We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Digital Media

Daily Wire

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Media.

Reviews

Customer Review Ratings

3.82

Average of 258 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • John K

    Date: 05/22/2024

    John K

    Date: 05/22/2024

    Great policy on exchanging older unopened packages of blades for the newer packages of blades. I used the online chat feature and had all my questions and concerns answered.

    Daily Wire

    Date: 05/30/2024

    Hi ****, thank you so much for the great feedback about our Member Experience team! We are glad you were able to connect and get relevant answers so quickly with our online chat feature. You can always count on us to politely assist you with any of your questions. We are so grateful for your continued support!

  • Matt T

    Date: 05/22/2024

    Matt T

    Date: 05/22/2024

    Great communication and help with Jeremy's razors...My handle broke and customer service on the chat was super responsive and super quick to get me a fixed new handle in the mail. Greatly appreciated with customer help

    Daily Wire

    Date: 05/30/2024

    Hi ****, thank you so much for the great feedback about our Member Experience department! We are glad you were able to connect with our agents quickly and efficiently. We strive to deliver excellent customer service and are glad to hear that we successfully cared for your request a positive attitude! Thank you again for taking the time to let us know how we did and we are grateful for your continued support!

  • Timothy H

    Date: 05/22/2024

    Timothy H

    Date: 05/22/2024

    I had broken my razor handle and still had about 30 blades left and I couldn't find them on the site. I reached out to service and not only did they offer a new handle but also offered to send me the next generation blade and handle for free. That is the kind of customer service more companies need. Thank you again to Jeremys razors and Riley for being so helpful and going above and beyond. It is a pleasure to do business with your company

    Daily Wire

    Date: 05/30/2024

    Thank you ******* for the awesome review! We are so happy that you are enjoying our products and we are always excited to hear that our Membership Experience team was able to help you with your request. We strive to deliver excellent customer service and are glad to hear that we were successful in caring for your request with a friendly attitude! Thank you again for your compliments and we are grateful for your continued support!

  • James W

    Date: 05/19/2024

    James W

    Date: 05/19/2024

    "I am very pleased to do business with you-all."
    Prompt replies, clear communication, a more than fair resolution make for an unusual and satisfying interaction!
    ** *** *

    Daily Wire

    Date: 05/20/2024

    Thank you for the review, *****! We are happy to hear that our Member Experience team was able to assist you well. We hope that you continue to enjoy our products and content. Thank you for your support!

  • Ioana C

    Date: 05/18/2024

    Ioana C

    Date: 05/18/2024

    Riley was extremely prompt and helpful, offering all the info I needed. Very polite and even cheerful as well - that's something you don't see very often in customer service. Thank you for genuinely going above and beyond!!

    Daily Wire

    Date: 05/20/2024

    Thank you so much for the great review, *****! We are so glad to hear that one of our agents was able to help you in a satisfactory manner. We are so grateful for your continued support.

  • Jason H

    Date: 05/17/2024

    Jason H

    Date: 05/17/2024

    “Very helpful and went above and beyond, and worked very hard to fix the issue that I had. Very friendly and overall an incredible experience, can’t wait to continue to support the company."

    Daily Wire

    Date: 05/20/2024

    Hi *****, thank you so much for the great feedback! We strive to serve our members with our agents as quickly and efficiently as possible. We appreciate your support!

  • Jill F

    Date: 05/09/2024

    Jill F

    Date: 05/09/2024

    "I received an immediate response to my inquiry and have to give a thumbs up to the excellent customer service. Even a response is hard to get from companies nowadays…
    A+ to Jeremy's razors for their customer service!!!

    Daily Wire

    Date: 05/10/2024

    Hey *****  Thank you so much for the awesome review! We are incredibly happy that you are enjoying our products and are always excited to hear that our Membership Experience team was able to help you with your request! Thanks so much for taking the time to tell us and we are grateful for your continued support!

  • Erik K

    Date: 05/09/2024

    Erik K

    Date: 05/09/2024

    Jeremy's Razors are among the best I've ever used. Their delivery is always on time and I never worry about running out of razors. Thanks for a great service.

    Daily Wire

    Date: 05/10/2024

    Hi ****, thank you for letting us know that you enjoyed the support you received! We are happy you are enjoying our products. Thanks again for being a loyal member and for your continued support!

  • Daniel W

    Date: 05/08/2024

    Daniel W

    Date: 05/08/2024

    Excellent, trustworthy company. I've made several orders with no issues, until a package got lost recently. I reached out to see if they could look into it, and I got a response resolving my issue in a matter of minutes. Not only did they ship out a new order, but went above and beyond with a tumbler and a discount on my next purchase to make up for the trouble. Best support I've received anywhere, ever

    Daily Wire

    Date: 05/10/2024

    Hi ******* thank you so much for the wonderful compliments - we are honored! We strive to serve our members as quickly and efficiently as possible and are thrilled that you were met with agents who were able to assist you with excellence! We appreciate your continued support!

  • Misty K

    Date: 05/02/2024

    Misty K

    Date: 05/02/2024

    My husbands razor broke in transit on the way home from vacation. I emailed them about the issue with a picture and within 15 minutes, not only had they responded, but they had shipped out a new razor and a little bonus with it. That was the fastest and best customer service experience I have ever had with a company. Keep up the good work of standing behind your product.

    Daily Wire

    Date: 05/06/2024

    Hi *****, thank you so much for the wonderful compliments - we are honored! We strive to serve our members as quickly and efficiently as possible and we are so happy that you were met with agents who were able to assist you with excellence. We appreciate your support!

Daily Wire is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.