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Business Profile

Tire Dealers

Tire Discounters, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Tire Discounters, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Tire Discounters, Inc. has 199 locations, listed below.

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    Customer Review Ratings

    1.36/5 stars

    Average of 112 Customer Reviews

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    Review Details

    • Review fromIsabelle C

      Date: 06/21/2024

      1 star

      Isabelle C

      Date: 06/21/2024

      I asked them to fill my HVAC because it was out and my AC wasn’t working. When they called to tell me that my car was done, They mentioned that my AC compressor needed to be replaced and that they filled it with HVAC, but the AC wouldn’t even work. It didn’t make sense to me that they would charge me over $300 to fill the HVAC, when they knew that my AC compressor was broken. I feel basically scammed because i paid all that money that i really cant afford right now and my ac doesnt even work. They should’ve called to tell me first that my ac compressor was broken before filling it with hvac and charging me over $300. Im upset and wont be going back to tire discounters after this.

      Tire Discounters, Inc.

      Date: 06/29/2024

      We apologize for not meeting your expectations. We pride ourselves on delivering outstanding customer service and would like to gather more details from you to address your concerns.  Please email support@tirediscounters with details about your experience, invoice #, and provide your contact information.  We look forward to hearing from you soon!
    • Review fromElizabeth P

      Date: 06/17/2024

      1 star

      Elizabeth P

      Date: 06/17/2024

      Took my truck in to Tire Discounters for tire balancing (requested that the weights be put on the inside) and an alignment on May 24, they took my truck for a test drive and then brought it to the front claiming it was done. I was then told that they couldn’t do the balance because the tires were choppy. I paid $143.09 for the alignment and left. I pull out on to ********** Road and immediately notice the steering wheel is off 15 degrees to the right. I called to tell them and they said to bring it back. I return and explain to them that I know the tires have some wear but I would like them balanced for where they are right now and to please put the weights on the inside. And the alignment is not done properly as the steering wheel is off. I also explained that I did not want them to test drive the truck without me. Again I wait - and after a couple hours I watch my truck leave the facility. Upon returning they pull it up in front and tell me I’m all set. The wheels have weights on the outside with the clips not even on properly and I start the truck to find I have a Stabilitrak error code. I refuse to pay for the balance as they didn’t do what I asked and it cost me more money to take it to a real garage to have the alignment and stabilitrak code resolved. I would avoid this place. Scammers and liars. I also listened to the employees at the counter tell customers that it is “illegal” to have tires on their car that are older than 6 years old. They also stated that tires have an expiration date. Tires do in fact have a date code - that is a manufacturering date- not an expiration date. There is no law either.

      Tire Discounters, Inc.

      Date: 06/22/2024

      While I know this was a situation that shouldn't have happened, I'm glad we could make it right. Thank you for making us aware of the situation and as always stay safe!
    • Review fromJames F

      Date: 06/12/2024

      1 star

      James F

      Date: 06/12/2024

      As valued customers we brought our car into the Washington court house store. There we were met with very angry and poor customer service by Mr. D***** the general manager. He told us our less than a year tires were perfect as we heard loud noise. Three weeks later week bring it back into the store and he tells us we need to buy two new tires due to severe wear and new shocks. Thousands of dollars have been spent at this store and never an issue with past managers. This guy has been very rude. Stated that my wife and I have been very rude. Also threw his business card at me when I asked for his information. I was also told I could have his managers information. I highly recommend not going to this place.

      Tire Discounters, Inc.

      Date: 06/21/2024

      If you wouldn't mind, wed like to investigate this for you. Please email your contact information and a copy of your review to ******************************** we would greatly appreciate it.  Thank you for letting us know!
    • Review fromJohn S

      Date: 06/11/2024

      5 stars

      John S

      Date: 06/11/2024

      High praise for Antonio Gil J***** at Newport, Kentucky location. Had a bolt in tire while traveling with an in-law and her grandson. We’re from out of town and anticipated long wait but Antonio had vehicle fixed within 30 minutes. Needless to say I was pleasantly surprised and very grateful. Thanks, Antonio!

      Tire Discounters, Inc.

      Date: 06/21/2024

      Way to go *******! Thank you for the review and for letting us know about your excellent experience.
    • Review fromCynthia B

      Date: 06/03/2024

      1 star

      Cynthia B

      Date: 06/03/2024

      Worst customer service ever. I schedule an appointment for 8 AM on Monday morning. They tell me they have the tires in. I show up at 8 AM. Only one other client is in front of me, and I have an appointment they don’t from what I over hear. I went for a walk at about 9:10 I show back up and my jeep, with tires are still on the jeep. Granted it is on the lift. At about 9:45 I asked how long it would be for a service that should only take an hour to an hour and a half max with alignment. 10:45 as I’m pacing back-and-forth getting visibly upset at how long it’s taking for something that should’ve been an hour and a half at the most just for the service the gentleman working the front counter comes up and informs me that they don’t have the tires and that he had expected them at around 8:30 but they still weren’t here. The driver was running behind. I immediately ask him why the 2 1/2 hours Into this experience, I am only just finding out that the tires aren’t even here. I explained that I would like a little bit of transparency and had I known I could’ve adjusted my schedule to what they were dealing with. He tells me that the tires are on the way at about 11. I tell him I have to leave as I tell him to put my old tires back on my jeep I go inside. When I come outside, I see that they have one tire on my jeep and it’s new I tell them what are you doing? He’s like well you tires arrived. I look at him and say but I told you to put on the old ones I’d rather not give you $1000 worth of my money if this is how you treat customers. And then with one new tire on the jeep I felt obligated to allow them to install the new tires. I’m amazed at the lack of concern they have for customers time and frankly patience.

      Tire Discounters, Inc.

      Date: 06/21/2024

      If you could, please email us at ******************************** with a copy of your review and the phone number used for the visit. We'd like to investigate what happened so we can work to fix this for you and our future customers.
    • Review fromElizabeth G

      Date: 06/03/2024

      1 star

      Elizabeth G

      Date: 06/03/2024

      Went to the Madison, TN location as my brakes were squealing. Had just had them serviced by another company that did a terrible job so I wanted them redone. The first technician told me that my brakes and rotors were perfectly fine. I talked to another and told her that I wanted the front pads redone so the squealing would stop. I was never given a price estimate. They were advertising pads and rotors for $269/axel so I figured just front pads would be about $200. After 3 hours of waiting, my vehicle was done. I had just taken out their credit card so I asked to use that. I was never told a price at the register, but signed the screen agreeing to the terms of the card. I got home and realized they charged me $1140. After waiting quite a while to hear from anyone, I finally got a call from Tristan, the regional manager. He lied several times on the phone, telling me they have it on camera that I was told a price but then admitted he never heard me be told a price. He refused to refund anything.

      Tire Discounters, Inc.

      Date: 06/21/2024

      I apologize we did not meet your expectations, however, we have provided proof to both you and the credit card company that you were aware of the cost in the form of the signed invoice and work order showing the pricing clearly listed. 
    • Review fromJerry R

      Date: 06/02/2024

      1 star

      Jerry R

      Date: 06/02/2024

      I was told that i would get a $100 rebate with a 4 tire purchase over $1000. Even though i made an appointment at 8:30 am, it took 4 hrs to complete mounting 4 tires on my vehicle. Then, when i went to check out, they said that my credit application was rejected, even though i have perfect credit with an 815 rating. The manager said that there was nothing he could do and that i wont get the rebate. i feel that i was scammed. I have been a lifelong customer.

      Tire Discounters, Inc.

      Date: 06/21/2024

      I apologize for your experience but unfortunately everything regarding the credit card is handled by *************** We are unable to effect their decision or see why an application was rejected. Given the information you've shared I would recommend reaching out to them directly to find out what might have happened.
    • Review fromPat P

      Date: 05/14/2024

      1 star

      Pat P

      Date: 05/14/2024

      I’ve been going to tire discounters in Northern Kentucky on Valley Plaza Parkway for about eight or nine years now. Recently every time I take the vehicle in, they make a mistake or don’t finish the job. The last two times I had to take the vehicle back for them to finish the work. This last time I took it back and they said I needed additional parts and they wanted me to wait until they could get to it and I said I’m done with you and I will never go back to this tire discounters again. I recommend not going here, as they are having problems and I see that their business has really dropped.

      Tire Discounters, Inc.

      Date: 05/18/2024

      Our apologies that we did not meet your expectations and we would like to look more into what happened. If you could please send your contact information with a copy of your review to ********************************* we would greatly appreciate it. Thank you for letting us know!
    • Review fromSarah E

      Date: 05/06/2024

      1 star

      Sarah E

      Date: 05/06/2024

      E galbraith rd in Cincinnati general manager and service manager hitting weed pens and smoking cigarettes in the shop completely unprofessional refused to fix my tire and insisted I needed a new one when it was only a year old and the nail was in the center definitely won't be back

      Tire Discounters, Inc.

      Date: 05/18/2024

      Our apologies that we did not meet your expectations and we would like to look more into what happened. If you could please send your contact information with a copy of your review to ********************************* we would greatly appreciate it. Thank you for letting us know!
    • Review fromChris B

      Date: 04/09/2024

      1 star

      Chris B

      Date: 04/09/2024

      Bad service Middletown Ohio went in for an oil change they tried to charge me $35 more for taxes Shop fees because it was diesel sign said 129 they wanted 169

      Tire Discounters, Inc.

      Date: 05/18/2024

      Our apologies that we did not meet your expectations and appreciate you taking the time to submit this feedback. Thank you!

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