Reviews

This profile includes reviews for The Kroger Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Kroger Company has 1860 locations, listed below.

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  The Kroger Company

  1014 Vine Street Cincinnati, OH 45202

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  Fred Meyer

  7701 Debarr Rd Ste A Anchorage, AK 99504-1894

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  Fred Meyer

  320 W 5th Ave Ste 148 Anchorage, AK 99501-2348

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  Fred Meyer

  3755 Airport Way Fairbanks, AK 99709-4610

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  Kroger

  14 W Oxmoor Road Birmingham, AL 35209

Review Details

• Review fromJean J

  Date: 11/06/2022

  1 star
  Almost all the workers are gone now that they have gone to self checkout for pretty much everything. I buy $300 worth of groceries at a time and when I have to self check out, which is pretty much every time now, it takes me at least a half hour between price checks and having to bag my own groceries. I've changed to shopping at ******* and ******* or ***** Foods now.

• Review fromLouis D

  Date: 11/03/2022

  1 star
  Absolute Worst Pharmacy ever Hickory Flat! Closed early on one occasion 7:55 while I was standing there right in front of me I watched them as they were already going to clock out and gates were down. Then today Just called to ask if they had a backordered Medicine in stock that most are out of and doctor had to send it in asap. The answer I received was "cant tell you over phone if we have it" . WHAT? you expect me to roll the dice and have doctor send over or personally carry it in. just to be told you are out of it And the stores can not find out stock of others not very bright as you can see, . So they expect you to drive to each location to take a chance .. called 8 ******** no luck but were very helpful, 6 Kroger's answered and did not have it. ******* was out at 3 local locations. Finally found it at another location. Everyone answered the question but the horrible people at this store. Need to learn to help patients . My child needed his refill and they very well could have had it. Never Never will i step foot in the location again and will advise everyone I know to use ****** or other places

• Review fromJane H

  Date: 10/25/2022

  1 star
  Tired of buying bread that molds within 2-3 days! Their "fresh vegetables " are NOT fresh. They offer good coupons and sales, but you have to watch the register to make sure the offers are honored. Too many self-checkouts and very few full service lanes, then customer ends up bagging groceries because no baggers. We will be shopping Tom Thumb for now. Sad that Kroger bought out Albertson's!

• Review fromNatalie K

  Date: 10/24/2022

  1 star
  On 2022-10-13, I was grocery shopping at ******* **** ***** ** ***** *** ** ****** ** *****. After I was finished shopping, courtesy clerk Alyssa M checked me out and I paid for my groceries.
  A few minutes later, I was stopped outside of the store by a security officer (named Mateo) and a worker (named Mariana). In front of other customers, they accused me of stealing a nail polish ($1.99), claiming I slipped it into my bag when I was being checked-out.
  I produced them my grocery receipt to prove that I paid for all of my groceries, including the nail polish.
  I was embarrassed and humiliated in front of other people. The situation was handled very unprofessionally.
  I walked back into the store and asked to speak with the the store manager; they refused to call the manager.
  Nobody had apologized to me. Nobody has admitted a wrong doing.
  I filed the complaint with Ralphs and got no response whatsoever

• Review fromsan w

  Date: 10/19/2022

  1 star
  Kroger Truse Parkway
  I placed a catering order online through Kroger website and rec'd confirmation of pick-up date and time via email. The store stated it was cancelled when I arrived to pick up my order on the designated DATE/TIME 10/19/22 @ 11:30 am. There was no manager on duty at the store, I called 3 times to the Truse Pkwy location and placed on hold 3 times, and no one picked up. The first call, a young lady stated the manager has not made it in yet. I wondered the store must be running itself. Then, I asked during the 1st call if there were any manger I can speak to, she said hold on. I wanted and no one came after 7 minutes. I hung up called back and got the same young lady during the 2nd call. The same thing no results, I could not get anyone to help me with my issue with my catering order for my guests. The unprofessional thing about the 3rd call when I asked her was any manager in that store, she stated “I do not know, maybe they went to lunch”. I stated “So, the store is running itself”. The young lady said. I don’t’ know very rudely and then placed me on hold again this time 10 minutes.
  When I called your district office, they stated they could not find it. I am trying to figure out if an order was placed and I rec'd confirmation then it must be cancelled internally from the Truse parkway location.
  The manager at customer service located at your district office stated she could not find it. How was it cancelled if it could not be found by Truse pkwy to cancel it? I had 50 hungry guests waiting over an hour to eat. Then the CHICKEN I REC'D WAS NOT COOKED PROPERLY and thrown together after waiting 45 minutes for them to make it for me. I had to serve half-cooked chicken some were cooked though, not tasty as it should have been to my guests.
  Previously, a couple of years back after a bad experience with the rude deli workers. I vowed never to use this location for catering. I made a huge mistake in thinking it was the ********** location,

• Review fromOrlando C

  Date: 10/18/2022

  1 star
  Ten minutes before 11 PM they don't let to walk-in any more costumers . That's unfair because they close at 11 and must accept them until then. Allegedly ( by the security guy at the door ) they have to restock the store ? What excuse is that?

• Review fromCc C

  Date: 10/04/2022

  1 star
  I went to cash a money order and Instead of the lady making sure if they can cash it, she just said we do t cash those and in the beginning I had to ask her if she can cash them she was looking all dumb founded. She said oh I don't think we cash those so I told her to get her manager and she know she heard me ask her to do so instead she takes it to Zack a cashier and asks how. And he was looking at it like " I never seen these and I don't think we. People today with these damn jobs are sorry and lazy as ***** I told her this is why I told you to ask a manager since you didn't know. And she gonna say oh I could get a manager" I told her that is what I told you at first. They have got to train their workers better than they do. Sorry, sorry workers.

• Review fromMary L

  Date: 10/03/2022

  1 star
  They charge me for items I dont get when I pick them up. They gave me a little money back this time but it was difficult. This happens every month. Their mobile app needs to be fixed. Ive complained several times. Im sick of being ripped. No paper receipt.

• Review fromRahimtullah A

  Date: 10/03/2022

  2 stars
  Digital coupon special some item never have in other words is fake add, is not one time I try for three times ask for rent check no rent check and no product is really disappointed.

• Review fromDavid C

  Date: 10/02/2022

  1 star
  My wife purchased a **** gift card at Kroger in Martinez Ga for $75. It was for a gift. When the card was used there was only $20 on the card. Krogers said the could do nothing since the card left the store. Bunch of ********. What kind of **** was that. Will never shop at Krogers again.