We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Shopping

Beyond, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Beyond, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Beyond, Inc. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.04

    Average of 254 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Laura F.

      Date: 01/17/2024

      BBB refusing to accept BBB gift cards since it is under new management. This money was part of my wedding registry and the company is unwilling to exchange, refund or provide any assistance with this issue. DO NOT BUY FROM THIS COMPANY!

    • Lindsay S

      Date: 01/15/2024

      Terrible experience since merging together as one company. Ordered $900 table. Waited weeks, came scratched and damaged. Not only did we have to repackage the 350lb item but store it in our home for a week and a half while still waiting for when they will pick it up. All the while, our refund will not post until 5 days AFTER they pick it up! Even after asking for management, no credit or any consolation was provided to make it right. What a joke! Too many other options to ever shop with them again.

    • Christina M

      Date: 01/13/2024

      The service was so much better when it was Bed ****************************** Theyre return service is ridiculous and I went through h*** trying to get a refund for a product that they kept telling me was in the warehouse, but not checked in yet only to find out weeks later that they said they never received it. I will stick to Amazon for everything. Paying $28 for a return label is absurd. I also ordered a few runner rugs and they said I needed a different label for each rug. You do the math.

    • Donna B

      Date: 01/12/2024

      Ordered battery operated candles 12/31/23. To date never received.Oddly a package came from Amazon with Battery operated candles valued at $20. The BBB/Overstock was $65.No record of either??? What's going on???Is BBB/Overstock purchasing from Amazon and inflating the price????No record of a purchase on my card. I've called, emailed and text.No response. Phone was pointless.AVOID BB&Beyond/Overstock ......they will be on 60 minutes in no time!Db SF Bay **

    • josh s

      Date: 01/11/2024

      Absolute joke of a company. Promised 4-6 week shipping on a chair I purchased it has been months and the order is still processing. They are liars and will not refund me my money.

    • Heidi M

      Date: 01/06/2024

      We purchased a bed frame from Bed Bath and Beyond via Wayfair. We ordered the frame on 11/25/23 as we were moving and needed it prior to our move on 12/20/23. It was noted delivery would be 12/28/23. We decided that would be ok and would wait until the 28th. The bed frame was actually delivered on 1/5/24. A full week late. We understand holiday delays, but I had to call many times to try and see what was going on. No apologies for being late, nothing but it will be there when it gets there. The Enitial Lab staff were all rude again with no apologies. Though Wayfair is trying to revive Bed Bath and Beyond, we will NEVER buy from them again.

    • Tyra A

      Date: 12/31/2023

      Since overstock is now bed bath and beyond Im writing a bad review for them. I bought a mirror last year that I set aside for a renovation project, I finally got around to that project and the mirror was completely shattered, I contacted bed bath to see if they could honor the item, unfortunately at no help even though I didnt break the mirror it came out of packaging completely broken they could not honor anything. It was my fault for not checking the packaging right away their fault for sending a broken item.. $126 down the drain

    • Joe b

      Date: 12/30/2023

      AVOID this company. Just outright dishonest listings. They has a set of bed sheets listed as **** thread Egyptian cotton. Yeah right. I could almost see through them. Then they want 14 dollars return shipping. AVOID them and save yourself the irritation.

    • Robin J

      Date: 12/27/2023

      I've attempted to return an item because I did not like the material and when I initiated the return, I was told that I would be charged $13 for a return label because it was considered "buyers remorse". First of all, since they closed every one of their stores, how am I supposed to know what the product feels like without physically touching it? This is not the fault of the ****************************** and the *********************************************************************************** have to pay for the fact that this company could not keep its doors open due to poor business practices.

    • Trinis R

      Date: 12/25/2023

      I ordered a product on Black Friday and I still havent received the product. I use the ***** text number to no avail. Said it was waiting on *** to update. Said the product was on its way now the website states waiting for a update.

    Beyond, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.