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Business Profile

Amusement Parks

Six Flags Corporate Office

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Amusement Parks.

Reviews

This profile includes reviews for Six Flags Corporate Office's headquarters and its corporate-owned locations. To view all corporate locations, see

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Six Flags Corporate Office has 28 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 150 Customer Reviews

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    Review Details

    • Nathan R

      Date: 07/16/2024

      Nathan R

      Date: 07/16/2024

      Took a group of 40 people 5 hrs away to 6 flags Baltimore MD, called ahead to verify times, only to show up to hear that the park was closing 3 hrs early due to low attendance, waited an hr at guest relations for nothing, called online # only to leave VM, and started online chat that never responded back. My party had to leave without getting to ride at all, been over a week still no response, I will never return

      Six Flags Corporate Office

      Date: 07/24/2024

      Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

    • Evelyn G

      Date: 07/11/2024

      Evelyn G

      Date: 07/11/2024

      I am very disappointed that Six flags as such a big company cant have better security.I had gone to six flags the other day and when scanning my season pass the worker tells me that they cancelled my account. I have no idea why they cancelled it and when I asked if there was something I could do the lady just told me I had to buy a new pass. Why would I have to buy a new pass if it wasnt my fault that they canceled it? I dont appreciate me having to purchase a new pass just because they canceled it even if it was ****** purchased, it hasnt even been two months of the season pass. I am very disappointed with Six flags. I wish they could really improve their security system.And I dont find it fair at all.I spent my money on the pass just for me not to be able to use?

      Six Flags Corporate Office

      Date: 07/14/2024

      Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

    • Alecia B

      Date: 07/08/2024

      Alecia B

      Date: 07/08/2024

      The information on the website needs to be improved when it comes to describing benefits of season passes. On June 23rd, 2024, Six Flags advertised "Four bring a friend for Less" days as a Platinum Season pass perk. Nowhere did it say that this was limited to the home park or to certain days on the website. I later found out though that there are these limitations, in addition to others that you do not discover until you buy the season pass and enter the pass information into the website.This ended up costing me money since I had planned on using the Bring a Friend less discount for my sons. By the time we went, the day passes (Great Adventure one day and Hurricane Harbor the next) ended up being about the same as I had paid for the season pass.Prior to our visit to Great Adventure, I chatted with customer service agents through the website many times, emailed and even asked a guest relations employee about it in person at Six Flags New England with varying answers and no help for my dilemma. In the end I was disappointed to not be able to use my Bring a Friend discount for my sons as the website suggested nor was I able to retroactively purchase season passes at the discounted price which I would have done in the first place if the information had been more clear.That being said, the park has good qualities too, and our family did have fun on the rides that were open. The DC and Looney Toons themes are great. The season pass promotion I purchased for my daughters and me was a good price ($110). Therefore, again, I would have just bought this season pass for my two sons as well if the information on the website was more detailed and accurate. This was our first Six Flags experience, and it would have been much better had the information been more clear and accurate; in turn saving me stress, time and money.

      Six Flags Corporate Office

      Date: 07/09/2024

      Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

    • Rebecca C

      Date: 07/05/2024

      Rebecca C

      Date: 07/05/2024

      Trouble with Dining pass...we had to make 4 trips back to guest relations to get it fixed..each time they reassured us it was attached to our pass yet obviously it wasn't!! Four long trips back to get it fixed!! Then Our photo passes we purchased were not loaded on our pass so 2 trips back to main photo booth!! ?? then only 1/2 the rides were only operating!! We have spent over $800 plus dollars and was sadly disappointed!! Plus everything we go to purchase something you hit us with surcharges just because you don't accept cash!! What a way to ****** and dime a citizen!! Wow!! Not thrilled!! Signed a not so happy Season pass holder ...Sincerely, *************************** ********************************************************************************************************. *****

      Six Flags Corporate Office

      Date: 07/07/2024

      Hello, we are disappointed to hear of your recent experience. We strive to provide a fun environment to all our Guests. Please send us a note by contacting *************************************************** so we can better assist you.

    • Mandra D

      Date: 06/21/2024

      Mandra D

      Date: 06/21/2024

      I am very upset with the DISCRIMINATION and INTOLERANCE against autistic and nuerodiverse needs at Hurricane Harbor Concord. Accessability and accountability of those at the top who run the park are ill equipped to handle not only people with diamond passes but IBBCES Accessibility cards as well. All week I have been waiting for some recompense for their miscommunication and they simply have not cared. The other woman I was with was on meds that limited her to direct sunlight on top of that. We had two minors diagnosed autistic and I had called well ahead of time in regards to access a cabana to which I was told that they only had 3 and I would have to pay 300 for them. They said they could stick 6 chairs together and make sure there were umbrellas and I honestly would have been ok with that. That did not happen. The employees who tried to help had to stick us in front of a shack that was shut down for a moment and late afternoon we were in direct sunlight and had to move again. Two moms, four minors, and a babyOh and apparently I found out out Diamond passes give us 50% off.I commend 4 of the employees (one being ***** - Manager) who tried their best to accommodate us but couldnt really do more. Since beginning of week I have tried calling AGAIN to take a second chance. Weds tried emailing again to check Thurs again.Our case number has not been looked into at all. So I've had no response all week and (surprise) even if I wanted to pay for a cabana after all the stress on everyone there, there are now none and NO ONE has yet to resolve the issue.This morning 8am held for two hours for a chat because you cant actually talk to anyone who can help really. I was told I would get an email ASAP. Its 1:30pm I have literally never dealt with such bad communication through a company like this. Ever.

      Six Flags Corporate Office

      Date: 06/23/2024

      Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

    • Jackie L

      Date: 06/15/2024

      Jackie L

      Date: 06/15/2024

      I ordered tickets to Hurricane Harbor at Six Flags over ***********. The website had a glitch and switched my site to Texas. The chat button has been disabled, and it is impossible to get a hold of customer service to straighten this out. The charge was $1001. I have spent 6 hours trying to get someone to answer.

      Six Flags Corporate Office

      Date: 06/16/2024

      Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

    • James (David) T

      Date: 06/14/2024

      James (David) T

      Date: 06/14/2024

      The company was charging me for 2 memberships for each family member. I tried to inform them of the error, but the automated service kept saying the charges were valid. The automated system would say the card on file did not match the one provided. I only ever used one card and it was the one they continued to make charges on. I asked for a call back from a real person to resolve this but would never get call backs. I eventually resorted to trying to cancel my membership (which I had for a year and a half) but it said I had not had it long enough to cancel. I disputed the charges with Discover and provided proof that I tried to deal with Six Flags but was getting nowhere. With each dispute with the credit card, Six Flags came back to dispute my dispute by saying that I owed the money. Discover card said that while my proof was valid their contract says they have to go with the vendor even though I provided them proof that I didn't owe the money. I cancelled the Discover card due to the issue and told them not to accept any more charges. Discover card continued to put charges from Six Flags on my closed account (which I will not continue to pay). After months of fighting with this, Six Flags has admitted they double charged me for some of my family members and gave me a partial credit but are still not giving me a full credit for all the double charges. In the meantime, my credit rating has dropped from Excellent to just good (a hundred-point drop from where it was) from this one issue. I have spent many years to build my credit to an almost perfect rating, just to have it messed up by the incompetence of this company. This of course is affecting insurance rates and going to make it harder to get finance on the car I need. At this point, refunds will no longer be enough to fix the damage they have done. I need to know what they intend to do to rectify this situation, or if we need to look into other routes to obtain a resolution.

      Six Flags Corporate Office

      Date: 06/16/2024

      Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

    • Maria R

      Date: 06/03/2024

      Maria R

      Date: 06/03/2024

      My membership was deactivated due to my card being lost. They refuse to activate even if I lay the balance and the membership has been in. Good standing for years. Loyalty ton customers does not exist no matter amount of money spent.

      Six Flags Corporate Office

      Date: 06/05/2024

      Hello *****, ***** us to take a closer look at this for you. Please contact us at *************************************************** with your information so we're able to best assist you. Thank you.

    • Tyler J

      Date: 06/02/2024

      Tyler J

      Date: 06/02/2024

      This place needs investigating. How is it that a chicken salad and chicken strips with fries and drinks came out over $50? And the ** $1.30 surcharge due to labor supply costs when their food is extremely overpriced to begin with? Never coming here again

      Six Flags Corporate Office

      Date: 06/03/2024

      Hi *****! Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. We will pass along your feedback to management.

    • Penni B

      Date: 05/30/2024

      Penni B

      Date: 05/30/2024

      Six Flags is a rip off. Once they get your money they change their policy. Bought season passes for 2024 with dining pass including 2 meals plus 1 snack. Now they decide to remove the snack. Platinum Pass Holder being told by Guest Relations to get annual drink bottles upgrade to Diamond Pass is required. I paid then told at drink station that statement is not true. I contact their customer care team to be told "we apologize for the confusion but no refund will be issued however as a courtesy a 1x skip the line Pass would be granted for each family Pass Holder for White ****** I go to collect the skip the line Pass and Guest Relations tells me it's not for White ****** I have all the emails and case # but Six Flags refuses to accept their mistakes and keep their word. I'm still without any satisfaction and can not seem to get anyone there to help.

      Six Flags Corporate Office

      Date: 06/02/2024

      Hello, we are disappointed to hear of your recent experience. We strive to provide a fun environment to all our Guests. Please send us a note by contacting *************************************************** so we can better assist you.

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