Complaints
This profile includes complaints for Linebarger Goggan Blair & Sampson, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 553 total complaints in the last 3 years.
- 105 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/03/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 10/12/2024, I received a notice from Linebarger Attorneys at Law of a notice to collect on an unpaid traffic citation from **************** ********** from a traffic citation on 4/25/2022 in the city of ********, **********. Knowing that I have not been in the state of ********** since September of 2012. I knew this was a case of mistaken identity. I called and spoke to the representative assigned to my case and was told the would review the information received. On 10/16/2024 Linebarger Goggan *********************************************** representative, ******** ********* provided me a copy of the traffic citation. The citation shows the driver and registered owner of the vehicle involved in the traffic citation was a ******* C. ********* of ********, **********. Upon both of us reviewing the traffic citation, *** ********* and I agreed that it indeed was not me who generated the traffic citation and the requested funds garnishment would be submitted to be rescinded.On 1/24/2025, my savings account was garnished $487.20 with a note of state of California legal order. Upon speaking with the State of California representative, I was able to confirm that the $487.20 was a legal order garnishment stemming from a 4/25/2022 unpaid traffic citation. This confirms that Linebarger Attorneys at Law did nothing with the detection and the information reviewed on the citation from the 10/16/2024 conversation with *** *********.I have made three calls to Linebarger Goggan *********************************************** requesting information as to why I was still garnished when it is clear case of mistaken identity and inaccurate reporting. Each call has been met with: "Your file is being reviewed by our review team and no timeline of resolution is available at this time."
Business Response
Date: 02/12/2025
I am responding to the consumer complaint filed with your office by ******* ********. The complaint regards traffic fines owed to our client, the ************************ (the Court).
******* ******** received a ticket for violating a red light signal on April 25, 2022 in ********, **********. The citation was never paid and the balance was forwarded to the ****************************** to collect based on the violators drivers license number. The citation, enclosed with this response,shows that the ticket was issued to ******* ***** ******** with an address in ******, **********. On October 15, 2024, the Complainant verified that the drivers license we have on file matches his.
Mr.******** states that he was not in Millbrae at the time of the citation.However, we have no authority to cancel citations. If Mr. ******** believes that the citation was issued to the wrong person, he must dispute the citation with the Court. He may contact the ************************** at ************** for questions regarding red light citations or to review a photo or video of the driver for his citation. He may dispute the citation directly with the Court. It is up to the Court to decide whether the citation is a valid.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the ************ the event additional information is desired or necessary, please let us know.Initial Complaint
Date:02/03/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I seriously believe New Jersey E-ZPASS and ************** (firm) are scamming customers. I received a letter dated 1/9/2025 indicating a balance due of $643.60 for tolls that were paid via E-ZPASS by the new owner of the vehicle before I could register. I was advised to fax the letter from the currENT owner, his E-ZPASS, and dispute letter to E-ZPASS. All parties involved ensured everything was completed and DMV received the appropriate paperwork to register vehicle. Ill try to attach email and documents. Ive also noticed that there are tickets showing up for my vehicle which I paid through my E-ZPASS. Those tickets dont show any outstanding tolls, but have fees $225 attached. I know something is going on because another individual had this same problem and knew she paid her tickets. She had all documentation and everything was settled. Im truly hoping this is not a way to scam individuals of their hard earned money.Business Response
Date: 02/11/2025
I am responding to the consumer complaint filed with your office by **** *****************. Johnsons complaint regards an account for unpaid tolls and fees owed to our client, the ***************************** (****).
Between August 19, 2022, and October 24, 2024, a vehicle with Maryland license plates *******, and *******, registered to **** *******, incurred numerous tolls on the New Jersey Turnpike. NJTA mailed notices for the violations,including the amount of the tolls incurred, and associated fees. The notices were mailed to the address **** received from the **************************** (DMV): ************************************
When the notices went unpaid beyond the due dates, the violations were referred to the Firm for collection. Multiple notices were mailed with the latest notice sent on January 9, 2025, in the amount of $757.45.
Upon receipt of this complaint, we reviewed the account with our client. Per ****,the violations are valid. While, payments were made to some violations, others remained outstanding. Our client informed us that the violations were incurred due to the E-ZPass account having a negative balance and/or the E-ZPass tags not being valid at the time of the violations. Despite the E-ZPass tags being read through the toll lanes, **** was unable to obtain payment for these tolls. Therefore violation notices were sent and the amount of $757.45 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:01/29/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a collections letter in the mail in December stating that I owe $55.99 for a parking violation that took place in July in *****. I have never been to ***** so I call to dispute this parking violation. When I called I spoke to a woman named ****** who told me that the letter was sent to me accidentally because the system read one of the digits incorrectly making the number mine. She said she would take care of it, and there wasnt anything she could give me for piece of mind that it was taken care of. Now a month and a half later I get my second notice. I call and they tell me and tell me Ive been in collections since August. I asked to speak to a manager and I was asked why I needed to speak to a supervisor very rudely to which I responded that this was suppose to be taken care of almost 2 months ago and it wasnt. Finally I spoke to someone named **** who assured me he took care of it right then , but before hanging up he said he would take care of it. I could tell he lied when I said, you mean you already took care of it? This is becoming very timely for me.Business Response
Date: 02/05/2025
Dear Ms. ****************** behalf of Linebarger Goggan Blair &Sampson, LLP (the Firm), I am responding to your complaint (Complaint ID *********, which we received from the Better Business Bureau (BBB) on January 29, 2025. Your complaint regards a letter(s) you received for an amount due to the ******************* (the Client) totaling $55.99 for parking violation **************** that occurred on July 08, 2024 for non-payment after utilizing a private parking facility/lot managed by the Client.
As required, upon receival of BBB complaint the Firm ceased all collection activity and reviewed your claim with the Client.
After reviewing your complaint, it was discovered that the Clients license plate recognition system misidentified the license plate number causing you to be identified by the Firms **** trace vendors as the owner of a vehicle with the license plate number that was incorrectly provided to the Firm. Due to the incorrect entry of the license plate by the Client they have voided this violation from their system. The Firm has also removed this violation from our system. The Client no longer finds you responsible for this debt and it is no longer valid nor due. You will no longer receive any communication related to parking violation **************** from the Firm.
Furthermore, in reference to the conversation you had with the Firms call center representative, we have reviewed policies and procedures with and counseled the call center representative.
I hope this will be sufficient to satisfy your inquiry and resolve this matter. In the event you need additional information, please do not hesitate to contact me.Initial Complaint
Date:01/28/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My mother, **** ******** was sent a collection letter from this law firm, it was dated on January 19, 2025 and she received it today, January 28, 2025. The said letter threatened to send her to collections and suspend her driver's license if she didn't pay $358.75. It stated the original date was 3-10-23 and this was a Red Light Violation/Camera. The citation # they gave was AFSXT6E and this law firm claimed they represent the Clerk of the Court for ***************, *******. My mother lives in ********* ****. Is disabled and she was not in ** on the above date. When I searched the court records for the above citation # on the Pinellas County Clerk website, there was no such citation #. I searched also for my mother's birthday and nothing came up. The above is harassment and is a violation of the Fair Debt Collection Practices Act. They are to cease any communications to my mother **** ******** and apologize for this law violation.Business Response
Date: 02/05/2025
Ms. ********:
On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to the complaint you filed with the Better Business Bureau (BBB) in regard to the Firms collection efforts on behalf of the Clerk of Court for ***************, ** (Clerk).
As stated in the complaint, you have contacted the Firm in regard to an obligation allegedly owed by a third party. Before our Firm will discuss any account details with a non-account holder, we require a power of attorney or other written authorization signed by the account holder authorizing our Firm to share account information. Should you obtain that written authorization, please provide that authorization to the Firm and we would be happy to assist you.
Best Regards,
******** *. York, Esq.Initial Complaint
Date:01/27/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In 2024, I received 3-4 letters from this collection agency/law firm and then another one in January 2025. They are claiming that I owe school taxes for ********************************. I have NEVER lived in **** or any place close to ****! I tried to clear this up with them last year. I talked to someone over there named ****** who told me that they would STOP sending the letters. I even called the school district and they told me to talk with ****** over at Linebarger Goggan ************************************************ After I talked with both the school district and this law firm, I thought things would be cleared up because they said they would stop sending the letters. They are still sending me threatening letters. They say that I owe $31,742. 82 for school taxes in a place that I have NEVER lived! They continue to harass me and I want it to STOP! I have never, ever, lived in ****, *****! NEVER! I want to know why they are allowed to keep scamming people?Business Response
Date: 01/28/2025
******** Dietert
********************************
****************************
Re: BBB Complaint ID ********
Dear Ms. ****************** behalf of Linebarger Goggan Blair & Sampson, LLP (the Firm), I am responding to the complaint submitted on January 26, 2025 to the Better Business Bureau (BBB) regarding our collection efforts on Account Number ******* (the subject property). Upon receipt of this complaint, we placed the subject property in a complete hold and stop work status for review.
The Firm represents the ******************************** (Roma ***) in the collection of delinquent ad valorem property taxes. **** ISD forwarded the account detail for the subject property to our firm as payment obligations related to this case have become delinquent. The subject property is a business personal property account under a same name property owner that remains delinquent.
Based upon your representations and our detailed review of this matter, we have removed ************************************************* as a valid address for the owner of the subject property. Your address has been identified as inactive in our files and the subject account has been properly notated.
Thank you and I hope this response has addressed the concerns in your complaint. Should you have any questions or concerns, please do not hesitate to contact me directly.
Very Truly Yours,
***** R. *******
Capital PartnerCustomer Answer
Date: 01/28/2025
Complaint: 22859390
I am rejecting this response because: The letter does not state whether or not they will take my NAME off of their scam collection. They mention my current address but what does that have to do with anything. I am not confident that they will discontinue the harassment for property taxes that I DO NOT OWE in a county that I have NEVER lived. This "law firm" is a total scam who preys on innocent people. How they are in business I will never understand. If I receive another letter from them, I will keep reporting them to whomever will listen.
Regards,
******** *******Business Response
Date: 01/31/2025
******** Dietert
********************************
****************************
Re: BBB Complaint ID ********
Dear Ms. ****************** behalf of Linebarger Goggan Blair & Sampson, LLP (the Firm), I am responding to your response to our written response, dated January 28, 2025, to your complaint submitted on January 26, 2025 to the Better Business Bureau (BBB) regarding our collection efforts on Account Number ******* (the subject property).
The Firm acknowledges your concerns regarding receiving further contact from our office related to the subject property. The subject property is a business personal property account under a same name property owner that remains delinquent. We do not have the authority to remove your name from the ad valorem delinquent tax roll as you share the same name as the delinquent property owner; however, in order to avoid future correspondence from our office on the subject property, we have removed ************************************************* as a valid address for the owner of the subject property.
Thank you and I hope this response has addressed the concerns in your complaint. Should you have any questions or concerns, please do not hesitate to contact me directly.
Very Truly Yours,
***** R. *******
Capital PartnerCustomer Answer
Date: 01/31/2025
Complaint: 22859390
I am rejecting this response because: I HAVE NEVER LIVED IN **** ***** SO WHY IS MY NAME ALIGNED WITH SCHOOL TAXES IN A PLACE THAT I HAVE NEVER LIVED!! YOUR RESPONSE TELLS ME THAT YOU WILL CONTINUE TO HARASS ME FOR SCHOOL TAXES THAT I DO NOT OWE! ALSO, I HAVE NEVER OWNED PROPERTY IN **** *****! NEVER! I DO NOT UNDERSTAND WHY YOU ALL CONTINUE TO TRY AND SCAM ME LIKE THIS AND WHY IT IS EVEN ALLOWED! I DO NOT AND HAVE NEVER OWNED PROPERTY IN **** ***** AND THEREFORE WOULD NOT OWE SCHOOL TAXES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STOP WITH YOUR SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Regards,
******** *******Initial Complaint
Date:01/24/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I can not connect to anyone at their offices to pay a toll that went to collections. I have no letters from them, or EZDrive. I was provided a ticket # from EZ drive, but that is all they could provide me. It was from an Allston toll on August 28, 2024. I have tried 5 numbers, and have left several voice messages, spoke to a chat person, which they said they would follow up in email. I have yet to receive a call back or email in regards to anything. I now can not register my vehicle in **, without paying this toll I have no reference to. I have reached out to both the governors office, and ******* ******** office in order to help me. I need to speak with someone and pay this toll ASAP. It should not be there difficult.Business Response
Date: 01/28/2025
I am responding to the consumer complaint filed with your office by ******** ****** Ms. ****** complaint regards an account for tolls and fees paid to our client, the ****************************************** (*******).
Upon receipt of this complaint, we reviewed the account with our client. Per MassDOT, Ms. ***** made a payment with them today, in the amount of $35.17. As such, ******* has recalled this account from our office. There is no further amount due by Ms. ******
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:01/21/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a notice of a Toll violation dated Jan. 8, 2025 for two toll crossings made on 10/1/24. This was the only notification I have received regarding this instance. The tolls totaled $3.00. The fee charge is $50.00. Making the totaled owed $53.00.I have not received any prior notification of this violation/s. Had I, I would have called the ** B&T directly to make the billing adjustment, since I am a holder of an EZ-Pass tag. I have tried calling them directly but am kept on bold for over 30min each time. I would like to have this bill adjusted.Business Response
Date: 01/23/2025
I am responding to the consumer complaint filed with your office by ****** *********. Ms. ********** complaint regards an account for unpaid tolls and fees owed to our client, the ***************************** (****).
On October 1, 2024, a vehicle with New York license plate *******, registered to ****** *********, incurred two tolls on the New Jersey Turnpike. NJTA mailed notices for the violation, totaling $53.00, the amount of the toll incurred, and associated fees. The notices were mailed to the address **** received from the **************************** (DMV): ************************************ *******************
When the notices went unpaid beyond the due dates, the violation was referred to the Firm for collections. A notice was mailed on May 6, 2024, in the amount of $53.00, and the latest notice was mailed on January 8, 2025, in the same amount.
Upon receipt of this complaint, we reviewed the account with our client. Per ****,the debt is valid. The violation occurred due to Ms. ********** NY EzPass account having a negative balance at time of violation. **** has provided an invoice and image for review. The amount of $53.00 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 01/23/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
****** *********Initial Complaint
Date:01/21/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
January 5th, 2025 Line agree Goggan Blair and Sampson LLC has sent a second set of letters trying to collect a debt that I had previously paid before. I am unsure if this is a scam as I have read online that it is. **** and ******* have stated that there is a wave of scams attempting to collect money from tolls. Please help me determine if this is a scam or not. Account number on letter: ********* Name: ****** Giraldo ***** Address on letter: *********************************************Reference: ********* Client code: FLSTFTE2 As of 08/13/2024 you owed: $74.88 You were charged amount in fees: $39.63 Total owed: $114.51Business Response
Date: 01/28/2025
I am responding to the consumer complaint filed with your office by ****** Giraldo *****. ****************** complaint regards an account for tolls and fees owed to our client, the *************************** (FTE).
Between November 18, 2023, and September 19, 2024, a vehicle with Florida license plate, ******, registered to ****** Giraldo ***** and ******* Bueno *******,incurred numerous tolls on *************************** toll lanes. Multiple invoices were mailed for the violations, totaling $117.01; the amount of the tolls incurred, and accumulated fees and penalties. The invoices were mailed to the address FTE received from the **************************** (DMV):*********************************************** Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
When no response was received to the invoices, the account was referred to the Firm for collection. A notice was mailed on January 5, 2025, in the amount of $117.01. The Firm located a probable new address on January 13, 2025; ************************************************************************************************ No response was received directly by the Firm.
Upon receipt of this complaint, we reviewed the account with our client. Per FTE,all charges are valid. *** has provided a breakdown of charges, invoices, and image for review. The system shows there is a transponder in the vehicle.However, the transponder is not active. The ******* account the transponder was previously associated with has been closed since September 10, 2019 by the customer. The amount of $117.01 remains due and owing.
Please note ******* is currently experiencing a Smishing Scam which are targeting customers via text messages. This has been a nationwide issue targeting several tolling ************ not provide any personal information if received by a text message advising to process a payment via a link through the text message. All notices for *** for a balance owed are sent via ***************************** ********* Mail) on an invoice or a collections notice.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary,please let us know.Initial Complaint
Date:01/21/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am filing a formal complaint against Linebarger, Goggan, ************************************************ LLP regarding a delinquent toll notice I recently received, as well as increasingly suspicious actions that suggest potential fraud.After moving from ********** to *************, I encountered problems with **** updating my address in their system, which likely caused me to miss the alleged toll notice. Despite my suspicions, I provided **** email confirmation of these address issues to your office. Despite my efforts to ensure my address was updated, I did not receive any communication from ******* regarding these tolls until your firm sent the notice.Given the extenuating circumstances of my move and the **** delay, I respectfully requested that the late fees be waived, fully explaining the situation and providing the necessary documentation from ****. However, your firm has insisted that my documentation is insufficient and that I am still at ******** concerns have only grown due to the legitimacy of the notices Ive received. Recently, I have been sent additional letters from your office, but addressed to my home with a completely different name (*** ******). This raises serious doubts about the validity of your claims and suggests that this may be an attempt to fraudulently collect money from me. The confusion surrounding the tolls, coupled with the incorrect name on the correspondence, strongly suggests a deliberate effort to mislead or deceive.The continued refusal to address my request to waive the late fees, combined with the suspicious actions involving erroneous correspondence, leads me to believe that this may not be a legitimate attempt to collect money owed but rather a fraudulent scheme.Happy to provide additional evidence such as **** address change confirmations and previous correspondences from myself to the company if needed.Business Response
Date: 01/28/2025
I am responding to the consumer complaint filed with your office by ***** *****. ***** ****** complaint regards an account for tolls and fees paid to our client, the ****************************************** (*******).
Between February 11, 2024, and March 11, 2025, a vehicle with California license plate *******, registered to ***** *****,incurred multiple tolls on ****************************************** toll lanes. MassDOT mailed Pay by Plate Invoices for the violations, totaling $90.53; the amount of the tolls incurred, and accumulated fees and penalties.The invoices were mailed to the address MassDOT received from the Department of Motor Vehicles (DMV); **************************************************** Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
When no response was received, the account was referred to the Firm for collection. A notice was mailed in the amount of $90.53,on July 17, 2024. A second letter was mailed on August 21, 2024, in the same amount. The Firm continually tried to reach Mr. ***** and a probable new address was located; ******************************************** The latest notice was mailed on November 20, 2024, in the amount of $90.53.
Upon receipt of this complaint, we reviewed the account with our client. Per *******, the debt is valid. After review of Mr. ****** documentation for his claim *******, as a one-time courtesy, will remove $44.00 in fees. ******* has provided a statement, image, and invoices for review. The balance of $46.53 will remain due and owing.
As for Mr. ****** reference to a letter in someone elses name, it was not addressed to him, and is not his debt.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 01/28/2025
Better Business Bureau:
I am satisfied with this outcome, thank you. If you can tell the agency to have the massDOT send me a new invoice with the late-fees removed that would be great. It will promptly be paid once I receive it in the mail.Regards,
***** *****
Initial Complaint
Date:01/21/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Received a letter stating I owe for "unpaid parking fines". For one, I've never been to the city or County they claim this unpaid parking ticket was from. Two- The county has no such records of an unpaid parking ticket. Third- the date they claim this unpaid ticket is from was over 4 years ago! I birthed a child in a hospital that date so there's no chance this could ever be accurate. Nice try though.Business Response
Date: 01/28/2025
Ms. ******************* behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to complaint number ******** issued by the BBB in regards to our firms collection efforts on behalf of the Clerk of the Circuit Court & Comptroller, ***************** (Clerk) for Parking Citation No. ********.
This account was recalled from our system on 22 January 2025 and subsequently dismissed by our client. You should not receive any further communication regarding this citation.
I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ************.
Best Regards,
***** A. ********
PartnerCustomer Answer
Date: 01/28/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
**** ********
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