Reviews

This profile includes reviews for Beyond, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Beyond, Inc. has 9 locations, listed below.

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  Beyond, Inc.

  799 W Coliseum Way Midvale, UT 84047-4867

  
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  Bed Bath & Beyond

  825 Pilgrim Way Green Bay, WI 54304

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  Bed Bath & Beyond

  3959 2nd St S Ste 103 Saint Cloud, MN 56301

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  Bed Bath & Beyond

  7961 Southtown Ctr Minneapolis, MN 55431

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  Bed Bath & Beyond

  5445 S 76th St Greendale, WI 53129

Review Details

• Review fromHudson B

  Date: 12/22/2023

  1 star
  Bought heated mattress pad that had a stated 5 year warranty. Now it does not work and ***************************** service say they will not do anything. Company states they only bought the name but not any responsibility to honor previous warranty items. Stay away. They are not reputable since they use the Bed Bath and Beyond name but provide NO service.

• Review fromSara J

  Date: 12/17/2023

  1 star
  We ordered a cabinet Bed Bath and Beyond /overstock. We have had many missing parts. First they didnt send the hardware to put it together. Then it was all off and almost impossible to put together even for our handy man. He had to jury rig it. Then the main shelf is missing. They Have said they cannot send me the shelf. They know I cant return. It because its already out together and I had to pay to put it together. They offered me a full refund and to keep it but. Now they are saying. A very small credit. TERRIBLE people to deal with. Dont buy anything from them. Terrible to offer a resolution then take it away.

• Review fromKisten B

  Date: 12/16/2023

  1 star
  Overstock canceled two orders with no explanation. The company refuses to respond with anything other than a useless AI chat bot. They should not be allowed to use Bed, ****************************** customer list. Thats how they baited me. They are using BB&B as a front for Overstocks misleading ads. Who owns this company now? *****?

• Review fromGabriella M

  Date: 12/15/2023

  1 star
  Just another one star review here. I purchased a king size bed frame from BB&B and it is absolute trash. The fabric is STAPLED to the frame, the legs on the frame are all stripped and cannot be screwed in. When we put the king ******** on this frame it completely sags and looks like its going to break in half. Do not buy this. For BB&B to charge $500 for this product is absolute insanity. I feel like I got robbed. This is an absolute disgrace. I am demanding my money back.. this product is completely broken and can not be used for its purpose which is to SIMPLY, hold the ******** securely.

• Review fromBernie B

  Date: 12/15/2023

  1 star
  I am forced to give this 1 star when in fact it deserves way way less. On December 6, 2023 , an order was placed for a recliner that was to be delivered in 2 days. After time lapse and cancelling the order. I have spent numerous days and hours attempting to get a refund. I was told on 12/11/23 that the refund was send to be processed for return. As of today 12/15/23, I am on hold once again for a total time of 1 hour as I type this review. I received an email stating the the item is on its way to me!! I have stressed the fact that I do not want the item and to simply refund my money. I will never...ever order another item from them. The $300 that I was literally robbed of isn't bothering me as much as the **** run- around that I am getting from the supposedly customer service line. I am still scratching my head as to why the chair was shipped from California to New Mexico!!! I live in ********!!!

• Review fromMichael K

  Date: 12/14/2023

  1 star
  Placed an order online on Bed, ***************************** by Overstock 12/13/23 pm. They encourage customers to do this by offering Welcome Reward Bucks. My Reward money was $50., so I placed an ******************************* clearly says online when you are making a purchase that you will be able to Apply that Reward Money As Soon As you add all of your card numbers and personal info it will come off. The $50 Never came off the total. Tried to work thru the virtual assistant - No help. My husband contacted customer service 12/14/23 @ 11:26 am & spoke with ******* she said she Could not apply the $50 Welcome Reward because you have to do it at the time of purchase. We told her repeatedly that we tried. She said you should have talked to someone then. We told her we tried to get help then! No help at all! Asked to speak to a supervisor twice. Said No one was available. Said we wanted to cancel then and will just reorder & have someone help us apply. Said You cannot cancel Now. We could have bought this product locally and not gone thru this but thought we would use the money being offered by BB&B And to make matters worse - they have done the same thing to another family member. ******* was Unwilling to help us and I would never but anything from BB&B again. And, it is really too bad because we use to shop at the local store all of the time and they would never have behaved this way to their ******************************! They had the never to send me a survey after we were treated this way. This organization does not deserve any stars the way they treat ******************************.

• Review fromStefanie B

  Date: 12/12/2023

  1 star
  Not worth the 1 star I gave them, but the site makes you select a rating! I ordered a sofa for home delivery on their website, there was not an option to have it delivered in the home. When the third-party delivery service called me to say they were about 30 minutes out, I told them I was at work and would need to have the delivery rescheduled. They told me to call Bed Bath and beyond to reschedule. After calling Bed Bath and Beyond I was on hold for 1 hour and 45 minutes before I finally got an agent and told him that I would have to have the delivery brought into my home because I can't move a sofa myself. They told me I didn't pay for that so I had them cancel my order. He told me it would be refunded to me in 3-5 business days. When I got home from work on Tuesday, the sofa was in front of my porch outside of my gate standing upright. I called to have them take it away and the person on the phone said they had no record of my cancelling the order and she would have it picked up but my account would be charged a fee of $230!! I then asked to speak to a supervisor and was on hold for another hour!! No supervisor was working I guess!! I demand my entire refund for this order and just can't believe the lack of customer service and highway robbery that this joke of a company is!!

• Review fromElaine G

  Date: 12/09/2023

  1 star
  Not worthy of rating.... I placed an order approximately 9/17/23 of a ********** table set .money was taken from bank wellsfargo 9/20/23.At that time bbb was deciding if it was gonna remain open or close...I as of 12/08/23 have still not received item yet! I am told purchase never made..however order has been taken from my order list.I contacted my bank and file complaint In hopes to be refunded or get item..

• Review fromTien Ling C

  Date: 12/08/2023

  1 star
  I ordered the soy milk maker and never get the item and I called them few times and always wait for 2 hours for them to answer the call . They told me the product is sold by third party . They dont take responsibility. And the third party relied my email told me they have pic of prove they delivered the item . And they said my door is red . But I live in apartment there are 300 red door here . I told them they might delivered wrong unit. So they told me to asked ***** but ***** told me to call merchant. And the their party ***************************** service replied me with very rude way and I asked for refund since I didnt get any item . They just stop answering me and not pay my back my money !

• Review fromSteve A

  Date: 12/05/2023

  1 star
  False advertising showed polo by ***** ****** products order four and paid for them. never recieved them. It was on a Face book ad. After recieving confirmation on them. And when you check order status reads store is closed please try later. Same result as view store. Please be aware of this false advertisement and fraud. Should be held responsible for their actions.