with no answer. Finally after hours waiting on the phone they said. Whoops we never sent in the rx. So essentially I waited and was charged for 2 months of a 6 month membership and they did nothing. Finally got the medication, set the next appointment to have it refilled. They instantly took 200 more dollars, still no medication and they are sending email saying I need to get a refill, even though my account shows they supposedly did a refill. They are unprofessional and totally clueless and they don't respond for several days at a time. SEQUENCE IS MUCH BETTER.

      LifeMD, Inc.

      Date: 01/31/2024

      Thank you for bringing this to our attention. I can confirm your subscription has been cancelled and no further charges will be incurred.
    • Review fromJose O

      Date: 11/28/2023

      1 star

      Jose O

      Date: 11/28/2023

      I got a $129 charge out my bank and I never authorized this transaction. I'm on the line with my bank as we speak disputing this robbery.

      LifeMD, Inc.

      Date: 01/31/2024

      Thank you for bringing this to our attention. I can confirm your subscription was cancelled and no further charges will be incurred.
    • Review fromMichelle S

      Date: 11/25/2023

      1 star

      Michelle S

      Date: 11/25/2023

      They take your money and then decline you and keep your money without refund options. They will tell you to access their valuable information for that money- information that is free every where else. Complete Scam.

      LifeMD, Inc.

      Date: 01/31/2024

      Thank you for bringing this to our attention. I can confirm your subscription was cancelled and a refund was issued 11-28-2023.

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