Reviews

This profile includes reviews for Cintas Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Cintas Corporation has 403 locations, listed below.

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  Cintas Corporation

  6800 Cintas Blvd. Mason, OH 45040

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  Cintas Corporation

  PO Box 9188 Baltimore, MD 21222-0188

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  Cintas Corporation

  15 Eisenhower Dr Westbrook, ME 04092-2002

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  Cintas Canada Ltd

  410 Old Vernon Rd Kelowna, BC V1X 4R2

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  Cintas Corporation

  P.O. Box 141, 126 Van Luven Road Napanee, ON K7R 3M3

Review Details

• Review fromEric K

  Date: 05/15/2023

  1 star
  I was charged over 12 months for items that were never in my facility and equipment that was never installed. Refused to provide a reimbursement. This is happened across multiple companies where they’ve been utilized. The whole company is fraudulent.

• Review fromJose O

  Date: 05/13/2023

  1 star
  Scam big time. They had someone sign a contract for 5 years that had no authority to make decisions after my original contract ended and told me that I didn't need to sign as long as someone signed never told me about a renewal never spoke prices stay away.

• Review fromDenis B

  Date: 05/01/2023

  1 star
  Terrible! It all sound great but the prices continue to rise and then at the end they make you buy the rugs. Buy your own on ****!

• Review fromJess C

  Date: 04/17/2023

  1 star
  CRIMINAL!!! BEWARE - SCAM!!!! Do not do business with this company EVER!!!!

• Review fromAdam R

  Date: 04/16/2023

  1 star
  Poor Professionalism. Neglected to inform of $159.00 in fees added to the bill that was not agreed upon.

• Review fromScott W

  Date: 04/03/2023

  1 star
  I join the others reviews below when saying I would NEVER do business with ANY of its divisions ever again. They are all liars and con artists. I met with a salesman about having weekly rug service for our office. I mentioned in our meeting that one of their competitors had been to visit and wanted me to sign a 5 year contract. I told him I would NEVER sign a 5 year contract with anyone, let alone a rug cleaning company. While I was attempting to review the contract, he talked incessantly about this service and that service and on and on. During is constant rambling, he failed to mention that there contract was ALSO for 5 years, which is stated in small print and easily missed when looking up and down to make eye contact with someone who won't stop talking. He also failed to mention that the rugs he was going to provide were not the type I asked for, but rather their most expensive line. I know nothing about rugs, so when I asked him for the mid level style, I foolishly believed he was actually providing me what I'd asked for. Two sales people later, I asked to discontinue our service after 2 years only to learn NOW that *** knew what he was doing by distracting me. Why would I sign a 5 year contract immediately following the statement, "I would never sign a 5 year contract!" So I asked to speak to the manager who of course is also now been replaced, to which he replied "I'm sorry but you signed the contract. Perhaps you should have read it more closely." Then there's the fire division who told me I need to have all of these things in our office inspected annually and our extinguishers serviced etc. Only to discover from the Fire Marshall that everything except the extinguisher servicing was a complete lie!

• Review fromLindsey V

  Date: 03/17/2023

  1 star
  The worst experience. Sales rep said there really is no contract and you can cancel at any time if you are unsatisfied or don’t need the services. They double billed me. They raised the prices without telling me. They are all horribly rude when you try to call and get anything resolved. They are condescending when trying to cancel and now telling me they will send me to collections if I don’t pay for 60 months when their sales rep lied and said there was no contract just had to spend a certain amount per month . I don’t need the service I am a small business and was fed up with their bad customer service and prices

• Review fromDat T

  Date: 03/09/2023

  1 star
  If you want to work with a company thay is based off lies & deceptions, this is the company you should use. Be ready to be billed 5-10x what you agree to and not receive and goods or services. They will auto bill you on weeks they don’t show up. They will charge you for products you don’t use. And when you try to reach out to discuss, they will send you to 20 different departments that don’t communicate with each other. They will tell you it’s a different department that’s billing you. Very very unethical business practices by this company. Beware, every complaint you see regarding cintas is 100% accurate in describing their business practices.

• Review fromJOSE A

  Date: 03/07/2023

  1 star
  DO NOT USE CINTAS! I hired the company 5 years ago for uniforms of a 20 employees company. The salesman promised great quality cleaning and customer service and yearly increases of about 10-15 cents increases per year to keep the cost down. IT IS NOT TRUE. CINTAS was missing garments to take with them for cleaning service almost every week and immediately they were charging for replacing those missing garments so, I started calling the very poor customer service but it is a waste of time to be placed on hold for long periods of time and then charge increases were far over what the amount that the salesman had promised at the beginning of the service so, to the point that in 5 years had double the cost of the service without notice.
  I tried to cancel the contract after 2 years of overpayments and awful service but, Cintas was trying to change the whole contract's remaining amount to cancel it, so I refused to pay that amount and just keep it up but they stopped coming to pick up the garments two years ago and still changing at monthly basis.
  Finally today I bought out the contract just to don't have any other monthly charge from Cintas without even bothering to go to my shop at all, even quite more offensive was that they tried to renew my contract again offering cost reduction and great service. WHAT AN AWFUL COMPANY. Unfortunately, taking them to court would turn into a higher expense than the contract buyout amount.

• Review fromBrianne D

  Date: 03/07/2023

  1 star
  They wash then immediately roll up their rugs. They get moldy and smell terrible. What is the point of even washing them in the first place?