Reviews

Review Details

• Review fromJoe C

  Date: 07/12/2023

  1 star
  SCAM DO NOT USE! They are typical bait & switch. Then when you try to cancel they harass you. If I could give 0 stars I would.

• Review fromChibi G

  Date: 07/07/2023

  5 stars
  I recently had to ship my car from Dallas TX to Irvine CA and my rep Mateo was vey helpful every step of the way! My car picked up and delivered on the days promised. Once it was confirmed with a driver I was provided the drivers number who I was able to communicate with once my vehicle was in transit.
  Oh I can’t forget the prices were very reasonable and I was offered a discount for shipping 2 vehicles even though they had to pick up on different dates. If you need your car shipped this is the company to go with, door to door customer satisfaction!

• Review fromJeremy G

  Date: 06/28/2023

  5 stars
  Michael is the agent I contacted for my vehicle to the shipped to Washington, Seattle, they came and picked up my vehicle with ease, good customer service and their fee for shipping is incredible.

• Review fromRaj M

  Date: 06/27/2023

  4 stars
  Except price change, rest all stuff was handled excellently by Mateo. Reachable and delivered as promised.

• Review fromMusadiq M

  Date: 06/15/2023

  1 star

  Musadiq M

  Date: 06/15/2023

  This company is a scam!
  They offered me very low prices of $1,500 from Seattle to Buffalo and then on the day of the pickup changed the rate to $2,500! Their excuse was the original driver is not agreeing to pickup anymore. I had signed a contract with them and this mess-up caused me to miss my flight.
  Do not trust their salespeople, they will promise you a pickup at your choice of date and time at a low price but essentially they are just scamming you into committing to them.
  They will later change the prices or become unresponsive. Please save yourself misery and don't work with them. For reference, my sales point of contact was James.

  US Star Trucking LLC

  Date: 06/16/2023

  On behalf of US Star Trucking LLC, I want to extend our apologies for your experience with my agent here. From our understanding, the carrier companies are solar company from us, due to the price of dieasel, the driver asked $1000 more than the agreed price on the contract. We sincerely regret this misfortunate incident and apologize for any inconvenience this may have caused. Thank you again for bringing this to my attention, and I sincerely appreciate your patience with us as we work to resolve this issue. I'm confident your next experience with our employees will be up to the high standard that you've come to expect from US Star Trucking LLC.

• Review fromCliff S

  Date: 06/15/2023

  5 stars
  Simon was very helpful and got me a better rate than I anticipated.

• Review fromRobert Y

  Date: 06/14/2023

  5 stars
  Very good to work with. Charlie is great.
  Worked hard to take care of my shipping. Due to nobody's fault my shipment need changed and Charlie refunded my $100 deposit within a couple hours. I would do business with him again whenever I need to shop an auto.
  Honest and trustworthy people NOT scammers in a world full of them. Hope this helps avoid problems.

• Review fromRebecca H

  Date: 06/09/2023

  5 stars
  This co held up their promise
  And very communicative. Other companies lied to me and were rude. This co is great. I’ll use again.

• Review fromWilfred P

  Date: 06/08/2023

  5 stars
  Andrew is the reason why I will continue to use this company for my transportation services. Super helpful and friendly and responds to me in a timely matter! Thanks for all your help Andrew!

• Review fromKathleen K

  Date: 06/02/2023

  4 stars
  They got our car here in record time. Good service. Price went up 100.00 but overall good experience