Complaints
This profile includes complaints for Linebarger Goggan Blair & Sampson, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 552 total complaints in the last 3 years.
- 105 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/10/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have received a letter from this specific debt collecting agency. The dates are incorrect. For Example, The car registered to this specific license plate was declared a total loss February 2021 so how is it possible that a vehicle that was declared a total loss passed through a toll April 2021? A vehicle that cannot operate passed through a toll after it was declared a total loss. I received a letter declaring that I owe $582 for overdue tolls from dates September 2020 through April 2021. I need to see pictures videos anything because the dates dont add up. Debt validation is required for debt collectors. I am requesting to verify the debt and no the original debt collector. My account is ********Business Response
Date: 10/17/2022
As requested by **************, the account was reviewed and verified with the toll agency. A validation of the debt has been mailed to her.Initial Complaint
Date:10/10/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a notice that I owe $91.50 for a toll of $4.00 that I accrued on 6/23/21 on license plate ********* do not dispute the toll itself, but I take issue with the fact that I was never notified of this charge until I received this letter in the mail for an extremely inflated amount of money, considering the original charge. Had I received a toll bill in the mail, I would have paid it.I'm asking to pay the original amount.Business Response
Date: 10/10/2022
On June 23, 2021, ****** recorded a toll violation incurred with ***** license plate *******, registered to ************************** A notice (0010859208-1) was sent out on September 11, 2021, in the amount of $54.00, the toll amount, and a $50.00 fee. On October 27, 2021, a final notice (0010859208-2) was sent in the amount of $91.50, the previous amount, and an additional $37.50 in penalty fees. The notices were properly mailed to the address provided by the ********** of ***** Vehicles (DMV); ******************************************************************* 78723. Please note that the addresses used for these mailed notices are based on DMV records and it is the responsibility of the registered owner to keep the address up to date.
As the notices remained unresolved beyond the due dates,DelDOT referred the violations to the firm for collection on May 24,2022. A probable new address was located; ***************************************************** 78681-2746. A letter was mailed to **************** on June 4, 2022, in the amount of $91.50 and a second letter was sent on August 8, 2022.
Upon receipt of this complaint, we reviewed the account with the client. Per DelDOT, the debt is valid. DelDOT has included the invoices and images. The current balance due of $91.50 remains due and owing. If **************** submits proof that the car was properly registered at the **********, ***** address prior to the date of the toll violation, the fees may be waived.Customer Answer
Date: 10/17/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*************************Initial Complaint
Date:10/10/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I receive, year after year, a letter from this firm with "Demand for Payment", saying they are debt collector for ****** County referring to a debt for a fee owed to the ********************************. I have an automatic payment process with ****** County for the alarm operation, and every time this firm has sent this letter I've contacted them and they indicate that no fee is owed, and that my alarm permit is in good standing. As with all of these types of letters, not only to myself but to many others, these are false claims, and are tantamount to a scam.Business Response
Date: 10/19/2022
Dear Mr. **************** behalf of Linebarger Goggan Blair & Sampson, LLP, *************** to your complaint, which we received from the BBB on October 10, 2022. Your complaint regards an amount due to ****** County Sheriffs ************.
After receiving your BBB complaint we contacted our clientHarris County Sheriffs ************-- and confirmed that there is an outstanding fine for an unpermitted false alarm that is due and owing for a total amount of $97.50 (see attachment Account History: ********* provided by ********************************). Your obligation arises by ordinance when an unpermitted false alarm occurs, as was the case here.
I hope this will be sufficient to satisfy your inquiry and resolve this matter.In the event you need additional information, please do not hesitate to contact us.Initial Complaint
Date:10/06/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This complaint is about this company acting as if they have been trying to contact me in regards to unpaid toll balance. I disputed the charged back in 2017 when I let them know I never received the toll balance in the first place and then once I received the toll balance with late fees I sent out a dispute and never received a response. Years later now in 2022 a manager in ********** received mail in my name to his pharmacy which he was highly upset about how unprofessional it was and thinking I had placed his pharmacy address as my home address. This agency has cause problems between myself and an employer and all they said was sorry. There is nothing they can do. I asked to speak to a supervisor today on 10/5/2022 and the manager/supervisor stated theres nothing he can do and I have either calculated from what I said. I had disputed this charge back on 2017 and I would like for the penalty fees to be deducted and dropped to the original amount that is the only solution I am accepting at this time. Especially since they caused damages with an employer and do not have any remorse on trying to help or reach out because I never once received mail from them at my residential address **** ********************* which they had so I dont know why they would even remotely think its okay to send my personal information/ mail to a pharmacy in **********. If you ****** the address you can clearly see it is not a residential address neither does it come up as one the address is presented with a suite number. Even the manager provided it to me. So they knew that was not residential.Business Response
Date: 10/11/2022
I am responding to the consumer complaint filed with your office by ********************** **************** complaint regards an account for unpaid tolls and fees owed to our client, the ******** ********** of ************** (DelDOT).
Between February 13, 2017 and *********************** recorded three toll violations incurred with ******** license plate *******, registered to ********************** The first toll notice (0005657697-1) was sent on February 26, 2017, in the amount of $54.00, the toll amount, and $50.00 in fees. On April 8, 2017, a final notice (0005657697-2) was sent in the amount of $91.50, the previous notice amount, and an additional $37.50 in penalties. The second and third toll notices (0006263609-1 &0006263610-1) were sent out on October 5, 2017, each in the amount of $54.00,which included the toll amount, and $50.00 in fees. Final notices (0006263609-2 & 0006263610-2) were sent on November 19th, 2017, in the amount of $91.50 each, which included the original notice amounts, and an additional $37.50 in fees. The notices were properly mailed to the address provided by the ********** of ***** Vehicles (DMV); ***************************************************************************************; Please note that the addresses used for these mailed notices are based on DMV records and it is the responsibility of the registered owner to keep the address up to date.
As the notices remained unresolved beyond the due dates, DelDOT referred the violations to the firm for collection on September 23, 2021. A new address was located; *************************************************************************, on September 24, 2021. A letter was mailed to ************** on October 5, 2021, in the amount of $274.50. When no response was received, the firm continually tried to reach ************** and a probable new address was located; *********************************************************************************, on September 16, 2022. A letter was sent September 28, 2022.************** contacted the firm and confirmed the address; ************************************************************* 20852-1967.
Upon receipt of this complaint, we reviewed the account with the client. Per DelDOT, the debt is valid. DelDOT has no record of any previous disputes, and was not contacted by ************** prior to January 24, 2022. At that time, ************** was told the debt was referred to the firm and she would have to appeal through the firm. DelDOT has included the invoices and images. The current balance due of $274.50 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:10/05/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter from this "firm" claiming that I owe the ******** ************** almost $400. The letter claims that this is a "collection attempt for delinquent assessments". This is the first I have heard anything about owing the State of Oklahoma ************** anything. There has been no attempt to contact me at all leading up to this. I immediately made an attempt to contact the individual named on this letter at the personalized extension. Surprise! Surprise! He just so happens to be unavailable. There was no alternative number listed on the letter so I resorted to a ****** search and contacted one of the numbers there. That rep said she couldn't look up anything from her office and transferred me back to the other number where, again, no one was available to speak to me.Now, to clarify, I am originally from ******** and have never owned any property there. Any time I do spend in ******** is very little and I have had no traffic fines while there. The next major piece of this is, I have been active duty military for more than 12-years and the ***************** does not tax active duty military residents. There's a whole lot of claiming that I owe someone something with nothing to substantiate the claim. I guess the effort is to falsely claim people are in debt to the state in hopes the individual ignorantly gives a payment without questioning? Don't be fooled folks! This is completely aligned with all the previous claims that this firm is a massive scam.Customer Answer
Date: 10/06/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************Initial Complaint
Date:10/03/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter on Sep 22, 2022 from Linebarger Goggan *********************************************** LLP saying I have a unpaid toll in Aug, 2020, which I have paid out back in 2020.This is ridiculous and annoying.Business Response
Date: 10/05/2022
I am responding to the consumer complaint filed with your office by **************** ************ complaint regards an account for unpaid tolls and fees owed to our client, the ******************************** (PTC).
The complaint requested no contact from the Firm, so this response is submitted to just the BBB and not the complainant. ********** is, of course, welcome to share this response with the complainant.
On September 11, 2020, PTC recorded three toll violations incurred by a vehicle with ******** license plate *******, registered to ***************. PTC mailed multiple violation invoices. A past due invoice (104724749-2) was sent on October 23, 2020, in the amount of $39.10, the toll balance, and $5.00 in fees. The invoices were mailed to the address provided by the ********** of ***** Vehicles (DMV); ************************************************************** 48105-2414.
When no further response was received, a $20.00 Collection Fee was added, and the account was referred to the firm for collection on March 23, 2022. The Firm mailed a letter on May 25, 2022, in the amount of $59.10. The firm continually tried to reach ********** and a probable new address was located; ****************************************************************. A letter was sent on September 22, 2022. No response was received by the firm.
Upon receipt of this complaint, we reviewed the account with the client. Per PCT, this debt is valid, no payment was ever received. ********** is welcome to provide valid documentation showing these tolls were paid. If provided, we will review the documentation with PTC.
PCT has included an invoice and image. The balance of $59.10 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 10/05/2022
Complaint: 18157134
I am rejecting this response because: I have called the number ************ asking them to provide more details on the unpaid toll, when and where it was happening. They said it was Dec 2020, at that time I was in *********, **. Which makes no sense. They are not providing correct information and is scamming
Regards,
***************Initial Complaint
Date:10/03/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Recently receive a letter demanding payment for a ********** debt in the ***********. There is no date associated with the letter of said violations, but the dates do not matter because I have NEVER lived in ******, ** not have I ever been licensed, owned a car, or registered a car in ******, **.Upon research, I reviewed the notice to find that this bill in fact belongs to a person with a similar name, not same name as myself in ******, ** in 2018! This company is attempting to collect a debt from me that belongs to another individual and most likely did a half a** search of someone with a similar name. I demand for these collection actions to cease and my information be removed!Business Response
Date: 10/04/2022
*************** to the consumer complaint filed with your office by ******************************************* ******************************* complaint regards an account for unpaid tolls and fees owed to our client, the ***************************** (*****).
Upon receipt of this complaint, we reviewed the account with our client. Per *****, the address in ****, ** was updated incorrectly and is not a valid address for the person we are attempting to contact. ******************************* received the letter at her address in error. ****************************** address has been removed from our files and the account properly notated.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 10/05/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
******************************************Initial Complaint
Date:10/03/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
*** received several pieces of mail addressed to the wrong person at my mailing address. This claim states driving citations in city Ive never been to before. These have been sent back and marked incorrect address return to sender and they continue to show up.Business Response
Date: 10/12/2022
Dear **************:
This correspondence is being sent in response to your concern pertaining to the above-referenced Complaint, received by our office on October 3, 2022.
Please be advised that our firm has flagged your name and address in our system so that you will not receive any further communications related to the above charges. In our attempt to locate the actual defendant, our firm mistakenly identified you because your last name is identical to the defendant. On behalf of myself and our firm, I apologize for any inconvenience this may have caused you.
Sincerely,
**************************Initial Complaint
Date:10/03/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
******** Re: Ticket ********* Case 0461225TR2006 Being a ***** does not entail receiving wrongful solicitations to this address. All parties at this address were MINORS located out of the ************** at the supposed time of issuing these citations, were minors who did not have a ***** license plate, were minors who did not require vehicle inspections in their respective states, and were minors who did not have a ***** driver's license. Remove our address and have your legal assistants ****** for another ***** to bother for this matter.Business Response
Date: 10/11/2022
Dear ************* *******:
On behalf of Linebarger Goggan Blair & Sampson, LLP, *************** to your complaint, which we received from the BBB on October 3, 2022. Your complaint regards a letter you received for an amount due to *************** Municipal Court.
According to your complaint the responsible party for citation number 0028657FTA2007 issued by *************** Municipal Court cannot be contacted at **************************************************************** and letters for this citation should not be mailed to this address.
The Firm did receive credible information from our skip trace vendor which gave rise to the belief that the proper party could be reached by mail at **************************************************************** at the time the letter was mailed.
Upon receipt of your complaint from the BBB on October 3, 2022 all attempts to contact the responsible party via mail at ********************************************************************************************** attempts to contact this address regarding this matter will occur in the future.
I hope this will be sufficient to satisfy your inquiry and resolve this matterInitial Complaint
Date:10/03/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My name is ****************************** and I am representing the interests of my 97 year old mother, ************************, in the matter of a continued effort on the part of Linebarger Goggan ************************************************ L.L.P; Attorneys At Law to try and collect a Tax Lien debt from my deceased brother. I have recently contacted the Kleberg ***************** to determine the nature of the Tax Lien and discovered that the Lien was cancelled and deleted from their records when the business was closed in 2008. ********************** to whom the Lien was originally levied against is now deceased, having passed in 2020.The "Red Letters" are extremely unsettling to my aged mother, who believes that the Attorneys can forcibly evict her from her homestead of 50+ years. Regardless of the actual specifics of the legalities of whatever case the Attorneys may think they have, my discovery is that the Kleberg ***************** has wiped the past indebtedness off their books. The attached statement from the ********** clearly shows the matter has been closed. I would like to have the ***************** issue a letter of apology, and cease all additional contact with my mother.This type of harrasement is a clear cut case of "elder abuse" and should be brought to the attention of the ********************* for a reprimand to the Attorney's Licensed Standing, because I believe my mother is probably not the only elder person who has to deal with this ridiculous and onerous method of collections.Business Response
Date: 10/12/2022
Response attachedCustomer Answer
Date: 10/14/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************
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