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Business Profile

Interlock Devices

Skyfine USA, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlock Devices.

Reviews

This profile includes reviews for Skyfine USA, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Skyfine USA, LLC has 5 locations, listed below.

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    Customer Review Ratings

    1.26

    Average of 84 Customer Reviews

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    Review Details

    • Patience L

      Date: 08/10/2023

      Great customer service. N very easy to use their equipment...Thanks ***** for making things easy!

    • Kristyn J

      Date: 08/09/2023

      This company is absolutely HORRIBLE. They are crooked and over charge you money and just take money as they please. They lie saying they dont have your bank information and make you give them another card. They charge you ***** for missing a blow literally ten seconds after the machine alerts you to blow. They arent compassionate they dont care about your money, or talking to you with any kind of respect. This company is HORRIBLE !!

    • william j

      Date: 07/13/2023

      the worse company ever over charged me over $1000,00 told i am missing blows i am not $165 for down load so i can drive only last a week its charge after charge the customer service is absolutely the worst rudest people trying to get it removed cant get an appointment rip off company need to be shut down

    • Susan W

      Date: 06/25/2023

      I was advised by my probation officer on 2/13/2023 that when my device is removed that some of my fees would be lowered and it would be in comments. That didn't happen. When you sign a contract it's on a phone that you can't read you are advised you must sign a 12 month contract even though at 6 months you could have it removed. However you have to pay in cash the remainder of the 6 months plus a removal fee.i live in ***** and when I asked to have a report sent to ******( where my dui happen . Btw ****** is 5 miles away ) I was advised they don't send out of state reports. Finally after talking to a supervisor she would send the report for a fee. Every month I would get a different charge. When you blow in the device to start your vehicle in cold weather it takes longer then 5 min down the road you have to blow again. That is dangerous you have to take your hand off the wheel to blow in device we called and was advised for safety have another person in the vehicle blow for you. I think that's a illegal comment since there is a camera also in the car. I am not even sure if the camera worked.i was always getting a violation charge. Once when I pulled in my drive way the device went off. I turned my vehicle off. This was a violation. They don't explain violations. They really don't give you a explanation on how to use the device. They are just hoping that you get a violation so they can charge you more. The customer service is rude.

    • Jenessa T

      Date: 06/21/2023

      This company is a joke! I was told I could do a month to month payment since I only needed the device for 4 months. When I went to my appointment to get ************* installed, I had to sign a contract on an iPad before they would take my car. Assuming it reflected our previous conversation about month to month payments, I am ready now to get it uninstalled and they signed me up for a 12 month contract when I SPECIFICALLY stated I do not need it for 12 months. WHY WOULD I AGREE TO 12 MONTHS IF I DONT NEED IT? They want to charge me $1200 for early termination and want me to pay it in CASH! This company is thee most ridiculous, fraudulent, rude and unprofessional company I have ever dealt with. I have been hung up on by multiple employees trying to get answers and information. When I asked for names to write down and report, I was told they can't give me that information then hung up on me again. I have no idea what to do from here and now that I have my regular unrestricted license back, the device has completely stopped working in my vehicle and they won't remove it because I mentioned seeking legal help. Stay far away from these crooked con artists. Hidden fee's and insanely ridiculous charges without explanation. ALSO, I was told to wait till the yellow blinking light was on the device to make my calibration appointment, the yellow light never came on and I was charged $181.13 for being "non compliant" and they have not refunded me for the mistake of their employee. They did tell me they fired that employee though for giving false information.... big deal. When I told them the yellow blinking maintenance light never came on, they told me "yes it did, it was on April 27th that it started blinking" and I said NO ITS NOT, and sent them a video of my device right then and there. Still no response from this bogus company. I'm waiting to hear back from my lawyers for next steps to get this junk out of my car and these incompetent people out of my lives forever!

    • Bo E

      Date: 06/20/2023

      This place literally accepted it card on file and hit me with lock out fees and other things that took 500$ out of my account with No warning or anything. I go to get in my truck to go to work this morning and get a lock out signal in it. So I miss being to work on time to wait for them to open. I then call get told oh No biggie run out get on the app and request a code, so I hang up with excitement I wont be that late and run out to request a code that says I need to pay another 50$ for it!!!! Like are you serious! So I call back and a guy answers and tells me theres nothing I can do that I should borrow it from a family member, or get an Uber to work. WHAT A SCAM THIS PLACE IT! I SAID PLEASE SEND SOMEONE TO REMOVE AND HE TOLD ME THAT I CAN PAY THE 50 TO DRIVE TO THE *** TO HAVE IT TAKEN OUT. They literally took my power bill money and I am a single father with two children and this guy wanted to make jokes about it. This place should be ashamed of itself and how they let their employees speak to customers after ripping them off. It was like a game to him. I would go with anyone else even if it cost me extra before ever recommending this place to anyone.Update. Made my 3pm app got down the street and my card was charged another 129.00$. I called and asked why and was told Penalties but was not explained what they were when I asked. Completely rude customer service again. Had to shut my card off and now short on bills.Hopefully BBB Can help put a stop to this place and its crooked ways.

    • Kurt D

      Date: 06/14/2023

      Scam, do not under any circumstances do business with this company

    • Javi N

      Date: 06/05/2023

      This company is a fraud anybody with a lawyer so can get this scammer. They charge violation over violation with ridiculous charges of $190 plus the monthly fees.

    • Jacob T

      Date: 05/29/2023

      Great ****************** and the agents are good people I recommend them

    • MaLynda C

      Date: 05/23/2023

      If I could give zero starts I would . Pay attention to what youre signing with them ! I was told I could go month to month . And when I wanted to get it taken off I was told I signed for 12 months and needed to pay the remaining balance in cash of 1050.As ridiculous as it was I agreed to pay it. I was told my appointment was set and the technician will get an invoice. With the updated information. I arrived 10 minutes early and had to wait 30 minutes on top of that because he did not have an invoice and was concerned with . what was going to be his removal fee. I showed him the copy of the invoice I had . Showing it was going to be 350 And he took a look at it and told me he still needed to speak to someone first to confirm it .I asked him isnt it the same each time ? And he replied back. No it varies on how expensive your car is . I said then why is mine so high its an 2010 ****** Taurus? He replied I dont know I dont set the price lady . After the device was taken out of my car. The guy gave me the keys back and said youre all set . And the following day I got charged **** on top of that to my card . They claimed the device was damaged Yet I wasnt told that on the spot nor was there a picture provided with a statement of prove that it occurred . Pls take my word for it . They are a scam . If you go with them make sure you take a picture or video of the device before and after getting it removed .

    Skyfine USA, LLC is NOT a BBB Accredited Business.

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