Reviews

This profile includes reviews for Metropolis Technologies Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Metropolis Technologies Inc. has 36 locations, listed below.

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  Metropolis Technologies Inc.

  Nashville, TN 37201-1935

• 

  Metropolis Technologies Inc.

  Indianapolis, IN 46204

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  Premier Parking Metropolis

  525 Shelby St. Detroit, MI 48226

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  Metropolis Technologies Inc.

  1314 7th St Fl 5 Santa Monica, CA 90401-1608

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  Metropolis Virginia, LLC

  34 Franklin Rd SW Roanoke, VA 24011

Review Details

• Review fromMilan P

  Date: 08/14/2024

  1 star
  My license plate was not detected within the website when I went to pay. I was told I would receive a bill in the mail if I didn’t pay on the app and never received that bill. Instead I received a parking fine a few weeks later. When I told them I couldn’t even pay through the app they did take my fine down but I still had to pay an extra “service fee” just for having to pay after the fact. I had to pay extra for a faulty system I will never park at a metropolis owned lot as they give tickets for their system not working.

• Review fromValerie B

  Date: 08/07/2024

  1 star
  I paid $25 to park for 3hr in a Metropolis lot. The company issued me a $75 parking ticket, claiming 1/ I had not paid, and 2/ I was parked in a completely different lot. I had to contact support multiple times to share my receipt and to point out that the timestamped photograph their attendant supplied could only have been taken in the parking lot that I had paid for. Metropolis first tried to reduce the fine to $20, then $0, but said I would have to pay the $5 processing fee. Finally after additional back and forth they agreed to close out the incorrectly issued ticket "as a courtesy." This feels very much like a scam to get people to pay to avoid the hassle of disputing tickets. I will not be parking with Metropolis in the future.

• Review fromRonald B

  Date: 07/27/2024

  1 star
  If I could give them zero stars, I would. I was charged $20 PLUS a $1 fee, for parking at a grocery store for 56 minutes. The lot is two hours free. The company refuses to do anything about it. I sent them my receipt from the grocery store proving I was making a purchase. They still charged me and refused to refund. Beware of this company. Avoid their lots at all costs. Once you give them your phone number and card they apparently can charge whatever they want with no consequences.

• Review fromFrank L

  Date: 07/26/2024

  1 star
  I have a recent experience with METROPOLIS Parking / Payments....( I'm not sure if there is a distinction. )
  On 7-25-2024, I reserved/prepaid parking at 164 Larned St , Detroit MI., a PARKWIZ site. Immediately adjacent and convening, ( I later learned) is a METROPOLIS Parking
  (154 Larned St).
  I was issued a violation citation from METROPOLIS Payments for unpaid parking on 'their' property.
  ($110.00 in total if one can believe?)
  The absence of any obvious distinction in operators, by vitue of signage or on-site attendant(s) is conspicuous, as is the vastly divergent fee schedule $20 vs $45
  for parking spaces within "inches " of each other. ( penalties being other damning evidence ).
  A reasonable, objective person would have to deem this blatant deceptive business on the part of one or both business entities.
  I have, since, also become aware of other similar and even dissimilar practices, reported on various customer reporting sites.
  I would urge BBB to affirmatively denounce such activities.

• Review fromGreg H

  Date: 07/25/2024

  1 star
  Don't park at ******************************** in the Green ***** Parking Garage...that is unless you want your car stolen like mine was. SP+ is worthless and offered no help, even after I asked for video footage of the garage and cars leaving between when I arrived and when I returned. "I am sorry sir; we do not have cameras in the garage. We also do not have records of cars coming and going." It is 2024...get with the time, or at least do something more than have 1 person patrolling 5 different lots at the airport.

• Review fromKaren T

  Date: 07/25/2024

  1 star
  This is the worst most crooked company and the prices are so inflated they are ripping people off.
  I received a parking citation because they changed their polices and didn't inform me of the change. therefore I got an email saying the citation was waived. then apparently yesterday I received another citation and my vehicle was towed before I even saw the citation. I know they have given out tickets to company employees where the parking is paid by the employer. they are crooked and over inflated prices. I ended up paying for two tickets (including the one that was waived and the one I never saw. and was charged a 170.00 towing fee. for towing about a mile down the road. these people are crooked and money grubbers. they are killing business and tourists to downtown Roanoke Va. with their business practices as well as their pricing.

• Review fromGerardo G

  Date: 07/16/2024

  1 star
  Sudden Charges on Credit Card ------ I recently visited the ******* ********** on July 12, 2024 in Houston, there is signage everywhere for Metropolis and parking. So, I scanned the sign to set up my parking, and the system then asked for my credit card number. Once I put it in, it automatically charged me $10.99 related to a 2023 visit to ***** ****** Houston. I did visit ***** ******  in 2023. However, there was no signage regarding parking, at least not anywhere it could be easily seen (if it is there at all), nor was it communicated. But my complaint is that the system will charge you without first notifying you that it wants to take a charge. I reached out to Metropolis with this complaint and requested a refund. I also asked the question via email: what if a car had a new owner? For instance, it was a used car, and the standard answer they give seems to indicate that the current owner of the car is responsible for any previous visits/charges, even if the car title has changed. So, my issue is that charges for parking should take place on the day of parking, not six months later. At that point, anyone could own the car, plus there was/is no time to dispute a visit that was months ago. I did ask to be able to communicate with a supervisor, and the representative did not escalate my complaint. There is something shady about a company that will take charges months later without any warning.

• Review fromAlison R

  Date: 07/10/2024

  1 star
  I had to give a 1-star rating, but we all know it should be negative stars! Based on my own experience and reading hundreds of reviews on various platforms, I have figured out how this company operates. I did everything according to the instructions on their app and website. I entered my license plate, credit card and pre-selected my time. Upon leaving (before my time was up), I confirmed that my visit was up on the app and was notified that I would be charged $6.56 on my credit card. They intentionally never charged my credit card and then sent a violation including a $70 fine!! The violation even states "if you do not dispute this violation within 30 days of receiving this notice, Metropolis will assume the ticket and monies owed are valid." This puts the burden of proof on the consumer!! I agreed to the terms of payment and assumed that they would charge me for the visit by way of using their app and entering my payment information! When I contacted them, they said I entered my license plate number incorrectly. What **! I looked on the app and saw that it showed that I had registered my vehicle in their app in October 2023, eight months before the incident. I have never used their lot or app before June 2024!! How can anyone trust such an unethical operation.

• Review fromTimothy W

  Date: 07/07/2024

  1 star
  After parking at a lot in downtown Nashville that was operated by LAZ Parking. The QR code worked and informed us that parking was a total of $4.83 for 2 hours. We were surprised by the low rate and had considered coming back to downtown again in the future and parking at the same lot. We did not exceed the 2 hours. My credit card information was given and charged. Now we received in the mail a violation bill for $93.30 from METROPOLIS. ($23.05 Unpaid Fare + $70.25 Violation Fine). Why not charge the card given before attempting to send a shake-down letter with a violation fine? Lawmakers MUST pass legislation to clamp down on this abuse! Do not park or even drive into a lot owned by Metropolis. After performing a little research it seems they are not good folks. One star is clearly too much for this company.

• Review fromCindy C

  Date: 06/25/2024

  1 star
  Unethical company. Couldn't get the kiosk to work dispite multiple attempts. I was going to pay on the way out but the gate was open. Then I get a parking ticket in the mail for triple the cost. Told them I'll pay for parking but not anything else. I had to speak with multiple people before someone agreed to wave the extra fees. They did add on a $6.00 "processing fee" on top of the $21.00 I was charged for literally 2 hours of parking my car.