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Business Profile

Plastic Surgery

Sono Bello

Headquarters

Reviews

This profile includes reviews for Sono Bello's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sono Bello has 106 locations, listed below.

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    Customer Review Ratings

    1.64/5 stars

    Average of 245 Customer Reviews

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    Review Details

    • Review fromAlexis B

      Date: 02/28/2023

      1 star

      Alexis B

      Date: 02/28/2023

      Very unprofessional business and employees. They were pushy and wanted my money up-front. After the pre-op consultation (which happen on the same day of first visit) with all the details at hand I revoke/back down from moving forward with the surgery. At that time I didn't have anybody to help me in case I need it and my child was only 4 yrs old, my spouse was deployed with the military. They kept my deposit of $392.00 stating that it is not refundable because I already had a pre-op consultation. The procedure/operation never happend. They only offered products and another procedures if I want my money back. Since then I have moved out of state in which the office is located and they do not have offices where I currently reside. This is not good practice and feels very heartless DO NOT recommend this place...

      Sono Bello

      Date: 02/28/2023

      Hello ******, thank you for sharing your feedback. We are sorry to hear your experience was not exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* inn our corporate office, so we may discuss your experience and results. Best, Sono Bello.

      Sono Bello

      Date: 03/06/2023

      Hi ******, We would love the opportunity to help seek a resolution. Unfortunately, we were unable to locate your profile using the email provided. Please contact ************************************* and provide us with a contact number. We hope to hear from you soon.
    • Review fromSamantha P.

      Date: 02/24/2023

      1 star

      Samantha P.

      Date: 02/24/2023

      Stay away I had consult on a Thursday in August , Preop visit on Friday the 12th of August 2022 and the surgery on Monday the 15th. I was sent home with new instructions and additional costs for massages. To my dismay no one provided a post op call as written and promised until 10 days later and it wasnt the surgeon. To make a long story short i look worse than I did before the procedure and was treated just the same.I was seen Thursday February 23, 2023 for 6 month post op and I am still very disappointed with my results. The nurse at the visit initially stated she saw the areas that needed revision and would bring in ************* who arrogantly dismissed me and said he could do a ex and that would solve a portion of my problem and stated he told me my stomach would not be flat before surgery. My question was when as I was sedated? I explained that ******** the sales consultant told me to **** in my stomach and she pulled the fat on my sides towards my back and said this is what you will look like after the procedure. As I continued to explain to ************* and the nurse if I had been told the truth that my stomach would not be flat, I would have made the best, educated, and informed decision to spend the 6k I paid to have a traditional tummy tuck! With no further resolution or response from *************, he abruptly and rudely left the exam room. Afterwards the nurse offered me an appointment for a second opinion with another doctor. I will not spend another dime for an abex procedure. If thats what it took to prevent my stomach from looking like a moon with craters it could have easily been explained and before wasting 6k to have an inch of fat removed from my sides. Im do disappointed and disfigured. I want a refund! ******************

      Sono Bello

      Date: 02/28/2023

      Hello ********, thank you for sharing your feedback. We are sorry to hear your experience was not exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* inn our corporate office, so we may discuss your experience and results. Best, Sono Bello
    • Review fromJean S.

      Date: 02/01/2023

      1 star
      After 2pregnancies, I needed some help w/ my stomach I had loose skin above & below my naval to my lower abdomen I verbalized my concern about their mini tummy tuck procedure d/t the loose skin above my naval I was assured by the surgeon that he thought they could make me look good. So I trusted him. They required at least 3-4 procedures be done so I decided to lipo my upper *********** upper inner thighs. I spent $10K to have what I hated about my body be exchanged for new things I hate about my body. Now dealing w/ asymmetry, cannula marks. Turns out the concerns about the loose skin above my naval were valid & I was never a good candidate for a mini TT. I feel I should have been advised to seek a full tuck else where - but instead, I was encouraged to go through w/ the mini they took my $ & completed this surgical procedure that should have never been done. I was extremely communicative about my dissatisfaction & was told there are procedures that can fix the results, but that they do not have the ability to fix these new problems at their centers. Their solution was to attempt to pacify me w/ a scant $1000 (no where near the actual cost of surgical correction) & then raised it to $3400 but under the terms of a release/NDA that releases them from all claims & requires me to remove any social media or online postings that could possibly portray them in a negative way (and also states that the release is binding on me, my heirs & personal representatives, etc) Now I understand how theyve maintained such spectacular ratings on ****** & several other ********* feel that I chose them with a false sense of security because of these ratings that I now feel had been manipulated by releases/NDAs & are most likely inaccurate. I can only assume they do this to all of their customers they dont want reviews from. Beware of Sono Bello. I regret trusting them with my body and $3400 certainly isnt worth my silence.
    • Review fromCarrie C.

      Date: 01/27/2023

      1 star

      Carrie C.

      Date: 01/27/2023

      I initially consulted with Sono Bello October 2021 and paid $2K deposit for a procedure scheduled December 9th. I was never given a Pre-Op appointment date because the surgeon that I was assigned was coming from ***** and wouldnt be able to see me until the surgery date. I agreed to move forward although this didnt seem to be best medical practice. However in early November , my mother was sent home on Hospice and I called to cancel my appointment because I wouldnt be able to handle it. My Blood pressure had also become very high during this time from stress. I called two weeks before my days and was told I could reschedule but not be refunded. I was as upset ****** it go at the time because of everyone else I had going on. I attempted to come back September 2022 for a consult only because I didnt want to lose out on $2K. I never got a surgery date or pre-op date in my second consult. However October 1 st, 2022 my youngest sister tragically died. Grief and severe depression have have not allowed me to do anything and Im still not allowed to get a refund that I requested again . This is not good practice and feels very heartless.

      Sono Bello

      Date: 01/29/2023

      ******, we appreciate your feedback. We will have a member of our management team reach out to you in the next ***** hours. Please don't hesitate to contact us at ************************************* in our corporate office if there is anything else we can assist you with.
    • Review fromAnna m M

      Date: 01/22/2023

      1 star

      Anna m M

      Date: 01/22/2023

      They scammed my 83 yr old mother. Told her they could do a procedure for her for 7k when she went in for her pre-op with doctor, he said NO, she was too old and not a good candidate. This happened In September 2022 (now in January) and they refuse to give her her money back because she cancelled the procedure. they took an elderly womans money and continue to say they have no responsibility to refund her money. UNETHICAL WRONG and will file a complaint with ************************** for elderly exploitation and elderly ********** services

      Sono Bello

      Date: 01/23/2023

      Hello ****, thank you for reaching out and sharing your feedback. Please have your mom contact us at ************************************* so we can discuss a resolution. Hope to hear from you soon!Sono Bello
    • Review fromNah W

      Date: 01/17/2023

      1 star

      Nah W

      Date: 01/17/2023

      I had surgery 9/8/2022 at the l Woburn location with *********, who I recently was informed retired. I paid for back rolls, arm pits, upper abdomen and front rolls, I look exactly the same after 3 months, the claim I missed my 1 month appointment but I was there. I always have to wait over an hour to be seen by the nurse after I got the surgery but when it was the free consultation didnt even waited 5 minutes. I reached out after losing 7 lbs with exercise and diet and looking exactly the same asked for a refund and ******** and the staff are **** I had ****************** appointment was running late due to traffic as they changed the appointment from 8:30 to 7:45 am without my consent and they told me to not come in and reschedule me. All I want is my money if customer satisfaction is your #1 priority give me back my money I dont want to have another surgery this was supposed to be a corrective lipo and they messed up.

      Sono Bello

      Date: 01/22/2023

      Nahomy, we appreciate your feedback. Patients results and safety are our first priority. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at ************************************* in our corporate office, so that we may discuss your experience and results.Best,Sono Bello
    • Review fromJennifer H.

      Date: 01/15/2023

      5 stars
      Amazing team !! From the moment I did my consulting to the moment surgery was done !! I'm so very happy with my stomach ,ex removal by Dr ******** I had a different surgeon for my second which was my thighs *************** was amazing!! Thank you so much for helping me be finally comfortable with my body !!
    • Review fromD L.

      Date: 01/10/2023

      1 star
      I had my thighs, love handles done in 2018. The sales lady was very quick to point out my big legs, and where I needed the procedure done. It was too expensive so I settled in the areas mentioned above. I had so much swelling and pain. I actually gained weight. When I went in for 6 month follow up the doctor agreed one area would be redone, but told to wait. At 1 year I was still so big, I asked for them to redo everything, they were going to charge me MORE because my BMI was higher due to the weight gained. Well its 2023, I still have burning pain where they did the procedure. I have so much inflammation. I would not waste your money.
    • Review fromEsveide O.

      Date: 01/04/2023

      1 star
      I had my surgery in 2020 . I was convinced that if I wanted to achieve the results that I want it I needed to have 9 areas on my body done. So I did. When it came time for my first follow up I was unhappy with the results and the doctor convinced me that I needed to lose weight to define my body and to see better results. So I did. I have reached sonobello multiple times And I have left multiple messages. I was told that I will get a revision But at this point I just want my money back. This has been the worst traumatic life experience.
    • Review fromSilvia H

      Date: 12/25/2022

      1 star
      Had procedure done 6 days ago in *********. Never felt so much pain in my life during the procedure and the surgeon just told me to stop squirming because that is dangerous. Excuse me? I was in tears and just wanted it to be over. I cannot believe that I have spent so much money to be tortured by a surgeon who has the empathy of a rock.

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