Complaints

This profile includes complaints for Paycor, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Paycor, Inc.

  4811 Montgomery Rd Cincinnati, OH 45212-2163

  
• 

  Paycor, Inc.

  2851 Charlevoix Dr SE STE 210 Grand Rapids, MI 49546

• 

  Paycor

  11405 N Pennsylvania Street #100 Carmel, IN 46032

• 

  Paycor

  305 N Hurstbourne Pkwy Ste 115 Louisville, KY 40222

• 

  Paycor

  1801 West End Ave Ste 920 Nashville, TN 37203

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/15/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We are a non-profit who engaged with this company under a now fired operations director. On reviewing all invoices, I found charges for services that we cannot confirm were rendered along with charges related to a TEST employee that remained active in the system even tho there were no payrolls processed to this person and thus no taxes to be reported. I have made 5 attempts now to get someone on the phone who can explain these charges, confirm that services were actually rendered, and help me understand how to read the invoices. I’ve received 0 calls and the only email response I’ve received is a reply with links to company resources which I had already accessed PRIOR to the email being sent. Every time I call, I speak to a different person and have to re-explain my issue even tho there is a case number on this. I don’t know what else to do.

  

  Business Response

  Date: 05/18/2023

  We're sorry to hear about your recent experience and apologize for any frustration or inconvenience it may have caused. We take your concerns seriously and understand the need for clarity and resolution.

  
  Upon reviewing your case, we've found that our Critical Response Team has attempted to reach out to you to schedule a call for further discussion about your concerns. Unfortunately, it appears we didn't receive a response to these attempts. We want to assure you that our team is committed to helping you understand and resolve the issues at hand.

  
  We invite you to respond to the outreach from our Critical Response Team to schedule a call at your convenience. If you prefer, you may also directly contact our team at [email protected]. We're here to provide the clarity and service you need, and we would be more than happy to help address your concerns about charges, services, and how to read your invoices.

  
  We understand that these are serious matters and we are keen to ensure they are resolved to your satisfaction. We apologize for any inconvenience and look forward to hearing from you soon.

• Initial Complaint

  Date:05/13/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I discontinued services with Paycor in April 2021. I was charge monthly for 6 months after the services was terminated. I finally was able to get them to stop debits to my account but they would not refund for all they months of unauthorized transactions. I requested access to reports and was told I needed to completed a form to be charged $50 per month per account in order to get access to payroll reports. I completed the forms with my bank info and sent via email. To date I have had no response from Paycor. I have sent multiple emails since you can’t get anyone on the phone unless it’s sales. I can’t believe ** Bank referred a company like this. I will be letting ** Bank know of the unethical business practices and poor customer service. All I want is to receive payroll records from this company.

  

  Business Response

  Date: 05/18/2023

  We apologize for the distress and inconvenience you've experienced, and we assure you this is not the standard of service we strive to provide at Paycor.

  
  We have reviewed your case, and our records indicate that both our client care team and critical response team have tried to reach out and assist you. Unfortunately, we didn't receive any response to the emails sent by our teams. Our commitment to resolving your issue remains, and we want to ensure you receive the necessary support.

  
  We invite you to respond to those previous emails or, alternatively, you can reach out to us at ******************************. Our team is prepared to investigate your concerns about unauthorized transactions, the charges for report access, and any unresponsiveness you may have experienced. We understand these are serious concerns and want to work with you towards a resolution.

  
  Your feedback is crucial for us to continually improve our services, and we take your remarks seriously. We apologize for any inconvenience and look forward to hearing from you soon so we can promptly address these issues.

  Customer Answer

  Date: 05/18/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, reasons for rejection are included below.

  I do not have any call, emails, messages from Paycor indicating they tried to reach out to me. I can be reached via phone at ###-###-#### or via email at ************************

  I have sent numerous emails to the deactivations email address they provided in the response and have never gotten a response.

  To resolve this issue I would simply need access or copies of all of my payroll records including Payroll records and W 3 tax filing info for all pay periods that occurred during the time their services were used. 

  Regards,
  

  
  
  
  ******* ******
  
  

  

  Business Response

  Date: 05/25/2023

  Paycor strives to provide outstanding professional and customized customer service to all existing and former customers. At this time, one of our associates will be reaching out to the customer to assist in resolving their needs. We look forward to working with the client to resolve this matter and assist with any payrollneeds that may arise in the future.

• Initial Complaint

  Date:05/12/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was a client of Paycor for many years. I decided to go with another company the beginning of this year. It was my fault that I did not download my 2022 quarterly reports. They deleted all my data from my account. I reached out and was told there was a charge to gain “Data access only”. I gave my banking information and got an email stating the next day I would gain access. That was early April. Now after a month and bank draft taking the money from my account I still have no access. Every time I call I am told by the phone message computer system that I am not a customer ( even though I paid and have confirming email ) to send an email to “deactivation” team. I have sent numerous emails and get the autogenerated we are looking into it. It’s now a month later I have requested some actual support person to call me back and got nothing. I have never gotten support or access even though I am a paying client. The only human available to speak with is the sales team. They have been kind giving my alternate emails and yet have not gotten a single reply. I have all my emails documents to prove what was done and a bank screenshot of my payment to Paycor. I have no idea if they are going to continue to remove money from my account. I have also reached out to my former customer service person both email and phone numerous times and have gotten no response or acknowledgment.. I am a currently paying client!!. There is zero support from this company if they decide you are not a customer. Payment for services means nothing. At this point I just want a refund of my money but there is no one to ask. I have never experienced such awful lack of service from any company. Rethink your decision if you consider this a company you want to do business with. The total lack of professionalism is staggering.

  

  Business Response

  Date: 05/18/2023

  We are sincerely sorry to hear about your experience and apologize for the frustrations and inconvenience caused. We place a high value on customer service, and your feedback concerns us.

  
  Upon review of your situation, we found that both our client care team and critical response team have made attempts to contact you via email to address your issue. Unfortunately, we have yet to receive a response to those attempts. We understand how crucial communication is during such moments, and we assure you we're committed to resolving this matter for you.

  
  We invite you to reply to the emails previously sent by our client care and critical response teams, or alternatively, you're welcome to reach out to us at ******************************. We understand you've faced challenges thus far and assure you that we're ready and eager to assist you further.

  
  Your concerns regarding your access to your data, your account status, and your payments are of utmost importance to us. We would like to address each one and work with you to find a resolution. We're keen to ensure that all our clients receive the level of service they deserve and we'd appreciate the opportunity to make things right.

  
  We apologize again for any inconvenience caused and look forward to hearing from you so we can resolve this matter to your satisfaction.

  Customer Answer

  Date: 05/18/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  
  
  Regards,
  
  
  
  ***** ****
  

• Initial Complaint

  Date:05/08/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was a client with Paycor for years. We ended up switching to a different payroll provider due to the lack of support from Paycor. I have been trying to call and get payroll and 941 reports for the second quarter of 2020, which was during the time I was using Paycor and no one there has tried to help at all. They give you an email, which you do not get a response to and I have no way to log in and get the reports myself. My issue is that I was paying them for these reports during the time period that I am requesting. Reaching anyone competent in their office seems impossible at this point.

  

  Business Response

  Date: 05/10/2023

  Thank you for reaching out and expressing your concerns. We're sorry to hear about the issues you've experienced. At Paycor, we take the satisfaction of our clients very seriously and apologize if you feel you have not received the support you expected.
  

  We understand your need for the Q2 2020 payroll and 941 reports. As per our records, our team had sent you a quote for providing access to these reports. Due to our policy, we are unable to grant unlimited free access to our system to former clients.

  However, we are more than willing to assist you if you agree to the terms outlined in the quote. Please email us at ****************************** if you wish to proceed, and we will promptly grant you access to the required reports.

  We value the years you were with us as a client and want to make sure that this final aspect of our relationship is resolved to your satisfaction.

  Customer Answer

  Date: 05/12/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ** ********, and have determined that this does not resolve my complaint.  For your reference, reasons for rejection are included below.
  
  
  Regards,
  
  
  
  ******* *****

   

  I disagree with this. I had you run these same reports two years ago for another company that I had enrolled in your payroll program and it was free. The only thing consistent is that both times I have had to go to the BBB because of the horrible support that your company offers, which is why I left in the first place.
  
  

  

  Business Response

  Date: 05/16/2023

  Thank
  you for your feedback. We understand your concerns and regret any
  dissatisfaction you've experienced with our services.
  
  As per
  our current policies, we require a fee for former client reports.
  While we understand that this may not align with your expectations, it is a
  policy that we apply to all our clients to ensure fairness and
  sustainability in our services.
  
  We value
  your understanding in this matter and deeply regret any inconvenience this may
  cause.

• Initial Complaint

  Date:05/05/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We were offered an agreement for payroll services. We were pursued aggressively and told we could sign a contract that is at no obligation to us to start just locks in a price. We decided to not go forward as the company was acquired and we were recently charged $90,000 and have not heard from company after calls and e-mails telling us we would not be charged.

  

  Business Response

  Date: 05/12/2023

  Thank you for sharing your feedback with us. We understand that there appears to have been some misunderstanding in regards to the billing of your payroll services.
  

  We would like to clarify that our intention has always been to provide clear, transparent information about our services and charges. Any confusion that may have occurred is not a reflection of our usual business standards.
  We appreciate your patience as we work on this matter. One of our sales managers has been actively involved in understanding the situation better.

  Our team is dedicated to ensuring that all our clients receive the highest level of service and satisfaction, and we are working diligently to address your concerns.
  Please continue to communicate with our sales manager regarding this matter. Your feedback is important to us, and we are committed to understanding and addressing your concerns.

• Initial Complaint

  Date:05/04/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been contacting paycor since febuarary 28th 2023 they had money pulled out of my account and I wanted to be informed as to why. I opened up a case and proceeded to also close the account. since then I have sent emails requesting information and have also had money taken out of my account again. I have called and I have been told my account has been escalated to management and that they will be contacting me yet I have yet to receieve a phone call from anyone. my accounthas yet to be closed with them and they have yet to explain the billing issues. Not sure who else to contact because all the answers I receive from paycor is that a manager will contact me with in 24hrs and yet no one does

  

  Business Response

  Date: 05/10/2023

  Paycor strives to provide outstanding professional and customized customer service to all existing and former customers. At this time, one of our associates has reached out to the customer to assist in resolving their needs. We look forward to working with the client to resolve this matter and assist with any payroll needs that may arise in the future.

• Initial Complaint

  Date:04/27/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was attempting to set up payroll with this company for my 8 employees, and workman's comp with their associate, in which I was given clear quotes with the rates and assured it would be no problem.
  
  In the beginning, they were responsive immediately when it was time to take my application and get me to sign all kinds of agreements, and after sending me documentation with the rates and such, they asked me to send info for my 8 employees, including routing and account numbers.
  
  Upon sending all this sensitive info, they never contacted me back. I had been emailing them for days asking what's next, struggling to get in contact. They didn't answer any calls to their offices or their mobile phones, and I had to call the corporate office only to find out that they "couldn't do business" with me & providing me no further information.
  
  After sending another more assertive email, I finally had Luke M**** from Paycor tell me that it was due to my credit, when all throughout our conversations he said the worst that could happen with bad credit would be having to submit payroll hours 4 days in advance (Monday to be paid Friday).
  
  I feel like I've been scammed for all my employees & my own sensitive info, and refused any reasonable explanation that makes sense, as we had already discussed my credit situation previously and I was reassured it wouldn't be an issue.
  
  Paycor's Luke M**** & his Workman's Comp partner Cameron F**** scammed me for all of our information it feels like, and I feel very insecure about all this information floating around. They should have told me sometime between me signing all their contracts & submitting all this info that this wouldn't be feasible, but they obviously waited for all the sensitive info & disappeared without even providing an explanation, and I want this to be documented just in case myself or my employees discover any issues with bank accounts and/or social security numbers, so we can trace the source of the fraud if it were to occur.

  

  Business Response

  Date: 05/03/2023

  We appreciate you bringing this matter to our attention, and we are committed to addressing your concerns in a transparent and professional manner. Please allow us to clarify the circumstances that led to the termination of our business relationship.
  
  During the initial stages of your application, our team conducted an enhanced due diligence review as part of the onboarding process. While carrying out this review, we discovered multiple fraud red flags, which raised concerns about the potential for fraudulent activity. In order to protect Paycor and our clients, we made the decision to terminate our business relationship with you.
  
  We understand your concerns about the sensitive information you provided during the application process. Please rest assured that Paycor adheres to strict security measures and complies with all applicable laws and regulations to ensure the protection of personal information. Any data that you shared with us during the application process will be securely stored and protected according to industry best practices.
  
  As a responsible organization, we have an obligation to prioritize the security and well-being of our clients and their employees. In light of the evidence we discovered during our review, we had no choice but to discontinue our services. We apologize for any inconvenience or confusion this may have caused, and we hope that this explanation addresses your concerns.

  Customer Answer

  Date: 05/03/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, reasons for rejection are included below.

  There is absolutely no fraud taking place with my accounts, not now and not ever, and I have been in business for the past 3 years without any single type of incident or even a single overdraft fee in my account, no days of payroll missed, no waiting for another check to cover something, nothing close.

  I have been working my business with the utmost responsibility & if they claim any type of fraud or fraudulent flags, I need to know what these are, where they are stemming from, and how I can resolve these matters, because obviously there is a big mistake and it is infuriating to have to struggle so much because of something in some report that nobody will explain to me.

  My business credit report is flawless, and the attached account has never had an overdraft. I can prove I have had no issues with my bank, or any of the people I've done business with over the years, and it's infuriating to have somebody see something in some computer someplace that might have nothing to do with me and refuse me service, and then refuse me insight as to what this was that caused this so that I can remedy it.

  Sometimes, your little reports might not have the correct or current information, and furthermore I deserve the decency and respect as a client or potential client to be issued a denial or rejection, instead of just ignoring me, refusing to contact me, not answering phone calls, not returning voicemails, and treating me like persona non grata, as if I am a leper now that some computer said something, even though I am attempting to pay my own people with my own money and not asking for any extension of credit. Where is the liability? All they'd have to do is make money off of my fees, nobody is asking for anything special.

  That being said, I reject the entire premise of this response letter, and it does not address the fact that a client who, in the beginning, had been harassed by your employees via phone and email sunup to sundown to e-sign contracts and sign up, that they just decided to ignore the person the moment a little red flag came up, and that there was no decency among the lot of them to explain to them the situation until a week passed & I had to become assertive in my communication, and up to this date they refuse to explain to me exactly why they won't do business with me, other than to tell me about some little red flags.

  Regards,
  
  
  
  **** ********
  
  

  

  Business Response

  Date: 05/18/2023

  We appreciate your concerns and understand your frustration. As a company, we have stringent risk management protocols that occasionally result in the flagging of certain accounts based on specific patterns or activities. These actions do not reflect on the character or business practices of the individual or company involved, but are a standard part of our operations.
  
  While we empathize with your situation, we're unable to disclose specific details about these flagged concerns due to our established policies. We regret any inconvenience this has caused and appreciate your understanding.
  
  Your feedback is valuable to us and we assure you that we treat all our customers with the utmost respect and professionalism.

• Initial Complaint

  Date:04/21/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Our payroll company, Paycor, had a coding miscalculation when our payroll was processed. We identified the error immediately that was significantly overpaying staff and taxes and notified Paycor within 5 minutes of spotting the issue. 
  The verified same-day that they would reverse the payroll, however the full amount was withdrawn from our bank account the next day as an unauthorized charge. 
  We are currently having to work with our staff to collect overpayment of wages, this is taking hours of multiple staff's time. And Paycor withdrew additional funds for taxes to account for the corrected payroll processing. They are currently holding over $83,000 of our money and have provided no communication about the timeline of returning the funds they are inappropriately holding. As a small business non-profit this is significantly impacting our business operations, we are disputing this amount with our bank and contemplating a police report if we don't hear from them by noon today. 

  

  Business Response

  Date: 04/27/2023

  Our client care team has been in contact with the client and continues to work towards a resolution. 

• Initial Complaint

  Date:04/17/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In December we signed up with Paycor for 4 payroll accounts. After not hearing from them for over one month, we decided to severe all ties. Nothing was ever completed, there was never a payroll.
  They have withdrawn 6421.51 from our payroll accounts to date. I have reached out to them and there has never been resolve. I received an invoice today 4/17/23 = 5955.37. I have blocked their account in our bank.
  I sent an email to designated department today 4/17/23 and this is the message I received
  
  Message blocked
  Your message to ************************ has been blocked. See technical details below for more information.
  
  I am beyond frustrated. I was hoping BBB could help resolve this issue

  

  Business Response

  Date: 04/20/2023

  Our regional sales director has reached out to the client addressing all concerns. If the client has any further questions our sales director will be more than happy to discuss in more detail. 

  

  Business Response

  Date: 05/04/2023

  Our regional sales director has reached out to the client to work towards a resolution

  Customer Answer

  Date: 05/10/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ** ********, and have determined that this does not resolve my complaint.  For your reference, reasons for rejection are included below.

  
       * Has the company addressed the issues of this dispute? No
       * If not, why? 
       * If an offer of resolution was made, has the company fulfilled the proposed offer? No

  I will not keep spending time with this issue.  Paycor is not professional and I would advise anyone thinking of using Payor to beware.

  I will close this case, in the hopes that this complaint is posted on BBB website
  
  
  Regards,
  
  
  ***** ****
  
  

  
  

• Initial Complaint

  Date:04/02/2023

  Type:Delivery Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Business name: ******* ***** *****. None of our employees have received their W-2 and Paycor will not help us address the issue. It is impossible to get a hold of anyone at the company. The only way I was able to reach someone was by calling their sales line. And that was in January. We closed our account in 2022 and no longer have access to our account. Our employees need their 2022 W-2s.

  

  Business Response

  Date: 04/03/2023

  An extended access quote was emailed to the client on 3/21 and the client did not respond. Client will need to sign quote before we are able to release any information. 

  Customer Answer

  Date: 04/10/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, reasons for rejection are included below.

  1. What email was it sent to? It needs to be sent to my partner ****************** and copy myself at ************************

  2. What needs to be quoted? Resend the W-2s. Email them to the employees. Do something. They have already been paid for. They were never delivered. We have been trying to get this resolved since January. 

  
  
  Regards,
  
  
  
  ****** ********
  
  

  

  Business Response

  Date: 04/13/2023

  Our customer support team has been in contact with the client to work to resolve. 

  Customer Answer

  Date: 04/17/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, reasons for rejection are included below.

  1. The issue has not been resolved. It is not past the tax deadline and our employees have not received their w2s

  
  
  Regards,
  
  
  
  ****** ********
  
  

  

  Business Response

  Date: 04/17/2023

  The client has been provided all 2022 W2s via ********* this morning and a separate email confirming these have been sent. 

  Customer Answer

  Date: 04/17/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  
  
  Regards,
  
  
  
  ****** ********