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Business Profile

Wholesale Pet Foods

Petflow.com

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Petflow.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Petflow.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Petflow.com

      3747 Hecktown Rd Easton, PA 18045-2350

      BBB accredited business seal

    • Pet Flow LLC

      989 6th Ave Fl 18 New York, NY 10018-0796

    • PetFlow

      9340 W Martin Ave Las Vegas, NV 89148-6000

    Customer Review Ratings

    4.47

    Average of 87 Customer Reviews

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    Leave a Review

    Review Details

    • ANNA E

      Date: 07/30/2023

      Whitney provided OUTSTANDING Customer Service!! She assisted me with each of my questions, was patient, and knowledgeable ... I could NOT have asked for better customer service!!!

    • Marina S

      Date: 07/20/2023

      I would recommend staying clear of this company. Not only the way their whole system works is screwed up, you’ll either not get your order for way too long or if for whatever reason something
      G doesn’t go through they will tell you at some point days later when you think your order should already have arrived and then when you tell them to push the order through again they tell oops it’s no longer in stock, or they just for whatever reason forget to shop out your order like too many orders so yours isn’t important to get to you within the time they tell you it would.
      Customer service is beyond rude and clearly doesn’t want to work for them, there was maybe once a nice person on there but today was absolutely disgusting, how are they hiring such nasty people?! What is customer service? When you get a job servicing customers, it’s exactly what you need to do, hanging up is not an option to get away from the problems the customer service already made an issue. Sick company, ruins things for you and then has nasty people dealing with it.
      Do yourself a favor just stay away, it will all be fine till it’s not. Not a company to support.

    • Christine P

      Date: 07/19/2023

      PetFlow offers quality pet products and their prices are competitive. Their customer support is THE BEST! Better than any other seller I've ever ordered from (for many years now)! Customer support is above and beyond every single time! Very responsive and interactive before, during, and after any purchase. ~PittiesMAMA - Dayton, OH

    • Jeanette L

      Date: 07/07/2023

      These folks are amazing and have excellent customer service! Thier responses are always timely and you know you are dealing with folks who really love animals! I highly recommend Pet Flow for all of your animal supplies!!

    • Martine L

      Date: 07/07/2023

      After being told that my dogs favorite biscuits have been discontinued I contacted the manufacturer, they told me the biscuits were not discontinued and to order them from PetFlow.
      It was easy to order them from their website and my dogs favorite biscuits are on their way.
      Thank you I have a happy Bouvier.

    • Sheila C

      Date: 06/29/2023

      Love your services. Always helpful reliable and professional. Thank you!

    • Austin D

      Date: 06/29/2023

      Orders always arrive on time and customer service is quite helpful, on the first try too!
      They’re my go-to for any pet order needs.

    • Lori D

      Date: 06/24/2023

      I received excellent customer service to my question and concerns.

    • Nancy T

      Date: 06/20/2023

      Great Service & Pricing! It was easy to order online, my order arrived quickly, prices are fantastic! It was a GREAT experience. I will be using PET FLOW again.

    • Syl M

      Date: 06/09/2023

      Great prices and amazing customer service! Very friendly and helpful staff! My go to when ordering for my furry babies!

    Petflow.com is BBB Accredited.

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