Reviews

This profile includes reviews for Harland Clarke Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Harland Clarke Corp. has 3 locations, listed below.

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  Harland Clarke Corp.

  San Antonio, TX 78256-2589

• 

  Harland Clarke

  1910 Campus Pl Louisville, KY 40299

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  Harland Clarke

  239 America Place Jeffersonville, IN 47130

Review Details

• Review fromRodney E

  Date: 03/15/2023

  1 star
  Worst company I ever dealt with, any phone number they show never works never can speak with a real person, issues with the order can never be addressed. Void doing business with this company.

• Review fromMaureen c

  Date: 03/11/2023

  1 star
  My husband ordered new checks from Harland. The checks are free from our bank but he had to pay $11.65 for two paper registers. These used to automatically come free with a check order. Luckily they're still free from our bank!

• Review fromCathy S

  Date: 03/08/2023

  1 star
  The very WORST customer service-long phone tree requiring entering of 9 then 8 digits then couple more choices but no matter the path NO HUMAN EVER. Attempted to contact via web, again only FAQ. Called the OTHER ************ number, same thing. AVOID THIS COMPANY!

• Review fromTeresa B

  Date: 03/07/2023

  1 star
  I ordered security checks on a new account opened because of mail fraud and cashed check on my old account. I was told that my checks would be $33+ plus $11+shipping and tax. Was told the shipping would ***********-8 working days. Bank says Harland shipped the checks in an untrackable manner on Feb. 22nd. Today is March 7th and they are still not here. If I am paying so much for shipping, why was the shipment not traceable? Bank says they have no way of contacting Harland though my bank is who placed the original order in the first place. Of course my account has been charged. Both my bank and I have been hung up on by Harland's automated customer service multiple times. I am so angry -- it should be illegal for corporations to have no way for their paying customers to contact them.

• Review fromRae N

  Date: 03/03/2023

  5 stars
  Harland Clarke has been great to order my checks thru and I receive them within 2-3 weeks. I love the designs I can choose from them and the price I pay is reasonable.The quality has been so much better than previous companies I have gone thru

• Review fromJosh G

  Date: 02/25/2023

  1 star
  I ordered checks from this business and they lost them. Emailed customer service and they responded and stated "we do not give out shipping information via email due to security reasons contact your financial institution" This may seem normal but since the order number and the tracking number were in the subject field, I took the response as they just don't care. As if that wasn't bad enough, I called the "customer service" phone number put in my routing and account information and received the exact same response word for word except email was changed to phone. Then I contacted my financial institution and they recommended blocking the account and creating a new account number. This required me to stop payment on 2 checks, get new debit cards, set up new auto transactions with direct deposits and auto payments. I'm not giving don't want to give this business any stars and would strongly recommend that no one orders checks from this business.

• Review fromRebecca S

  Date: 02/23/2023

  1 star
  Weeks of delay. Harland says the checks were printed three weeks ago but they havent been sent out yet. (Shipping is over $16, and I was charged two weeks ago, so one would expect reasonably quick shipping.) Most concerning is that Harland has no explanation. Seems reasonable to be concerned about security of the checks.

• Review fromMary F

  Date: 02/14/2023

  1 star
  I ordered checks- they sent it twice and billed me twice (I would have eaten the cost if it was a continuation of the numbers, instead they are two copies of the same check, why?!) - I can't even get someone on the phone to ask about this or get a refund the electronic system keeps hanging up on **** called 02/12/23 too and just thought it was the weekend. Nope-! I've tried about 10x This is awful, horrible, customer service.

• Review fromDawn B

  Date: 02/04/2023

  1 star
  I compared my choices before buying checks from the website my bank directed me to - Harland Clarke. Most other check printers are cheaper, but I decided to go with what seemed to me to be the most secure solution, CheckProtect trackable shipping as well as automatic payment through my bank. Shipping cost $3 more than the checks themselves, but I could follow my package using the link in my confirmation email - except that it didn't work. I figured out how to track my package, and the estimated delivery date came and went, though deduction from my bank account was right on time. Finally went to my bank to get counter checks to tide me over and wait for my local post office to do the final leg of my package's journey - which added 2 more days to my wait, a total of 13 days from date of order. Tracking info from dhl showed my package sat at my local post office for 3 days, and without a USPS tracking number I could not get info from USPS about its status over the phone. I won't bother using Harland Clarke again because I did not feel their CheckProtect system actually protected my overpriced checks to their destination.

• Review fromJessica C

  Date: 01/30/2023

  1 star
  I tried to re-order checks online and also address labels. It is a joint account. I changed the name on the label only to my name since my spouse does not need labels and it changed the name on the check order. I immediately tried to call to ask if the checks will have the name change which I do not want. The automated message machine disconnected me several times. I've been on hold over 25 minutes and no answer. I will never use this company again!!!!