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Business Profile

Uniforms

Cintas Corporation

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cintas Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cintas Corporation has 403 locations, listed below.

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    Customer Review Ratings

    1.15/5 stars

    Average of 143 Customer Reviews

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    Review Details

    • Review fromMorgan B

      Date: 02/22/2023

      1 star
      I NEVER go out of the way to do a negative review I'm all for the 10/10s however this has been the most unprofessional, outdated, and inconsistent service I have ever used for a business. I wanted to use their services to lighten my work load and keep things cost efficient. I had one day out of the year + using there services were I felt happy about the decision I made. They had poor customer service skills all the way from the salesmans knowledge, to the guys who come in to set up/trade-off all the way to finances I would look into their competitors
    • Review fromKelly R

      Date: 02/09/2023

      1 star
      DO NOT USE Cintas!
      Our company was promised they would help manage cleaning supplies and cost. However that is not the truth. They replace items that are not used up just so they can charge you. They'll leave an excess of items, so they can charge you.
      You'll have to stalk your delivery person to make sure they don't charge you, because even though you don't get the item, they still will charge you!
      Not to mention, you are led to believe you can cancel anytime by the salesman. But you are not given time to read the contract and will be locked in for 5 years. And they will hold that over you!!
      Cintas is a waste of your MONEY!!!
    • Review fromGina K

      Date: 01/19/2023

      1 star
      ABSOLUTELY THE WORST COMPANY IN EXISTENCE!!!! I can mirror all the horrible reviews that are here. Everyone of them is so true! Service is terrible, management is even worse if that is possible, bunch of LYING salesmen and upper management, worse communication I have every experienced in a company and YES they DO bill you for services and goods you NEVER received and YES they do just say oops. Prices are insane, buyout is unrealistic and make sure if you have a contract you see where you have to send a certified letter no more than 180 days but no less than 90 days in advance of the expiration of the current term or they will AUTOMATICALLY renew you! DO NOT DO BUSINESS with this scamming, thieving, malicious, and unethical company! I hope all of you that have hired an attorney WIN WIN WIN! It is like dealing with the devil himself! Please post a review to let us know how it goes.
    • Review fromStephan T

      Date: 01/17/2023

      1 star
      Their billing department in dishonest and incompetent. I received bills for service that we did not receive, and continue to be hounded for these disputed invoices by their billing department (even though I now work for a different company), including 6AM calls on my personal phone.
    • Review fromoakwood auto s

      Date: 01/11/2023

      1 star
      Do not sign a contract with this company these people are scams it took me 3 yrs to find out. As a paying customer they keep holding my cheques and not depositing my payments and charging me interest for none payment when my cheques is just sitting on their desk. We did signed a contract but we signed up for good professional service which we didn't receive so just because we just decided to cancel after months of being giving the run around they came up with an amount of over $4000 to cancel for a trash service. So please be careful if you are dealing with this company if you considering doing business with this company i would suggest you take your business elsewhere to avoid a lot of headache and problems.
    • Review fromMatt D

      Date: 01/03/2023

      1 star
      Never use this company. They are the epitome of corporate greed. Over price everything.
      Sales Rep lies about contract. You are stuck for 5 years unless you get a lawyer.
      They are the worse of the worse.
    • Review fromDavid M

      Date: 12/19/2022

      1 star
      Seriously unethical business practices. I am having my lawyer trying to get me out of the contract they say I am locked into.
      When I bought the business in August the left hand had no idea what the right hand was doing. 2 different branch offices were basically saying I had an account with them. Then it has taken 2 months for the branches to figure out who was billing me. getting double billed. I can't get away from them.
      Absolutely do not do business with them.
    • Review fromtung L

      Date: 12/12/2022

      1 star
      Charge min. of $ 960.00 for two hrs service call regardless the outcome of the fix, sound like money pit to me. Deal with braches in Baltimore MD area, watch out, try @ your own risk.
    • Review fromKaren F

      Date: 12/07/2022

      1 star
      We have been billed multiple times for services we never received. I have called a number of times to complain and have told them we didn't want their services (not that they showed up or even did a good job!). Now I have another bill for $700. Their AR department is rude and unhelpful. I ended up having to call our service rep to get resolution (which he didn't correct!). They get you in by promising nice holders (toilet paper/paper towel) and once they are installed you can't stop unless they remove them (they are attached to the walls!). They are a bunch of crooks!
    • Review fromAnthony B

      Date: 11/17/2022

      1 star
      I have a few negative things I could say but I'll say just one.
      For some reason a simple change from short sleeve uniform shirt to Long Sleeve and only 4 cant even be done correctly and yet they continue to charge for double that when the employee hasn't had the correct uniforms for just about a month now.

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