Reviews
This profile includes reviews for Black Forest Decor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 610 Customer Reviews
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Review fromDIANE P
Date: 03/05/2025
5 starsDIANE P
Date: 03/05/2025
We recently painted our home and in the process moved furniture which led to extending our "bear and moose" theme to the second floor. I can always count on Black Forest Decor for ideas and quality products. Delivery time was reasonable and the one item with which I had an issue is being replaced. I'm delighted.
Black Forest Decor, LLC
Date: 03/07/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromKathleen J
Date: 02/12/2025
5 starsKathleen J
Date: 02/12/2025
As a Black Forest Decor customer for over a decade, I have always been thrilled with the beauty and quality of the merchandise. In a rare circumstance of needing to contact customer service, I was impressed with their exceptionally fast response, and the resolution was more than satisfactory. Black Forest Decor has earned my trust, and I will continue to be a lifelong customer.Black Forest Decor, LLC
Date: 02/14/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromBrenda F
Date: 02/11/2025
5 starsBrenda F
Date: 02/11/2025
My husband and I love the quality and great customer service that ********************** have. The only thing that we both would love more at this store, is more deer and elk options. We do have bear where we're at, but more deer and elk. I advise everyone we know to shop at this store.Black Forest Decor, LLC
Date: 02/13/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromChas A
Date: 02/07/2025
5 starsChas A
Date: 02/07/2025
Your team, and ******** in particular did a great job addressing the issue with my order. At no fault of your own Black forest offered to refund or replace my item with no questions asked. I truly appreciate the customer service that I received. Thanks again and I look forward to doing business with you again. **** ***** From **Black Forest Decor, LLC
Date: 02/10/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromRobert D
Date: 02/04/2025
5 starsRobert D
Date: 02/04/2025
Their customer service *** was very diligent and helpful in resolving a product defect issue that we experienced. ***** to customer service!*** *.Black Forest Decor, LLC
Date: 02/07/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromJoe Z
Date: 02/03/2025
5 starsJoe Z
Date: 02/03/2025
Very professionally done and very knowledgeable of the products I purchased.Black Forest Decor, LLC
Date: 02/07/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromGina M
Date: 01/30/2025
5 starsGina M
Date: 01/30/2025
**** was quick to answer my inquiry and super helpful with instructions for my return. I love buying from Black Forest Decor - excellent shop to do business with!Black Forest Decor, LLC
Date: 02/03/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromRobin R
Date: 01/28/2025
5 starsRobin R
Date: 01/28/2025
When I decorate my homes, I always go to Black Forest Decor! The options to choose from are amazing. My recent purchase was an antler chandelier and 2 sets of sconces. Everything came incredibly well packaged and are even more beautiful in person. I had a slight delay in an item, ***** was beyond helpful and always prompt with correspondence. I highly recommend Black Forest Decor!Black Forest Decor, LLC
Date: 01/30/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromMarge G
Date: 01/24/2025
5 starsMarge G
Date: 01/24/2025
A lamp I ordered came damaged in shipping. ***** did a great job immediately ordering me a replacement that came in a few days. Prompt, friendly service, beautiful lamp!Black Forest Decor, LLC
Date: 01/27/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****Review fromJacque W
Date: 01/23/2025
5 starsJacque W
Date: 01/23/2025
**************** is very responsive and reactive to correct any product or shipping issues. Besides the great products the **************** is also why I keep ordering from them. I usually have No Issues with my orders but once in a while things happen but are taken care of immediatelyBlack Forest Decor, LLC
Date: 01/27/2025
Hi! Thank you so much for your wonderful feedback and we're happy to have exceeded your expectations. Thanks, ****
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