Complaints

This profile includes complaints for Linebarger Goggan Blair & Sampson, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Linebarger Goggan Blair & Sampson, LLP

  2700 Via Fortuna Ste 500 Austin, TX 78746-7998

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  2805 N Navarro St Ste 700 Victoria, TX 77901-3952

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  711 Navarro St Ste 300 San Antonio, TX 78205-1749

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  1316 South John Redditt Lufkin, TX 75904

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  412 N Washington Ave Ste 1 Livingston, TX 77351-2838

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/06/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello.Ticket # ********DAH Ticket # ********DAH Property blight, was removed from property within the requested duration, to avoid fees, as allowed per warning citations. Remove, aforementioned fees, at: *************************************************************************, ***.Have, *************** focus on rich people, who have extra money for this harassment.THE ******** PENAL CODE (EXCERPT)Act 328 of 1931 750.411h Stalking; definitions; violation as misdemeanor; penalties; probation; conditions; evidence of continued conduct as rebuttable presumption; additional penalties.

  

  Business Response

  Date: 01/10/2023

  *************** to the consumer complaint filed with your office by *************************** on behalf of ***************.  Mr. ********** complaint regards an account for unpaid fines owed to our client, the ***************, ********** of ******* and Hearings (DAH).
  
  For ticket 22054904DAH,the *************** DAH issued a ticket to *************** at the address of *********************************************, on June 21, 2022, for a blight violation offense under Code section 8-15-104 of the ************ Code. The ticket set a hearing date for August 30, 2022 at 10:30am.  On the date of the hearing, no one appeared for *************** and a default judgment was taken against ***************.  A $85 fine was assessed to *************** by the *************** DAH.
  
  After 60 days had passed and the fine was still not paid,the *************** DAH transferred the account to my law firm to collect the delinquent amount of $85.  After confirming with the client that the amount is still due and owing since this complaint has been filed, we stand by the accuracy and legitimacy of this debt by ***************.
  
  For ticket 22054905DAH,the *************** DAH issued a ticket to *************** at the address of *********************************************, on June 21, 2022, for a blight violation offense under Code section 42-2-97(b) of the ************ Code.  The ticket set a hearing date for August 30, 2022 at 10:30am.  On the date of the hearing, no one appeared for *************** and a default judgment was taken against ***************.  A $250 fine was assessed to *************** by the *************** DAH.
  
  After 60 days had passed and the fine was still not paid,the *************** DAH transferred the account to my law firm to collect the delinquent amount of $250.  After confirming with the client that the amount is still due and owing since this complaint has been filed, we stand by the accuracy and legitimacy of this debt by ***************.
  
  The *************** DAH has not received any payments towards either of these two tickets/accounts to date.  ********************** may provide our office with any evidence to counter these amounts due and owing to the *************** DAH or of payment for ** to review with our client if he does not agree with our clients records.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.
  
  
  Respectfully,
  
  
  ****************** "****"***** III
  Capital Partner
  Linebarger Goggan Blair & Sampson, LLP
  Attorneys at Law
  **********************************
  Direct:**************
  Fax: **************

  Customer Answer

  Date: 01/11/2023

  THE ******** PENAL CODE (EXCERPT)
  Act 328 of 1931
  
  750.411h Stalking; definitions; violation as misdemeanor; penalties; probation; conditions; evidence of continued conduct as rebuttable presumption; additional penalties.
  
  Sec. 411h.
    (1) As used in this section:
    (a) "Course of conduct" means a pattern of conduct composed of a series of 2 or more separate noncontinuous acts evidencing a continuity of purpose.
    (b) "Emotional distress" means significant mental suffering or distress that **** but does not necessarily, require medical or other professional treatment or counseling.
    (c) "Harassment" means conduct directed toward a victim that includes, but is not limited to, repeated or continuing unconsented contact that would cause a reasonable individual to suffer emotional distress and that actually causes the victim to suffer emotional distress. Harassment does not include constitutionally protected activity or conduct that serves a legitimate purpose.
    (d) "Stalking" means a willful course of conduct involving repeated or continuing harassment of another individual that would cause a reasonable person to feel terrorized, frightened, intimidated, threatened, harassed, or molested and that actually causes the victim to feel terrorized, frightened, intimidated, threatened, harassed, or molested.
    (e) "Unconsented contact" means any contact with another individual that is initiated or continued without that individual's consent or in disregard of that individual's expressed desire that the contact be avoided or discontinued. Unconsented contact includes, but is not limited to, any of the following:
    (i) Following or appearing within the sight of that individual.
    (ii) Approaching or confronting that individual in a public place or on private property.
    (iii) Appearing at that individual's workplace or residence.
    (iv) Entering onto or remaining on property owned, leased, or occupied by that individual.
    (v) Contacting that individual by telephone.
    (vi) Sending mail or electronic communications to that individual.
    (vii) Placing an object on, or delivering an object to, property owned, leased, or occupied by that individual.
    (f) "Victim" means an individual who is the target of a willful course of conduct involving repeated or continuing harassment.
    (2) An individual who engages in stalking is guilty of a crime as follows:
    (a) Except as provided in subdivision (b), a misdemeanor punishable by imprisonment for not more than 1 year or a fine of not more than $1,000.00, or both.
    (b) If the victim was less than 18 years of age at any time during the individual's course of conduct and the individual is 5 or more years older than the victim, a felony punishable by imprisonment for not more than 5 years or a fine of not more than $10,000.00, or both.
    (3) The court *** place an individual convicted of violating this section on probation for a term of not more than 5 years. If a term of probation is ordered, the court **** in addition to any other lawful condition of probation, order the defendant to do any of the following:
    (a) Refrain from stalking any individual during the term of probation.
    (b) Refrain from having any contact with the victim of the offense.
    (c) Be evaluated to determine the need for psychiatric, psychological, or social counseling and if, determined appropriate by the court, to receive psychiatric, psychological, or social counseling at his or her own expense.
    (4) In a prosecution for a violation of this section, evidence that the defendant continued to engage in a course of conduct involving repeated unconsented contact with the victim after having been requested by the victim to discontinue the same or a different form of unconsented contact, and to refrain from any further unconsented contact with the victim, gives rise to a rebuttable presumption that the continuation of the course of conduct caused the victim to feel terrorized, frightened, intimidated, threatened, harassed, or molested.
    (5) A criminal penalty provided for under this section *** be imposed in addition to any penalty that *** be imposed for any other criminal offense arising from the same conduct or for any contempt of court arising from the same conduct.
  History: Add. ****, Act 260, Eff. Jan. 1, **** ;-- Am. 1997, Act 65, Eff. Mar. 31, ****

  

  Business Response

  Date: 01/12/2023

  We are in receipt of your rejection of our response to the original BBB complaint.
  As this involves a legal issue and matter, we can only advise you to obtain your own legal counsel to appropriately interpret application of the relevant law(s) relating to your matter.  Moreover, we stand by our original response to this complaint.
  
  We trust this response will resolve your inquiry and complaint.   In the event you have additional questions or issues, we are always happy to provide you with courteous and meaningful service and assistance.
  
  Thank you.

  Customer Answer

  Date: 01/12/2023

  BLIGHTED AREA REHABILITATION (EXCERPT)
  Act 344 of 1945
  
  125.74 Plans, statements, and actions as requirements and conditions for exercise of powers; plans to be adopted by local legislative body; designation of district areas; provisions governing citizens' district councils; consultation between local official and citizens' district council; record; notice of zoning change, hearing, or condemnation proceedings; public hearing; information; coordinating council on community redevelopment; adoption of development plan; compliance; information on housing available to displaced families and individuals; conditions to determination of blighted area; notice of approval or disapproval of development plan.
  
  Sec. 4.
    (1) As used in this section:
    (a) "District area" means a portion of a municipality consisting of 1 or more adjacent or nearby development areas and any surrounding territory that will be significantly affected by the plan for the development area or areas, where a majority of residents in the district area reside in the development area or areas.
    (b) "Development plan" and "development area" mean those terms as defined in section 2.
    (c) "Citizens' district council" means a citizens' district council established under this act.
    (d) ********************* on community redevelopment" means any coordinating council on community redevelopment established under this act.
    (2) Except as provided in subsection (7), the plans, statements, and actions prescribed in subsections (3) to (11) are requirements and conditions for the exercise of the powers granted by this act for the acquisition, sale, or lease of real property for the carrying out of a development plan in a development area.
    (3) The following plans shall be adopted by the local legislative body of the municipality in which the development area is located:
    (a) A master plan of the municipality or a master plan which is sufficiently advanced to designate areas in need of rehabilitation or in need of measures to prevent blight.
    (b) A plan of the general features of development of the district within which the development area lies and of other districts adjacent to the development area, of such extent, content, and particularity as is necessary to the coordination of the development area plan with the future development of the territory surrounding the development area, or, if no future development is planned, then in coordination with the present development.
    (4) District areas shall be designated for all development areas that have been approved by a local legislative body and subject to the terms of this act as of January 1, ****, and all subsequent development areas that are so approved. A district area shall not be designated unless the local legislative body first holds a public hearing on the designation. The legislative body shall give notice of the public hearing not less than 20 nor more than 30 days before the date for the public hearing.
    (5) Citizens' district councils are governed by the following:
    (a) Except as otherwise provided in this subdivision, for each district area, a citizens' district council of not less than 12 nor more than ******************************* a manner that ensures that the citizens' district council is to the maximum extent possible representative of the residents of the area and of other persons with a demonstrable and substantial interest in the area. The majority of the citizens' district council shall be composed of citizens living in the development area.
    (b) The term of office on the councils shall be 3 years. If terms of council members are not staggered, then, upon the expiration of the terms of the members of the citizens' district council, 1/3 shall be elected or appointed for 3 years, 1/3 for 2 years and 1/3 for 1 year.
    (c) Members of the council may be selected by direct election by the residents of the area and other persons with a demonstrable and substantial interest in the area, or may be appointed by the chief executive officer of the municipality after consultation with local community groups and residents of the area, or by a combination of appointment and election. The method of selection of the citizens' district council, and any appointments to the council by the chief executive officer, shall be determined with the approval of the local legislative body after a public hearing has been held, with public notice of such hearing distributed throughout the district area at least 20 days before the date of the hearing. Citizens' district councils shall be established within 45 days of any initial designation of a development area by any local planning agency or local legislative body.
    (d) In a city of over *********, the local legislative body shall adopt an ordinance governing the composition and method of selecting the members of the citizens' district councils, with the limitation that such an ordinance shall provide for a majority of the citizens' district council to be composed of citizens living in a development area or areas.
    (6) The local official responsible for preparation of the development plan within the district area shall periodically consult with and advise the citizens' district council regarding all aspects of the plan, including the development of new housing for relocation purposes located either inside or outside of the development area. The consultation shall begin before any final decisions by any local planning agency or local legislative body regarding the development plan other than the designation of the development area. The consultation shall continue throughout the various stages of the development plan, including the final implementation of the plan. The local officials responsible for the development of the plan shall incorporate into the development plan the desires and suggestions of the citizens' district council to the extent feasible. A local commission, public agency, or local legislative body of any municipality shall not approve any development plan for a development area unless there has previously been consultation between the citizens' district council and the local officials responsible for the development plan. A record of the meetings, including information and data presented, shall be maintained and included in official presentation of the proposed development plan to the local legislative body.
    (7) The chief executive officer of the municipality shall give the citizens' district council written notice of any contemplated zoning change, hearing, or condemnation proceedings within the district area. The notice shall be given at least ***************************************************************************** proceedings. Upon receiving a request from the citizens' district council, the local legislative body shall hold a public hearing on the proposed zoning change or condemnation proceedings. Each citizens' district council may call upon any city department for information.
    (8) In a municipality with 2 or more district areas, each citizens' district council shall elect 4 of its members who shall compose the entire membership of the coordinating council on community redevelopment. The committee shall advise local units of government on proposed policy on urban renewal, make recommendations for new projects, and promote better relations between local units of government and residents of urban renewal areas. Notwithstanding any other provisions of this act, the formation of a coordinating council on community redevelopment shall not be a requisite for or condition of the exercise of the powers granted by this act for the acquisition, sale, or lease of real property, or the carrying out of a development plan in a development area.
    (9) The local legislative body shall adopt a development plan after consultation with a citizens' district council, if required, and a public hearing on the development plan as provided in subsection (11), for the development area in which the land proposed to be acquired is located or for the effectuation or protection of which development the proposed land acquisition is deemed necessary. A development plan shall comply with the following:
    (a) The plan shall designate the location and extent of streets and other public facilities within the area and shall designate the location, character, and extent of the categories of public and private land uses proposed for and within the area, such as residential, recreation, business, industry, schools, open spaces, and others, and shall also include a feasible method for the relocation of families who will be displaced from the area in decent, safe, and sanitary dwelling accommodations and without undue hardship to those families, and such other general features of the proposed rehabilitation as may be determined by the local legislative body. A feasible method for relocation of displaced families shall demonstrate that standard housing units are or will be available to the displaced families and individuals at rents or prices within their financial means, in reasonably convenient locations not less desirable than the development area with respect to utilities and facilities.
    (b) The plan shall designate the location, extent, character, and estimated cost of the improvements contemplated for the area and may include any or all of the following improvements:
    (i) Partial or total vacation of plats, or replatting.
    (ii) Opening, widening, straightening, extending, vacating, or closing streets, alleys, or walkways.
    (iii) Locating or relocating water mains, sewers, or other public or private utilities.
    (iv) Paving of streets, alleys, or sidewalks in special situations.
    (v) Acquiring parks, playgrounds, or other recreational areas or facilities.
    (vi) Street tree planting, green belts, or buffer strips.
    (vii) Property renovation in accordance with this act.
    (viii) Parking facilities.
    (ix) Commercial area promotion.
    (x) Economic restructuring of commercial areas.
    (xi) Recruiting of new businesses.
    (xii) Other appropriate public improvements and activities which address rehabilitation or blight prevention in accordance with this act.
    (c) The plan shall include estimates of the number of persons residing in the development area and the number of families and individuals to be displaced; a survey of their income and racial composition; a statistical description of the housing supply in the community, including the number of private and public units in existence or under construction, the annual rate of turnover of the various types of housing, and the range of rents and sale prices; an estimate of the total demand for housing in the community; and the estimated capacity of private and public housing available to displaced families and individuals.
    (10) A local administrative agency shall be designated to provide information concerning private and public housing available to displaced families and individuals and to advise and assist in their relocation.
    (11) Before the determination of a blighted area and a determination that there is a feasible method for relocation of families and individuals who will be displaced from the area, and before adoption of a development plan, the local legislative body shall hold a public hearing, which hearing shall comply with the following:
    (a) Notice of the time and place of the hearing shall be given by publication in a newspaper of general circulation not less than 30 days before the date set for the hearing. Notice of the hearing shall be distributed in the blighted area at least 25 days before the hearing. Notice of the hearing shall be mailed at least **************************************************************************** the blighted area at the last known address of that owner as shown by the records of the assessor. The notice shall contain a description of the development area. For purposes of this notice it shall be sufficient to describe the boundaries of the development area by its location in relation to highways, streets, streams, or otherwise. The notice shall further contain a statement that maps, plats, and a particular description of the development plan, including the method of relocating families and individuals who will be displaced from the area, are available for public inspection at a place to be designated in the notice, and that all aspects of the development plan will be open for discussion at the public hearing.
    (b) At the time set for hearing the local legislative body shall provide an opportunity for all persons interested to be heard and shall receive and consider communications in writing with reference to the development plan. The hearing shall provide the fullest opportunity for expression of opinion, for argument on the merits of the development plan, and for introduction of documentary evidence pertinent to the development plan.
    (c) The local legislative body shall make and preserve a record of the public hearing, including specific findings of fact with respect to its determination of the blighted area and its determination that there is a feasible method for relocation of families and individuals who will be displaced from the area, all data presented at the public hearing and all other data which the legislative body considered in making its determinations. If no individuals reside in the development area, the legislative body is not required to determine a feasible method for relocating residents.
    (12) Within 10 days after the completion of the public hearing as provided in subsection (11), the citizens' district council for the district within which the proposed development area is located shall notify the local legislative body in writing of its approval or disapproval of the development plan. If the citizens' district council approves the plan or fails to notify the local legislative body of its approval or disapproval of the plan, the local legislative body is free to act on the plan. If the citizens' district council disapproves the plan and so notifies in writing the local legislative body, the local legislative body shall not adopt the plan for at least 30 days after receipt of the notice and during that period shall consult with the citizens' district council concerning its objections.
  History: 1945, *******, Imd. Eff. May 31, 1945 ;-- Am. ****, Act 237, Eff. Oct. 11, **** ;-- CL 1948, 125.74 ;-- Am. ****, Act 296, Eff. Sept. 27, **** ;-- Am. ****, Act 189, Imd. Eff. June 22, **** ;-- Am. ****, Act 173, Imd. Eff. Aug. 5, **** ;-- Am. ****, Act 320, Imd. Eff. Dec. 26, ****
  
  

• Initial Complaint

  Date:01/05/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This law firm has taken on a collection account ** Pass of *************. Once you pay the outstanding ticket. it takes days for them to release the information to the ** Pass. Which will not allow the *** to renew your registration. it has now taken 5 business days with no release. I'm going to look into who allowed for this out of state business to manage these bad accounts for *************. I'm going to get channel 7 solve it involved.

  

  Business Response

  Date: 01/10/2023

  *************** to the consumer complaint filed with your office by ******************  Mr. ****** complaint regards an account for tolls and fees paid to our client, the ************* ********** of ************** (MassDOT).
  
  Upon receipt of this complaint, we reviewed the account with the client.  ***********, ************** paid them for his delinquent toll account in the amount of $79.19 by credit card on December 28, 2022.  This amount was cleared at the ************************** (***) on January 4, 2023.Please understand MassDOT has to wait for the payment to clear before they can request that the registration block to be cleared.   Be advised that these Pay-by-Plate outstanding balances were well over 90 days delinquent.  ************ Mr. ****** license expired at the beginning of December and he did not attempt to pay the amounts owed until the end of December.
  
  As the amounts have been paid and the account cleared, we consider this matter closed.
  
  Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

• Initial Complaint

  Date:01/03/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recieved a letter in the mail regarding an unpaid toll in ********. Account # ************* Delaware ***. I had only travelled to this god forsaken state one time in my entire life, which I got trapped into a express lane because nobody would let me over and it was impossible to leave the toll lane safely. I do not have a "device" or whatever and there was no toll booths because it seems like states just want to collect money. I had thousands of dollars in cash but nowhere to pay this stupid toll and I'm not putting my credit card on the phone or online anywhere, especially to a collections attorney CROOKS and SCAMMERS. They always s**** the consumer and then file it on credit reports or double charge my account. Never again. They can drive down to ******* and I'll hand them the $93.10 in cash but I will not send it electronically. I do not trust you law office collections scammers to not steal my account information and use it.Next time, if I ever get stuck in a situation like this again I will simply crash my car into the next car over and tell them to *** this law office instead. I never plan to visit ******** again in my entire life. first and last time, I'll drive 2 states around before I go there again. I was not given a choice to get out of the express lanes and calls to the *** to try and fight it are useless. I just sat on hold for hours and nobody would help me, and driving 10+ hours each way to go to a traffic center to talk to a live person is not worth it. So now here I am filing a complaint against this law office. 0/5 Stars, if you're a law office collections attorney it's because you probably got your degree from a mail order school.

  

  Business Response

  Date: 01/05/2023

  *************** to the consumer complaint filed with your office by ****************************   Mr. ********** complaint regards an account for unpaid tolls and fees owed to our client, the ******** ********** of ************** (DelDOT).
  
  On December 21, 2019, DelDOT recorded a toll violation incurred by a vehicle with ******* license plate ******, registered to **********************************  The first invoice (I-801844), was sent on January 10, 2020, in the amount of the toll, $5.60.  DelDOT mailed multiple violation invoices,and final invoice (I-1142365) was sent on April 9, 2020, in the amount of $93.10, the toll amount of $5.60, plus $87.50 in penalties and fees. The violation notices were properly mailed to the address provided by the ********** of ***** Vehicles (DMV); ***************************************************************** 32124.
  
  When no response was received, the account was referred to the firm for collection on October 25, 2022. A letter was mailed on December 29, 2022, in the amount of $93.10. No response was ever received by the firm,either in writing or via telephone.
  
  Upon receipt of this complaint, we reviewed the account with our client. Per DelDOT, This debt is valid. This is a toll by plate road (electronic tolling), there are no toll booths. ********************** was sent an invoice for the toll only, in the amount of $5.60, and had 60 days to pay that before any fees were assessed.  ********************** never responded to the invoices and the toll payment was never received. Thus, the balance of $93.10 remains due and owing.
  
  Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

• Initial Complaint

  Date:12/29/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing a complaint against Linebarger Goggan Blair & Sampson, LLP, who has sent me a notice by ref.NO ********* for a $93.10 unpaid toll on 03/31/2019 owed to the ******** ********** of ************** (DelDOT). The toll was initially $5.60, while adding $25.00 Admin Fee, $10.00 Vol Amb, $15.00 Violent Crimes, $25.00 Civil Penalty, and $12.50 Civ Pen Surg, it went up to a ridiculous $93.10. The mail says it is the SECOND NOTICE OF UNPAID ************ for a trip almost 4 years ago. However, I never received any notice from Linebarger Goggan Blair & Sampson, LLP or anyone else that there were tolls unpaid in ******** before I received this notice on 12/28/2022.An obvious mistake made by Linebarger Goggan Blair & Sampson, LLP is my address. I live in a 9-story building with more than 100 households. The bill only shows an incomplete street address but without my apt number. Without the correct apt number, it is impossible for the mail to get delivered to me. I just called DelDOT, and they confirmed ****** tried to mail me the bill but the mail got returned due to the wrong address. It was only because the postman handwritten my apt number on the envelope this time, so it got delivered.Documents are attached. I refuse to pay this ridiculous amount due to a mistake made by Linebarger Gorggan ************************************************ LLP and DelDOT. I would only pay the original toll, $5.60.

  

  Business Response

  Date: 01/04/2023

  *************** to the consumer complaint filed with your office by *******************  Mr. ***** complaint regards an account for unpaid tolls and fees owed to our client, the ******** ********** of ************** (DelDOT).
  
  On ********************** recorded a toll violation incurred by a vehicle with ********** license plate ******, registered to *******************  A final invoice I-****** was sent on November 27, 2019, the toll amount of $5.60 and adding $87.50 in penalties and fees for a total of $93.10.  The violation notices were properly mailed to the address provided by the ********** of ***** Vehicles (DMV); ********************************************************** 08901-1070.
  
  When no response was received, the account was referred to the firm for collection on October 21, 2022. A letter was mailed on October 24,2022 in the amount of $93.10, and a second letter was mailed on December 12,2022 in the same amount. No response was ever received by the firm, either in writing or via telephone.
  
  Upon receipt of this complaint, we reviewed the account with our client. DelDOT was provided the correct street address but not the apartment number from NJ DMV. It is unclear if NJ DMV failed to supply a registered apartment number, or if the apartment number is not properly registered. Regardless, because it is possible that the invoices were not delivered to the appropriate apartment, ****** has waived the penalties and fees as a courtesy, and the account is now billing for just the tolls. Thus, a balance of only $5.60 is currently due and owing.
  
  Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 01/09/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  Thank you for your help!
  
  Regards,
  
  ***********

• Initial Complaint

  Date:12/28/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  For the past several months I have been receiving demand letters from the law office of Linebarger Goggan *********************************************** LLP, Attorneys At Law, *************************************************. Informing me that I owe back taxes for property at ************ section 62ABLK3LT3, to **** County **********************************. I don't own property in the area and have never owned any property in *****. I have been disregarding the the notices as I stated I do not own, nor have I ever owned property in *****. I feel that it is some type of scam or they have the wrong person namely me. Any help to straighten out this problem will help. Thank you.

  

  Business Response

  Date: 01/10/2023

  Dear ********************:
  
  Linebarger Goggan Blair & Sampson is a ***** law firm focused on the collection of government receivables.  You have never been a client of the firm, and no representation has been made that you have.
  
  Our office has been attempting to contact you by mail regarding the **** County property referenced in the several letters you have received.  You are being provided notice as required under the ***** Property Tax Code because our investigation has revealed that you are an heir or potential heir of ********************************, formerly of ************, ***** and ******, *****.  According to **** County Appraisal District records, ******************************** is identified as the owner or responsible party of the real property referenced in the correspondence you have received, and there remains a delinquency for multiple years of unpaid property tax.
  
  If the delinquent tax is not paid, the property will be subject to foreclosure and public sale to pay the tax liability.  If you are not a legal heir, or wish to disclaim any interest in the property, please notify our office immediately and we will provide you with the appropriate documentation.
  
  You have requested that a correction be made to your credit report.  Our office has not reported any adverse information to any credit reporting agency, and has no intention of doing so.  If a judgment is taken, it will be an in rem action only for the purpose of securing an order of sale of the property, and will not be a personal judgment against you.
  
  If you have any further questions or concerns, please contact us at the number provided on the correspondence you have received, or you may contact attorney ***************** directly at **************.
  
  
  
  *****************
  Partner
  Linebarger Goggan Blair & Sampson, LLP
  Attorneys at Law
  113 ***********
  *******, ** 75142
  **********************

• Initial Complaint

  Date:12/27/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have received two notices from this law firm claiming an amount in toll fees that I do not owe. Please note: I have proof and so do they, that my vehicle was not the vehicle that entered the toll however, based on my vanity license plate it seems that this AI error has been occurring more frequently. This firm did not do its due diligence to ensure that I was at fault before threatening collections. Retail law and consumer protections are designed to prevent businesses from practicing fraud or unfair practices. This type of error can cause a person to be taken advantage of leading to substantial debt. There is no place on the letter that allows for dispute.

  

  Business Response

  Date: 12/29/2022

  *************** to the consumer complaint filed with your office by **********************  Ms. ****** complaint regards an account for unpaid tolls and fees owed to our client, the ******** ********** of ************** (DelDOT).
  
  On July 23, 2021, ****** recorded a toll violation incurred by a vehicle with ************** license plate MSPHILLY, registered to **********************  DelDOT mailed a Notice of Toll Violation (0011572848-1) on December 23, 2021, in the amount of $54.00, the toll and $50.00 in fees. A Final Notice of Toll Violation (0011572848-2) was sent on April 3, 2022, in the amount of $91.50.  This included the previous amount and adding $37.50 in penalties.  The violation notices were properly mailed to the address provided by the ********** of ***** Vehicles (***); *********************************************************** 28227-8703. 
  
  As the violation notices remained unresolved beyond the due dates, ****** referred the delinquent toll violation and fees to the firm on October 11, 2022.  A letter was mailed on October 13, 2022, in the amount of $91.50.  A second letter was mailed on November 30, 2022.
  
  Upon receipt of this complaint, we reviewed the account with the client.  Per DelDOT, the debt is valid. The license plate is identified correctly and the vehicle information matches what the *** provided,as well as the address ************** has provided. DelDOT has provided the violation notices and an images. The current balance due of $91.50 remains due and owing.  
  
  Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 01/03/2023

  Complaint: 18639737
  
  I am rejecting this response because:
  

  Hi *******,

   

  This email is in regards to case#18639737.

  
  
  

  This response does not resolve the issue. My vehicle was actually no where near the state of ******** on the date in question. In fact, my vehicle was parked at the airport in *********, ** that day as I visited family in ***********. Shall I provide that proof? Or would it be better served for DelDOt to simply review the camera that captured the vehicle in question? They will be able to confirm the vehicles make & model as well as the discrepancy in the plate. The i is probably misconstrued with a #1.

  If they do not resolve this and proceed to accuse me of something I am not responsible for I will proceed other litigation efforts.

  
  
  

  Thanks in advance for your assistance.

  
  Regards,
  
  *********************

  

  Business Response

  Date: 01/12/2023

  The ************** license plate on the vehicle clearly shows as MSPHILLY with a letter I not a number 1.  The vehicle shows as a white ****** Highlander.  A review of the registration records shows that MSPHILLY is registered to ********************* and assigned to a white ****** Highlander.  The amounts are properly owed by **************.

  Customer Answer

  Date: 01/12/2023

  Complaint: 18639737
  
  I am rejecting this response because: my vehicle has not travelled on I-95 at all in 2022. Also my vehicle was parked at ********************************************** on that date.

  DelDOT needs to provide proof that is my vehicle!
  
  Regards,
  
  *********************

• Initial Complaint

  Date:12/27/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I got a letter in the mail saying Im being sued for back property tax on property that I dont own with a house that I havent lived in in 12 years and besides that the house burned down Im not the inheritor of this property. His daughter is. Im not sure what it is They want me to do but I cant pay property tax on property that I dont know so I guess I need to reject their letter, not even sure what to do. I tried calling them, but I could not get an answer

  

  Business Response

  Date: 01/03/2023

  *************** to the consumer complaint filed with your office.  The complainant states that she received a letter from our firm informing her that we are suing her for delinquent property taxes on property that she doesnt own and hasnt lived in for 12 years.
  
  On October 12, 2022, a lawsuit was filed on behalf of our clients in ****** County, *****, for delinquent taxes on a mobile home for years 2020 and 2021, totaling $2,227.59.  The letter the complainant received is service of the lawsuit, informing her that she has been named as a defendant in the suit.  The complainant is a defendant in this lawsuit because she is currently listed as the owner of the mobile home through the ***** ********** of ******* and Community Affairs, Manufactured ******* Division.  As such, regardless of whether the complainant believes she currently owns the property or in fact no longer resides in the mobile home, we are required by law to include the complainant in the lawsuit because she is the registered owner of the property with the State.  The Original Petition and report from the ***** ********** of ******* and Community Affairs is attached for your review.
  
  Please let me know if I can answer any further questions or be of assistance with this issue.
  
  Regards,
  
  *******************************
  Capital Partner
  Linebarger Goggan Blair & Sampson, LLP
  Attorneys at Law
  *********************************************************************** 76102
  ****************************************
  Main: **************
  Direct: **************
  Fax: **************

  Customer Answer

  Date: 01/03/2023

  Complaint: 18633169
  
  I am rejecting this response because:
  The house is no longer there it burned down. I am not the heir and cant own a house that is not there.
  Regards,
  
  *******************************

  

  Business Response

  Date: 01/04/2023

  *** complainant has rejected our response because she questions the legitimacy of her ownership of the mobile home since it has burned.  She has asked the question, how can she own something that isnt there?
  
  *** lawsuit was filed on October 12, 2022, for delinquent taxes on an account that encompasses real property and a mobile home located on the real property, for years 2020 and 2021, totaling $2,227.59.   *** lawsuit requests payment for delinquent taxes on the real property and the mobile home for 2020 and for the real property only in year 2021.  *** mobile home burned in November of 2020 so it was removed from the tax roll for 2021.  Removal of the mobile home for 2021 taxes does not remove the tax liability for 2020.  *** mobile home existed on the real property January 1, ********************************************************************************* this case the complainant.
  
  *** complainants attorney called our office today. *** above information was explained to the attorney and an agreement was reached.  *** complainant has agreed to pay the 2020 delinquent taxes due on the mobile home.  Once the mobile home taxes are paid, the complainants liability in the lawsuit will be satisfied.  Thus, the complainant will thereafter be non-suited from the lawsuit.

  Customer Answer

  Date: 01/05/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  *******************************

• Initial Complaint

  Date:12/21/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a letter in the mail stating I have court fines in ********** ********** with my ex husband. I dont see any possible reason or justification for court fines since we left *** almost 4 hours ago and never received such situations.This feels like a scam.

  

  Business Response

  Date: 12/22/2022

  Please see attached response

• Initial Complaint

  Date:12/16/2022

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a letter in the mail "Second notice of unpaid ************** It is addressed to *******************************. That is not my name. It is for an amount they claim is owed for a Delaware DOT toll with a license plate ****** on August 27, 2020. I have never driven to ********. That is not my license plate number (no where near it) and on 8/27/20 I was driving my daughter to college in ****** ** - about 500 miles from ********.This is a scam. This company needs to be investigated.

  

  Business Response

  Date: 12/19/2022

  *************** to consumer complaint filed with your office by *****************************. ****************** complaint regards an account for unpaid tolls and fees owed to our client ******** ********** of ************** (DelDOT).
  
  The complaint requested no further contact from the Firm, so this response is submitted to just the BBB,and not to the complainant. The BBB is, of course, welcome to share this response with the complainant.
  
  Upon receipt of this complaint, we reviewed the account and confirmed that ******************** address in *********, ** is not a valid address of the person we are attempting to contact.  ****************** received the letter at her address in error. Her address has been removed from our files and the account properly notated.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 12/19/2022

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Please note, my secondary address - ******************************************************** also needs to be removed from their files.
  
  Regards,
  
  *****************************

• Initial Complaint

  Date:12/14/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a letter from the agency stating that I have an outstanding red light traffic violation for $490. The date of the violation is marked in 2019. I was living in ****** and the ticket was issued from ******************. I never received a ticket to my mailing address. This all seems bogus.

  

  Business Response

  Date: 12/19/2022

  *************** to the consumer complaint filed with your office by *************************, regarding a debt owed to our client, the Los Angeles Superior Court.
  
  **************** owes the Los Angeles Superior Court $490  for an unpaid red light camera ticket. The red light violation occurred on May 3, 2019 in ***********, **. A copy of the ticket is attached for Ms.******* review.
  
  If **************** would like to dispute the citation or amount due, she may schedule a hearing with a judge. She can call our office at ************ for assistance to set up a hearing with the Court or to otherwise resolve her account.
  
  Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.