Reviews
This profile includes reviews for Black Forest Decor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 610 Customer Reviews
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Review fromTeresa A
Date: 04/15/2025
5 starsTeresa A
Date: 04/15/2025
I recently ordered from this company and had a small issue with my order. I reached out to them via email and less than 24 hours received a response with an immediate resolution. Very impressive, and I would definitely use them again.
Black Forest Decor, LLC
Date: 04/16/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromDiane G
Date: 04/11/2025
5 starsDiane G
Date: 04/11/2025
Great customer service! (*** was wonderful)Good quality American made products sold here! I highly recommend!Black Forest Decor, LLC
Date: 04/14/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromDeborah R
Date: 04/09/2025
5 starsDeborah R
Date: 04/09/2025
Very happy with the quick response I received from Chelsie with my order. I am not a new customer to ******************** as I have ordered many things from them and will continue to do so in the future.Black Forest Decor, LLC
Date: 04/10/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review frommari A
Date: 04/08/2025
5 starsmari A
Date: 04/08/2025
***** **** was so exceptional providing me with highly professional customer service. She was knowledgeable about the product & provided great insight. Because of her I ordered the rug,Black Forest Decor, LLC
Date: 04/09/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromLaura C
Date: 04/08/2025
5 starsLaura C
Date: 04/08/2025
there was a mix-up on whether or not my order was actually placed. left an email for customer service and they responded almost immediately. by the next morning everything was resolved and ready to go. i am looking forward to receiving all the fun things i ordered.Black Forest Decor, LLC
Date: 04/09/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromBarbara M
Date: 04/07/2025
5 starsBarbara M
Date: 04/07/2025
I have ordered several items in the past few years....I love each and every item and have never been disappointed. Great service...super nice people. Buy with confidence. Thank You Black Forest!Black Forest Decor, LLC
Date: 04/08/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromBunee B L
Date: 04/04/2025
5 starsBunee B L
Date: 04/04/2025
I've. Had very good experiences with all of my purchases. Top quality products from them and their vendors. ******* in customer support is great. She is very helpful and responsive to your needs. Thank you ****** for your immediate attention to my issue. *********************Black Forest Decor, LLC
Date: 04/07/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromJAMES D
Date: 04/03/2025
5 starsJAMES D
Date: 04/03/2025
Contacted customer service about a catalog issue. i had a response within hours and cleared up any confusion on my part. Great job!Black Forest Decor, LLC
Date: 04/07/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromNancy J
Date: 04/01/2025
5 starsNancy J
Date: 04/01/2025
First of all, I really like the excellent quality of the products Black Forest Decor provides for all of us who gravitate to the mountains/wilderness/pines!!From start to finish, the ordering process is so easy to walk through and of course, the sales are an added plus!!Black Forest Decor, LLC
Date: 04/03/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromNANCY N
Date: 04/01/2025
5 starsNANCY N
Date: 04/01/2025
I ordered 2 unique towel bars from Black Forest Decor. The orders were quickly fulfilled and the items purchased were lovely and as pictured and described. One item was damaged during shipping, but customer service was outstanding and quickly made it right. I would.highlybrecommend.doing business with this company!Black Forest Decor, LLC
Date: 04/02/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****
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